We performed a comparison between IBM Kenexa and SAP SuccessFactors based on real PeerSpot user reviews.
Find out in this report how the two Talent Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is extremely user friendly. It is very flexible in managing recruitment, especially when you have thousands of applicants as we did. We easily had over 20,000 applicants within a year for some of our positions, so it made it very easy to manage a large application pool. It was very easy to customize by recruiter preference. When you open up someone's profile to see their experience, education, or other things, you can customize that for yourself. It was flexible in that, and each recruiter could set up their preferences. It didn't have to be set up so that everyone had to have the same landing platform, which was very helpful. As someone who trained other HR people on how to use the system, it was very easy to pick up and learn."
"IBM Kenexa is fairly stable. We don't have any downtime."
"The ease of scaling is one of BrassRing's biggest strengths, making it a trusted choice for large companies."
"The most valuable features are that we can upload documents and download them on demand."
"This solution provides up with an easy way to on/off-board staff, as well as actioning internal transfers."
"The initial setup was pretty simple."
"The features of the solution that I found valuable for my business are its ability to create a dashboard, pie charts, and reporting functions, as well as advanced reporting capabilities."
"The overall functionality of the solution is very good."
"Compared to other on-premise solutions, the first advantage of SAP SuccessFactors is that it is a SaaS-based solution."
"The performance of the solution is very good."
"What I like most about SAP SuccessFactors are its recruiting and compensation features."
"The performance goals and learning management solutions are the product's most valuable features."
"I would not recommend IBM Kenexa to others."
"The reporting tool is helpful, but it is not the easiest to train on or is not as understandable for other HR pros. Their Workbench site, which is the administrator site that you use to update your website, is not user-friendly. When updates are required, it is not that easy to manage because Workbench is not user friendly. It required more work from the admins. They have Workbench training, which actually was very unhelpful. It took eight hours to complete, and it was not very helpful. Their customer service when it comes specifically to their Workbench site is not helpful."
"It needs to update its reporting and analytics tools."
"I would like to have a better and more user-friendly interface."
"SAP SuccessFactors is working on making beneficial changes but they are not fast enough. They can improve by making the improvements or updates quicker. Additionally, the user interface could improve, it is not something you want to return to when compared to a solution similar to Instagram."
"SuccessFactors should consider building their best practices around critical industries to help companies become more differentiated in the markets they operate in."
"Some of the screens aren't that user-friendly, older employees especially have a hard time with it. They have some problems with it."
"The integration between the recruitment module and employee central is a big problem."
"They should improve the reports."
"The product doesn't have a modernized look and is not very user-friendly like other products."
"SAP SuccessFactors could improve learning management. The module is desperate and should be included in the primary solution. Additionally, it is missing some business use cases."
"There's room for improvement in SAP SuccessFactors, particularly in terms of innovation. I'd like more flexibility in its functionality and more customization. In terms of what additional feature I'd like to see in the next release of the product, it depends on the module because you have various modules in SAP SuccessFactors, so it's easier to go module by module and understand what features you have in each module. The product has a lot of features coming up, but the product being more mobile, or having mobile features would be nice."
IBM Kenexa is ranked 23rd in Talent Management with 30 reviews while SAP SuccessFactors is ranked 1st in Talent Management with 90 reviews. IBM Kenexa is rated 7.6, while SAP SuccessFactors is rated 7.8. The top reviewer of IBM Kenexa writes "Suitable for larger-scale companies aiming to streamline and automate their processes digitally". On the other hand, the top reviewer of SAP SuccessFactors writes "Offers many useful modules and integrations, and helps companies adhere to best practices". IBM Kenexa is most compared with HR Software Solutions and Workday, whereas SAP SuccessFactors is most compared with SAP HCM, Workday, Oracle HCM Cloud and PeopleSoft. See our IBM Kenexa vs. SAP SuccessFactors report.
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