We performed a comparison between IBM MaaS360 and Jamf Connect based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, JAMF, VMware and others in Enterprise Mobility Management (EMM)."The solution is easy to use, simple to understand for those new to using it, and combined with the other Microsoft products it makes for an overall good package."
"Conditional access has helped us tailor and enforce our security policies in the mobile space."
"I can see that the patch management process is much improved with the bundled patch management option available in Microsoft Intune compared to the KPI deployment required by the other deployment solutions."
"The stability of Microsoft Intune is good."
"The Asset Management and Auto Pilot are valuable features."
"One of the biggest advantages of Microsoft Intune is that it brings the management of Windows, macOS, iOS, Android, and even Linux under a single pane of glass."
"The ability to block and erase remote devices is valuable to us, especially when those devices are lost."
"The one feature we find most useful is the Mobile Application Manager. There are two types, we have the complete MDM and the Mobile Application Manager(MAM). We don't give our users phones, it is their own personal phone, and we need to allow them to have access to the company detail on their phone. We need to create a balance between their own personal data and the company data. We deploy the Mobile Application Manager for them so that we won't be able to interfere with their own personal data."
"It allows us to have an updated inventory of all the devices in real-time with the ability to add personalized information."
"It helped us reduce the number of support incidents by limiting users' access to device configurations."
"All features that we have deployed are useful. We do access office emails on our smartphones, and we have complete sync with Active Directory. Our calendar also gets synced in the MaaS360 application. We also ensure that the data from these official applications is not being misused by any of the employees. We have disabled cut, copy, paste, and all such features. It ensures that all the official data that our employees have on their smartphones is secure. Security is the paramount feature that we value in this product."
"The implementation phase of IBM MaaS360 was pretty easy."
"The solution is quite stable."
"We've found the scalability to be very good."
"MaaS can force people to lock their phones. Not everyone likes having a PIN and other security features on their phones, but this sets a requirement that you can't get your emails unless you have a PIN on your phone. That was a good feature, and we were able to easily increase the PIN from four digits to six digits. Overall, it was pretty user-friendly."
"The most valuable feature is the fact that we can find a lost device or shut the device down and wipe it is good for HIPAA."
"Jamf Connect is an identity provider, and once you log in, you will have all the device's access."
"Jamf Connect is a pretty simple and straightforward tool overall."
"The tool supports different types of authentication. It also integrates seamlessly if you are using other Jamf products."
"The solution is scalable."
"The most valuable feature is ease of access. It's convenient to do things like resetting passwords. Previously, users were bound to their domain. We had to bind the user to the domain and log them in through the AD. Now, using Jamf Connect, we don't face any of these challenges. Resetting passwords is hassle-free so we can regularly rotate passwords according to best practices."
"The most valuable feature is the synchronization of passwords with a local password, which works well."
"It's connection with Azure is the most valuable. It is easy to deploy and connect."
"It's a good and stable tool, so you should use it if you have a need."
"It's the granularity: 'Is your firewall on? Is BitLocker on?' It's not amazing granularity. But I've looked into other products, like Duo, and they're all similar."
"I would like the ability to install the agent on devices from suppliers, which would enable us to implement a zero-trust strategy for guest devices."
"Microsoft Intune has a latency response time issue. The latency has room for improvement."
"It just doesn't handle software updates well at all by itself. You need to be a scripting wizard to make those happen properly, or you use third-party tools. The Windows feature updates are very difficult to implement. I would like to see a proprietary built-in remote control tool. I know that they have Team Viewer integrated, but it is not seamless. It would be nice if they had a seamless remote desktop capability directly from the Intune console."
"It would be better if they can reduce the cost of the license."
"They need to add more group policies. Intune currently does not have many group policies that you can deploy. Its reporting, which is very limited at the moment, also needs improvement. It will be great if they can add report customization. Its stability needs to be improved. Sometimes, when you register a device in Intune, it doesn't show up instantly on the engine portal on the admin side. They need to provide better support for complicated issues. They also have a long turnaround time."
"We would like to see support for Chrome and/or devices for Chromebooks."
"There is room for improvement in integrating additional features such as Purview and SharePoint activities into Intune."
"IBM MaaS360 needs to have stronger points when it comes to the area of BYOD."
"Zero day support is something they can work on. They can make it a little bit more user-friendly."
"Sometimes IBM MaaS360 seems buggy...The solution's technical support team is sometimes slow to respond and not competent enough."
"IBM MaaS360 can improve the location reporter. There is a 15-minute delay and this does not allow for any usefulness."
"The look needs to be updated and it could be simpler to use."
"The price could be lower."
"IBM MaaS360’s threat management feature needs improvement. It could identify even more malicious attacks."
"User interface is basic and not very intuitive."
"When a Mac is joined to Azure, the generic Pro console in the MDM should accurately display the Mac as joined to Azure in the inventory section. Currently, it shows "no domain account found," which can be misleading."
"We have faced issues with the product's configuration. If we use the tool with other business manager solutions, then there is the issue of naming conventions. The tool needs to be careful with newer updates so that it doesn't break any of the existing configurations."
"We've had some issues when users restart their devices because the device asks for credentials afterward. Jamf Connect asks for a username, password, and MFA."
"The solution's UI could be more user-friendly for the setup process."
"The logs are an area with a shortcoming."
"The solution needs to improve its licensing."
"Overall, there is a lack of consistent experience sometimes with some of their features."
"Jamf Connect is beginning to implement Multi-Factor Authentication for offline authentication, but the setup documentation is insufficient."
IBM MaaS360 is ranked 8th in Enterprise Mobility Management (EMM) with 34 reviews while Jamf Connect is ranked 8th in ZTNA as a Service with 10 reviews. IBM MaaS360 is rated 7.8, while Jamf Connect is rated 9.4. The top reviewer of IBM MaaS360 writes "It lets you separate work and personal data on mobile phones, but the interface is outdated and clunky". On the other hand, the top reviewer of Jamf Connect writes "Enhances user convenience by streamlining login processes". IBM MaaS360 is most compared with VMware Workspace ONE, Jamf Pro, SOTI MobiControl, IBM MobileFirst and Cisco Meraki Systems Manager (MDM+EMM), whereas Jamf Connect is most compared with Zscaler Zero Trust Exchange, Prisma Access by Palo Alto Networks, VMware Workspace ONE, Netskope Private Access and Zimperium.
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