We performed a comparison between IBM Robotic Process Automation (RPA) and Jacada Intelligent Agent Engagement based on real PeerSpot user reviews.
Find out what your peers are saying about UiPath, Microsoft, Automation Anywhere and others in Robotic Process Automation (RPA)."The most valuable feature is the ability to automate mundane tasks. This improves efficiency, reliability, etc. You can form critical operations which can be highly automated."
"The solution's ease of use is its most valuable aspect."
"If you have a business process, and once you have automated that process, you have a readily available workflow in place."
"It's not inclusive, in terms of automation, you can just do it standalone, in its own silo. It's not going to force your existing system or teams, your admin teams, to create new IDs for you or even force them to create new services or APIs for you or expose something from there. They can just keep the way they are doing it right now, but you still automate it."
"The quality is great! It's very strong and has a very strong platform."
"Integrating the tool with SAP, EBS, or other ERPs is easy."
"The solution is scalability."
"The feature I found most valuable is the TCO."
"The initial setup was fairly straightforward."
"One of the things I would definitely like to see is more of the machine-learning and cognitive capabilities. For example, now that we're starting to automate more and more tasks, there are some things that still require us to go back and modify the robots when we need to. But if we had more of the machine-learning integrated into it, I believe it would be easier to maintain, so that we wouldn't have to go back and adjust every time."
"The scalability of the solution can be challenging."
"We would like a decreased need for customer support."
"The product must be promoted more."
"I would like to improve the efficiency of this solution and the Surface Level Agreement."
"I would like it to do pretty much everything out-of-the-box without any need for any customization. However, that is not the case right now. We absolutely have to do some amount of customization with the solution in order to use it out-of-the-box as-is."
"The time it takes for approvals, and risk analysis could be faster."
"I would like to have more flexibility in connecting the platform with third-party systems."
"They need to create a workflow system."
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IBM Robotic Process Automation (RPA) is ranked 6th in Robotic Process Automation (RPA) with 23 reviews while Jacada Intelligent Agent Engagement is ranked 44th in Robotic Process Automation (RPA). IBM Robotic Process Automation (RPA) is rated 8.2, while Jacada Intelligent Agent Engagement is rated 7.0. The top reviewer of IBM Robotic Process Automation (RPA) writes "User-friendly interface and good stability". On the other hand, the top reviewer of Jacada Intelligent Agent Engagement writes "Suitable for a small-scale business but not evolved enough for a large enterprise". IBM Robotic Process Automation (RPA) is most compared with UiPath, Microsoft Power Automate, Automation Anywhere (AA), Blue Prism and IPsoft 1RPA, whereas Jacada Intelligent Agent Engagement is most compared with UiPath.
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