We performed a comparison between IBM Robotic Process Automation (RPA) and Tungsten RPA based on real PeerSpot user reviews.
Find out in this report how the two Robotic Process Automation (RPA) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution is very user-friendly."
"It is a good tool for automation."
"Integrating the tool with SAP, EBS, or other ERPs is easy."
"The solution is scalability."
"It's user-friendly; even non-technical people can program bots using drag-and-drop functionalities."
"The solution's ease of use is its most valuable aspect."
"The quality is great! It's very strong and has a very strong platform."
"If you have a business process, and once you have automated that process, you have a readily available workflow in place."
"It is stable and scalable."
"The OCR was quite stable and flexible."
"Kofax handles UIs via the browser well. If it's not possible, they have other features like modeling screen scrapes, etc."
"The features that we have found the most valuable are the integration of different third-party support and productivity services."
"The product saves time and resources."
"Provides valuable tools working in integration with RPA tools."
"Kofax RPA's best feature is its high success percentage in picking up information from documents, especially where the DPI is really low."
"This is a stable platform and we did not encounter any big problems."
"The product's document readers must be improved to capture the data well."
"Extensibility is the key, especially in terms of the Recorders feature that we have. That should be browser independent. Enhance it because some people have Chrome, some have Internet Explorer, etc. Also, integration with PDFs: Not just the ability to read information from PDFs but the ability to write information from PDFs, make it secure, sign it, etc. Finally, if they can allow a token exchange inside the tool itself, that would help."
"We are looking to see how it can connect with various interfaces seamlessly, through APIs."
"IBM should provide specific solutions for specific problems, like templates for invoicing processes, or general templates for creating efficient processes."
"We can use its inbuilt activities, and it's a complete package, but just like ElectroNeek, a limitation is that we have to depend on its inbuilt activities. We can't include our own activities or we can't introduce other activities."
"This RPA should be under the umbrella of BPM. This is what the future should be."
"The product must be promoted more."
"The scalability of the solution can be challenging."
"Kofax RPA needs to improve integration with SAP and Microsoft. The professional services offered by the tool's team is below par. Its licensing needs to be more modular."
"The solution could use some AI integrated features."
"It needs a free training portal for anybody on the internet to use so that they can get an idea of what the possibilities are."
"RPA technology is constantly changing, and sometimes Kofax lags behind."
"Kofax RPA could improve web-based automation and there should be a choice of what browser we can use, such as Google Chrome, instead of an inbuilt browser from Kofax RPA. Additionally, Kofax RPA is missing an orchestrator that other solutions have, such as UiPath."
"I'd like to see a recording function and a more simple interface."
"The technical support must be improved."
"Automation with the latest websites is not effective. The support of newer websites developed using new technologies would improve this solution."
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IBM Robotic Process Automation (RPA) is ranked 6th in Robotic Process Automation (RPA) with 23 reviews while Tungsten RPA is ranked 12th in Robotic Process Automation (RPA) with 24 reviews. IBM Robotic Process Automation (RPA) is rated 8.2, while Tungsten RPA is rated 7.4. The top reviewer of IBM Robotic Process Automation (RPA) writes "User-friendly interface and good stability". On the other hand, the top reviewer of Tungsten RPA writes "A stable product that provides end-to-end solutions for different business problems". IBM Robotic Process Automation (RPA) is most compared with UiPath, Microsoft Power Automate, Automation Anywhere (AA), Blue Prism and IPsoft 1RPA, whereas Tungsten RPA is most compared with UiPath, Microsoft Power Automate, Blue Prism, Automation Anywhere (AA) and SAS Data Management. See our IBM Robotic Process Automation (RPA) vs. Tungsten RPA report.
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