Icinga vs. SolarWinds NPM

Icinga is ranked 21st in Network Monitoring Software with 3 reviews vs SolarWinds NPM which is ranked 1st in Network Monitoring Software with 19 reviews. The top reviewer of Icinga writes "Satellite servers check their own zones and report back to the masters". The top reviewer of SolarWinds NPM writes "With an easy-to-use interface for both admins and users, we use it to provide infrastructure monitoring services". Icinga is most compared with Zabbix, Nagios XI and Centreon. SolarWinds NPM is most compared with PRTG Network Monitor, Zabbix and Nagios XI. See our Icinga vs. SolarWinds NPM report.
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Centreon Logo
12,603 views|8,526 comparisons
Icinga Logo
11,841 views|8,623 comparisons
SolarWinds NPM Logo
52,795 views|24,698 comparisons
Most Helpful Review
Find out what your peers are saying about Icinga vs. SolarWinds NPM and other solutions.
310,271 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
We are alerted on service impacts and not when something is down. We have saved a lot of time on non-business-hours intervention.What I like most about Centreon is that it is very flexible and customizable, based on the user and/or business needs. Centreon is very flexible when it comes to monitoring parameters. We can use scripts found on the internet or scripts created by our infra/apps team. Also, the data visualization features are very simple and straightforward, yet very informative.I find the product's scalability to be one of the most valuable features since it allows us to add unlimited devices for monitoring and to set up additional polling servers without additional license cost or downtime in our monitoring.The product is available in ISO image format, ready for deployment. Centreon also has a comprehensive guide and documentation that are simple and easy to follow.What we like about it is that, whereas with Nagios, by design, if you have five or six data centers, you have to open five or six web pages to see what's going on, In Centreon, this is all included in one page, a single site, one dashboard. You don't have to jump from one specific dashboard to the other.I really like the filtering capabilities of it. You can easily tell what's critical next to what's okay, the state of the services. It's very easy to get the whole picture quickly.The most important feature is that it permits us to receive alarms if there is an incident within the infrastructure. The feature I love the most is the reporting feature, the MBI (Monitoring Business Intelligence) which permits us to send advanced reports to our customers in PDF format or in Doc format. We also deploy Centreon Map which gives our customers intuitive views of their information system.E-mail alert notifications are valuable.

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Macros and the ability to connect it to Google Maps are valuable features.

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You can monitor performance counters effortlessly.One of the best features is the reports feature.It gives us a map of the network setup and one console to see the entire network.I believe the ease of setup and use, including everything, from the initial installation to the discovery of devices is the most valuable.I love the GUI. Almost everything is accessible through the web interface. It is very user-friendly. It is easy to drag and drop resources wherever you want them.The SolarWinds NPM framework, upon which most of their flagship products are built, empowers a wide variety of admins and users to quickly find value in their installed products.It combines and presents information from many different sources, giving a corporate-wide vision on a single pane of glass.From web interfaces to custom monitors and alarms, this product has a high level of flexibility that can be molded to suit your business needs, regardless of the size of your organization.

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Cons
The most important issue is the capability to interconnect with other systems. It already exists for some of them. For example, the Stream Connector is something we use to populate data in another system. This kind of facility for connecting should exist for all products that it makes sense to have connected to a monitoring solution.Centreon needs to improve the granularity of the data as well as the graphical data. It would also be better to if there was improvement to the filtering/grouping system as well as the creation of views.The Home view could be improved by adding customization functions that allow users to change the size of the widgets for a more uniform layout.Centreon technical support is only available during Central European business hours. When it comes to critical business solutions, there should be a 24/7 hotline that customers can rely on.There are improvements that they need to make to their API. When we're using different systems and we want to disable monitoring for a specific server, we still can't do that through the API. That's something that's lacking.I would like to see a better UI, one which is more responsive.This solution lacks service monitoring in the cloud.It is necessary to improve service monitoring of database services in the free version.

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It needs Trap SNMP. I saw the documentation for Zabbix, that it has its own built-in product which handles SNMP traps, and there's nothing similar in Icinga or Nagios. I think this feature is most important for me.

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It would be nice if SolarWinds could have a polling engine on the site that would collect the reporting and then manage everything itself.Consolidation of platforms would provide a smoother experience.A feature I would ask for is for them to have this solution available for Linux systems instead of Windows.The SolarWinds notification and alerting configuration could be simplified as it would be easier to find if it was within the NPM web application instead of in a separate client application.The reporting is good, but I want it to be a little easier when creating custom reports. The reports are all on the website now, but it takes some know how to get some to display the way you would like.Real-time analytics is the major weakness of the SolarWinds NPM platform today. They've done a fantastic job enabling the collection of data. Users are now demanding the ability to generate their own graphs, views, and so on; all of this must be done by an admin today.Time: A worldwide deployment can be confusing for dispersed users with non-local times. Each node should have a local time (with summer offset if appropriate) & each user should view & report in their local time.Better offline license management. I’ve had to get in touch with customer support several times simply to remove an expired license from our NPM servers.

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Pricing and Cost Advice
The solution is very effective, despite the low price.Open-source solutions like this can be very cost effective for an organization looking for a product that they can quickly implement, as there is no initial cost and there are no license renewal fees. However, it is important to take into consideration some of the related costs that may come along as needed, such as training, support, and product enhancements.I think Centreon's pricing is fair, especially given the criticality of our system. They were cheaper than the other solutions. The licensing terms were pretty straightforward. I believe it was based on the number of hosts.The pricing is acceptable.They only sell four hour slots for support, so if you have just one question, then you need to pay for four hours. Or, you need to wait until you have enough questions to fill those four hours. They are not flexible in this.For more complex tasks, we use prepaid support days and ask Centreon to come onsite.Centreon is an open source product. Thus, there is no need for licensing.It's quite expensive when you use the Enterprise version, but if you compare it to other providers, it's more like a middle-of-the-line product. It's always good to have a price that is lower, but I would say the price is okay because we get very good support and if we have any other issues we can always contact them. There has never been a time when I didn't get help from them.

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Information Not Available
You have to license it per year, for the support. You don't really need to have support once you've already set it up. Once you install SolarWinds, you can skip on the licensing. It will still work.I believe the original setup cost was around $3500 with an annual cost of around $1200-$1500 to renew the support license. This would bring the average day-to-day cost of around $5-$6 over three years.The price points are more than competitive when compared to other vendors.The licensing model is such that you can purchase only what you need; and then grow into the next level by paying only the difference in price and the associated maintenance costs.I think that the cost has risen, but the functionality and versatility is way above other products.Excluding the costs of running VMs and physical blade servers, our licensing costs run around US$200,000/year for over 60 polling engines.I’d suggest that people be aware that licensing has tiers.

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Also Known As
Solarwinds Network Performance Monitor
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Centreon
Icinga
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SolarWinds
Overview
The Centreon solution, based on a free to download Open Source Platform, monitors all critical IT Infrastructure and Applications with real-time dashboards, analytics and insightful alerts that prevent business-impacting downtimes. Since 2005, over 200,000 IT professionals from SMBs and Fortune 500 companies rely on Centreon to guarantee their organization operational performance. Icinga monitors infrastructures of all sizes with the integrated cluster system secured by SSL, Integrates with DevOps tools and uses an object based configuration or provision on users' monitoring code through the REST API. Icinga has a lightweight and extensible web interface to keep an eye on your environment and provides modules that extend the functionality of Icinga Web 2. Additionally, it offers a fully preconfigured monitoring stack or just add an external perspective.

Check the health and performance of your entire network for easier troubleshooting and faster results using SolarWinds Network Performance Monitor. NPM lets you quickly detect, diagnose, and resolve network performance problems and outages. Now with built-in deep packet inspection and analysis you can immediately determine the impact of network or application latency on user experience.

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Learn more about Centreon
Learn more about Icinga
Learn more about SolarWinds NPM
Sample Customers
Airbus, Bollore, BT, Canal Plus, Kuehne Nagel, Limagrain, LVMH, Oberthur Technologies, Orange, Darty, Addax Petroleum, Plastic Omnium, Auchan, Valeo, Saint Gobin, Clarins, Hugo Boss, JC Decaux, French Government (Defense, Justice, Environment, Agriculture), OptiComm, Thales, Zeiss.Puppet Labs, Audi, Spacex, Debian, Snapdeal, McGill, RIPE Network Coordination Centre Microsoft, Federal Express, Hewlett-Packard, and MasterCard
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We monitor all Network Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.

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