We performed a comparison between Jamf Pro and ManageEngine Endpoint Central based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Mobility Management (EMM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The one feature we find most useful is the Mobile Application Manager. There are two types, we have the complete MDM and the Mobile Application Manager(MAM). We don't give our users phones, it is their own personal phone, and we need to allow them to have access to the company detail on their phone. We need to create a balance between their own personal data and the company data. We deploy the Mobile Application Manager for them so that we won't be able to interfere with their own personal data."
"It's easy to deploy a configuration or policy to a system, especially when you don't have Azure AD. Now we are talking to all these small and medium-sized customers who don't necessarily have an on-premise Windows Active Directory. If they have invested in Office 365 Premium, this functionality becomes available to them."
"We have found the solution is capable of scaling."
"Autopilot is the most valuable feature."
"By using Microsoft Intune we can control which websites the users can go to and it provides a secure environment for our employees using their laptops that are having access from home. We have installed Intune to control the user's environment minimizing the chances of any hacking."
"Intune device restriction policies enable me to enforce limitations on the device, like blocking the mobile camera or restricting the employees from using and inserting USB devices, including thumb drives and flash drives."
"It is very easy to use. It has a very easy interface."
"Configuration profiles, remediation, scripts, and auto-pilot features are very good."
"Configuration Profiles from Jamf Pro are awesome."
"Jamf is stable, reliable, secure and you have lots of customization options."
"Policies are a great feature that allows us to push certain restrictions to devices that require them, such as the younger generation of students we have."
"I have been using Jamf Pro for a few years now, and I'm impressed with its functionality and ease of use."
"Some of the most valuable features for us include remote management, DEP enrollment, and zero-touch deployment."
"Self Service empowers the user and allows them to install the software they need when they need it."
"To have a zero-touch setup for the Macs and iPhones is more valuable than one can think."
"The solution has good integration with Google and has high performance for our Mac fleet of devices."
"The initial setup is easy."
"The patch manager is good, and it's easy to use."
"Desktop Central has improved these organizations and this is why it has been repeated multiple times at multiple organizations. If something works and is getting better it is worth repeating."
"Everything is easily centralized and managed under this one product."
"The solution is time-saving and resource-saving."
"ManageEngine Desktop Central has greatly improved our organization by utilizing Service Desk Plus to monitor and keep track of issues that our end users report to our Help Desk Department. We also have written in the ode of our company's software to notify Support if an end-user experience an issue and does not report it."
"The most valuable feature of ManageEngine Endpoint Central is the central management console. Additionally, inventory tracking is helpful for knowing where our assets are."
"The most valuable in Desktop Central is the way it is tightly coupled with the rest of the modules and the entire gamut of ManageEngine."
"The installation could be improved to be simplified."
"Intune should be much more granular in terms of supporting more Android cellular devices."
"The difficulty of the the roll out is surprisingly difficult considering this product is supposed to be an integrated part of the 365 suite."
"The pricing could be improved."
"It would be nice to have a location tracker for the mobile device management tool. I'm not sure if it exists but hasn't been configured or if it's missing, but we've been unable to utilize the location features."
"For an existing customer who has an SCCM, it would need to be upgraded to an MECM first before I can introduce Microsoft Intune."
"There are items that require improvements. One is the controls from iOS."
"It just doesn't handle software updates well at all by itself. You need to be a scripting wizard to make those happen properly, or you use third-party tools. The Windows feature updates are very difficult to implement. I would like to see a proprietary built-in remote control tool. I know that they have Team Viewer integrated, but it is not seamless. It would be nice if they had a seamless remote desktop capability directly from the Intune console."
"The cheaper Jamf School is also a product that has been acquired and decked out to meet more educational needs for a good price. Some features of Jamf School aren't (yet?) available in Jamf Pro and for educational users/customers of Jamf Pro, it would beneficial to have these available in the Pro version too."
"There should be an option for exporting the data for reporting purposes so that we can give that to the higher-ups, such as CIO. We should be able to see bar graphs and charts on different data points. It would be great to have a good reporting tool to look at, for example, data points of how many versions of Adobe Acrobat we have in our environment in a bar graph or pie chart. They don't have anything like that. There is an application called Tableau Reader, which does statistics, and you can put a statistical or analytical aspect in there to extract data and share it on a graph or a pie chart. Such a tool would be great."
"The response time for support could be significantly improved."
"A dark mode would for sure be appreciated."
"Jamf does not go beyond Apple."
"The solution needs cheaper training."
"Technical support is in need of improvement."
"In some places, GUI could be more reactive."
"Desktop Central has very good information, however, you can't customize the dashboards."
"ManageEngine Desktop Central should keep up with some of the features that other major vendors are providing, such as Microsoft."
"Documentation could improve so we don't need to create the support requests first."
"I would like to see more click to complete actions such as - USB lockdown for Mac, the ability to check AV compliance on servers, bit locker controls, printer tracking or print page tracking, self-help for self-healing like "BMC my IT" and more options in the self-service menu other than just software - maybe add integration in ADSelfService at the self-service menu."
"The solution lacks some configuration."
"The OS deployment could be better."
"The Deployment scheduler needs updating to support various methods for deployment."
"I would like to have the option to install the agent remotely."
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Jamf Pro is ranked 2nd in Enterprise Mobility Management (EMM) with 103 reviews while ManageEngine Endpoint Central is ranked 4th in Enterprise Mobility Management (EMM) with 59 reviews. Jamf Pro is rated 9.6, while ManageEngine Endpoint Central is rated 8.2. The top reviewer of Jamf Pro writes "Customizable with a self-service portal and a good security posture". On the other hand, the top reviewer of ManageEngine Endpoint Central writes "An in-depth and intuitive product with good cross-platform capabilities, but they should have a more global support channel". Jamf Pro is most compared with VMware Workspace ONE, SOTI MobiControl, Microsoft Configuration Manager, IBM MaaS360 and Kandji, whereas ManageEngine Endpoint Central is most compared with Microsoft Configuration Manager, VMware Workspace ONE, ManageEngine Patch Manager Plus, SOTI MobiControl and BigFix. See our Jamf Pro vs. ManageEngine Endpoint Central report.
See our list of best Enterprise Mobility Management (EMM) vendors.
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