Compare Jamf Pro vs. ManageEngine Desktop Central

Jamf Pro is ranked 1st in Enterprise Mobility Management (EMM) with 34 reviews while ManageEngine Desktop Central is ranked 11th in Enterprise Mobility Management (EMM) with 2 reviews. Jamf Pro is rated 9.6, while ManageEngine Desktop Central is rated 8.0. The top reviewer of Jamf Pro writes "Saves us time, provides better visibility into our environment, and keeps our staff and students focused on their work". On the other hand, the top reviewer of ManageEngine Desktop Central writes "We can monitor and find out which software products are installed on each desktop then figure out which ones have to get patched". Jamf Pro is most compared with Microsoft Intune, VMware Workspace ONE and Cisco Meraki Systems Manager (MDM+EMM), whereas ManageEngine Desktop Central is most compared with Microsoft Intune, SolarWinds MSP N-central and ManageEngine Patch Manager Plus. See our Jamf Pro vs. ManageEngine Desktop Central report.
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Most Helpful Review
Find out what your peers are saying about Jamf Pro vs. ManageEngine Desktop Central and other solutions. Updated: January 2020.
398,259 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
The most valuable features are the restrictions, Lost Mode, Self Service, and full implementation of anything Apple will let MDM manage.The time that we save in hours for new deployments, redeployments, application upgrades and OS upgrades more than makes up for the cost of the product.Automating the refresh of the devices is huge for both sides of the end-user experience.The Self Service feature, which allows us to make apps available to our staff and students was essential.The design of the GUI, as compared to other solutions, really makes a difference.Policies are a great feature that allows us to push certain restrictions to devices that require them, such as the younger generation of students we have.The features that have been the most life-saving for us are pre-stage enrollments and self-service.The full API lets us write custom scripts and apps to enhance even further the end-user experience.

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The most valuable feature of this solution is the Patch Management.ManageEngine has improved my organization because right now we can actually monitor and find out which software products are installed on each desktop. We can then figure out which ones have to get patched and so forth.

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Cons
Technical support is in need of improvement.Jamf doesn't make the Cloud file system visible so there are rare occasions where the local repository and Cloud repository get out of sync.Some improvement can be made in the customer service realm, while also making additional training level courses available for online study and exam-taking.I would like to be able to see what policies and configuration profiles are tied to what Smart/Static groups.I would love to see an integrated ticketing system built-in, better reporting templates to help analyze the data (software usage, etc.), and integration with FREE SSL Cert (letsencrypt.org) with auto-renewal.An in-house chat room would be a great way to communicate with your team when you aren't physically present with them.The ability to ask a device to run a policy regularly would be a real advantage.A more modern UI in the next release will make the product absolutely perfect.

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The Deployment scheduler needs updating to support various methods for deployment.I would like to see them include the ability to find out the network usage but I believe that might be a feature of it already.

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Pricing and Cost Advice
I know that as a school we get a discounted price, which is good because without it we would not be able to afford it.The cost of Jamf is certainly worth the investment.Licensing cost is dependent on the footprint and foreseen growth.Setup and licensing prices are getting to be too high.The setup is pricey upfront for support and setup.The total ROI is worth every penny.With respect to pricing, Jamf Pro is the better bet.If you have the in-house capability to support Jamf, then paying for onboarding / JumpStart training is a no brainer.

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Ranking
Views
9,634
Comparisons
7,114
Reviews
32
Average Words per Review
286
Avg. Rating
9.8
Views
3,804
Comparisons
2,377
Reviews
2
Average Words per Review
221
Avg. Rating
8.0
Top Comparisons
Compared 53% of the time.
Compared 24% of the time.
Also Known As
JAMF Software Casper SuiteDesktop Central, ManageEngine Desktop Management MSP
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JAMF
ManageEngine
Overview
A complete Apple management solution for IT pros to empower users and simplify the deployment, inventory, and security of Macs, iPads, and iPhones. Designed to automate device management for you while driving end-user productivity and creativity, Jamf Pro (formerly Casper Suite) is the EMM tool that delights IT pros and the users they support by delivering on the promise of unified endpoint management for Apple devices.A web-based windows desktop management software that helps in managing 1000s of desktops from a central location. It can manage desktops both in LAN and across WAN. It automates regular desktop management activities like installing software, patches, and service packs, standardize the desktops by applying uniform configurations such as wallpapers, shortcuts, printer, etc. In simple terms, it helps administrators to automate, standardize, secure, and audit their windows network.
Offer
Learn more about Jamf Pro
Learn more about ManageEngine Desktop Central
Sample Customers
Xero, National Geographic, Oxford University, Via, University of Wisconsin-Eau Claire, Fallon, Cabela'sVrije Universiteit Brussel, Strathallan School, BMI Healthcare, Comercial Kywi, First Priority Federal Credit Union, Gerab National Enterprises
Top Industries
REVIEWERS
K 12 Educational Company Or School31%
University17%
Healthcare Company14%
Manufacturing Company7%
VISITORS READING REVIEWS
Software R&D Company33%
K 12 Educational Company Or School11%
Comms Service Provider9%
Media Company6%
REVIEWERS
Financial Services Firm18%
Local Government9%
Healthcare Company9%
University9%
VISITORS READING REVIEWS
Government21%
Healthcare Company19%
Software R&D Company17%
Comms Service Provider13%
Find out what your peers are saying about Jamf Pro vs. ManageEngine Desktop Central and other solutions. Updated: January 2020.
398,259 professionals have used our research since 2012.
We monitor all Enterprise Mobility Management (EMM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.