Anonymous UserSME (Jamf) | Desktop Architect (Mac) at Tata Consultancy Services
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"Jamf Pro allowed us to patch and manage endpoints while collecting log data to help improve operational efficiency."
"The most valuable features are the Jamf agent and the API."
"Users love that instead of having to wait for tickets to be resolved, they can open an app and run a specific policy."
"We were able to dramatically enhance our cybersecurity, and better support our users."
"It's a great way to keep track of all of our licenses and the software we use daily."
"The full API lets us write custom scripts and apps to enhance even further the end-user experience."
"The features that have been the most life-saving for us are pre-stage enrollments and self-service."
"Policies are a great feature that allows us to push certain restrictions to devices that require them, such as the younger generation of students we have."
"The most valuable feature of this solution is the Patch Management."
"The ability to run event viewer, task manager, services, command, file browser, certificate all remotely without interrupting users is the most valuable aspect. Software deployment and prohibiting, allowing us to standardize on the software that has been deployed through the environment and then prohibiting illegal software such as torrent applications has been valuable."
"Desktop Central has improved these organizations and this is why it has been repeated multiple times at multiple organizations. If something works and is getting better it is worth repeating."
"Since deploying Desktop Central our endpoints are all updated. We use configuration management to deploy shortcuts to our users' desktops with ease. Also, we use configuration management to map logical hard drives to our users. Our users are very happy with how much ease IT can solve their problems."
"Honestly, I have to say all features together have become the Swiss army knife of desktop management. They all work hand in hand. Software deployment saves an unbelievable amount of time installing an application on hundreds of computers."
"ManageEngine Desktop Central has greatly improved our organization by utilizing Service Desk Plus to monitor and keep track of issues that our end users report to our Help Desk Department. We also have written in the ode of our company's software to notify Support if an end-user experience an issue and does not report it."
"The most valuable in Desktop Central is the way it is tightly coupled with the rest of the modules and the entire gamut of ManageEngine."
"The most important feature we found to be useful in the COVID situation is the secure connection, which gives the IT support staff the ability to seamlessly connect with the users remotely and in a secure way."
"The list of applications for patch management isn't sufficient."
"There are known issues with the mobile configs that need to be fixed."
"If it could do ticketing and non-Apple devices then that would be huge."
"This solution would benefit from more focus on Self Service, such as Office 365 and GSuite integration."
"There is still no feature for properly patching T2 Security Chip-enabled Macs."
"A more modern UI in the next release will make the product absolutely perfect."
"The ability to ask a device to run a policy regularly would be a real advantage."
"An in-house chat room would be a great way to communicate with your team when you aren't physically present with them."
"The Deployment scheduler needs updating to support various methods for deployment."
"I would like to see more click to complete actions such as - USB lockdown for Mac, the ability to check AV compliance on servers, bit locker controls, printer tracking or print page tracking, self-help for self-healing like "BMC my IT" and more options in the self-service menu other than just software - maybe add integration in ADSelfService at the self-service menu."
"Computer imaging is powerful but breaks frequently. The reason for this breaking is not clear and requires heavy amounts of attention to keep operational. There is a lot of room for this tool to do more but the reliability of this process should be focused on first to ensure core competencies are being fixed before more features are added."
"We would like to see options for deploying Microsoft 365 accounts into Outlook. For now we only can use it to deploy exchange accounts. Also we would like to see an option do decline Windows 7 ESU patches in a bulk."
"I really feel like asset explorer should be a component of desktop central. That would make it the ultimate desktop management tool. This would also simplify the asset management role since an agent is already being deployed and assets could be added at the same time."
"Not many things are needed for improvement, everything seems to be great as it is. One thing that would be good to have would be the ability to add MDM to a tablet running Android 5.0 using the EMM Token Enrollment. If we wanted to add MDM to an older tablet, we just have to go the "long route" to get it added."
"The performance sometimes lags a bit because the solution is demanding on system resources."
"The pricing is lower than other well-respected solutions in this category."
"The setup cost is in the training, which is the most important step of your journey."
"The cost of this solution is expensive but worth it."
"If you have the in-house capability to support Jamf, then paying for onboarding / JumpStart training is a no brainer."
"With respect to pricing, Jamf Pro is the better bet."
"The total ROI is worth every penny."
"The setup is pricey upfront for support and setup."
"Setup and licensing prices are getting to be too high."
"Licensing cost is dependent on the footprint and foreseen growth."
"The licensing is very easy to understand and pricing is right for what you get."
"Choose wisely between the Professional and Enterprise editions, based on your needs."
"I have been using the free version and am in the stage where I have to decide if I will proceed with the paid license, or instead choose another product."
"We pay about $250 a year for our license."
A web-based windows desktop management software that helps in managing 1000s of desktops from a central location. It can manage desktops both in LAN and across WAN. It automates regular desktop management activities like installing software, patches, and service packs, standardize the desktops by applying uniform configurations such as wallpapers, shortcuts, printer, etc. In simple terms, it helps administrators to automate, standardize, secure, and audit their windows network.
Jamf Pro is ranked 2nd in Enterprise Mobility Management (EMM) with 33 reviews while ManageEngine Desktop Central is ranked 4th in Enterprise Mobility Management (EMM) with 11 reviews. Jamf Pro is rated 9.6, while ManageEngine Desktop Central is rated 8.8. The top reviewer of Jamf Pro writes "Good workflow automation that we use to create a zero-touch onboarding for our users". On the other hand, the top reviewer of ManageEngine Desktop Central writes " Patch and upgrade many devices simultaneously in a DevSecOps pipeline which is effective but demanding on resources". Jamf Pro is most compared with Microsoft Intune, VMware Workspace ONE, SCCM, Cisco Meraki Systems Manager (MDM+EMM) and BlackBerry Enterprise Mobility Suite, whereas ManageEngine Desktop Central is most compared with Microsoft Intune, SCCM, ManageEngine Patch Manager Plus, VMware Workspace ONE and N-able N-central. See our Jamf Pro vs. ManageEngine Desktop Central report.
See our list of best Enterprise Mobility Management (EMM) vendors.
We monitor all Enterprise Mobility Management (EMM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.