We performed a comparison between UKG and Zoho Recruit based on real PeerSpot user reviews.
Find out what your peers are saying about SAP, Workday, Oracle and others in Cloud HCM."It enables us to manage the system ourselves. We don't need an additional team to do a lot of maintenance and add the things that we want."
"I like UKG's integration."
"UKG allows us to customize our home screen so that we can easily monitor important items on a daily basis."
"I have found the most valuable feature to be business intelligence and Cognos reporting."
"The most valuable feature is being able to get time management reports which break out reclassified jobs and departments to separate areas of the company. This allows for better tracking of hours spent in certain jobs and where more hours may be needed."
"The solution's UI is good. Also, it is very easy to use."
"The fact that I can see the whole HR information in a single point is valuable. There is a unified view of everything, which is good. Previously, we had many different systems for each part of the information. Now, it is all centralized. It is very good."
"The solution has improved our organization by helping us cut hours and lessen our labor force. It saved us probably over $100,000 in just the last couple of years."
"The customization feature is the most valuable. I can add candidates to the system without having to go into it manually. I can look at a LinkedIn or PNet profile and literally right-click on it and pass that candidate into my database almost completely. It is 100% accurate for 90% of the time. It also has good security. I can't log in without a fingerprint. To log in, I have to give a fingerprint on my smartphone."
"The solution is secure and also very user friendly."
"Good reporting feature."
"One of the features that I really like is that it's very administratively user-friendly. It is easy to add new managers into the system. It's very easy to switch and add regional capability, for instance. Zoho has put a lot of time into the administrative side to make it functional, which was a huge highlight for me and my team. Zoho's reporting functionality is good. It is easy to run lists in Excel, including dashboard reports, to determine if we are hiring accurately. We were able to tweak and improve our recruitment and hiring functions."
"The solution provides the ability to integrate with other Zoho apps, allowing us to automate the hiring process."
"There are two features I love in Zoho Recruit. The first one is mass customization. I can customize the blueprint how I like, add some steps I want to include, and schedule a date and time to send the emails. I can also use a lot of templates. Secondly, the best thing about Zoho is the customer service. Whenever I have an issue or want to upgrade something, I text them through Zoho, and they respond within 40 seconds."
"The pricing seems to be very reasonable."
"The installation process isn't very complicated."
"The solution could improve by simplifying it even more core reports, such as more sample reports, more generic reports that you can edit and improve on yourself."
"One area where UKG could improve is in its ability to understand its own competency and then work hard to improve it."
"The navigation on the screen could be better. Sometimes, I have to dig a little bit deep to find what I need. Everything is there. It just needs to be a little bit smoother."
"UKG could be a little more flexible in some areas."
"Certainly, the time and attendance and the payroll integration need a lot of work. They are disjointed pieces, and they don't work smoothly together. That's the main drawback."
"I would like to see more functionality in the next release to be able to get hours and dollars per calendar month rather than just by payroll in the Business Intelligence reports."
"I would like the capability to use UKG as a single platform without the need to alternate between systems."
"Reporting is always a hurdle for any user just because it is so extensive. They provide a lot of out-of-the-box reports, but it is something that you always need to work on because you need more advanced writing of reports."
"There's a bit of a learning curve."
"I would like them to improve their UX and UI. The front screen or the home page is dull. The tools in the marketplace have flashy home pages and a very funky style. I think that's one area that they can improve. In the future, I would like an option to integrate Zoho by default with other tools, specifically the HR tools. I would love it if I could convert the candidates directly from Zoho. That would be a huge help. They have a paid extension, but it doesn't work well during the trial period."
"It lacks the functionality for finalizing the process when a successful placement is made. There is no invoicing. It is missing the functionality for setting the placement and a start date. I do permanent placements as well as contractors, but it is not really geared towards contractors. So, I have to have a separate solution to manage contractors, timesheets, and things like that. It is just a bit of a pain. It is not as simple as some of the competitors, but it is far more able. There is a lot more to it, and it does a lot more than what any of the competitors currently do, which makes it a little bit more complicated to use, but it is easy enough. None of my staff have any issues. In all such solutions, you have to feed more than what they give you. It is a database at the end of the day, and I would like it to give me things. I would like to load a lead or get someone to just load leads all day, and I would like it to come back to me and say, "There's this position that you've loaded, and these candidates match. Can I send it?" I'd like it to be a little bit more proactive and feed me as much information as I feed it."
"Zoho Recruit could improve in the ease of use because you need to know how to do scripting or coding to receive some of the functionality in the back end. For example, AI and automation need scripting and coding."
"There is a limit to the number of lines you can extract."
"Candidate filtering is a little cumbersome. I would love to see all the design and effort Zoho put in to the administrative user experience also be applied to the manager experience side. Quite a bit of filtering has to be done to get to what you want. Also, you can't get through many candidates because Zoho Recruit has a cap on how many candidates you can view at a time. If you've got hundreds of candidates per job, you may have to scroll through 10 pages."
"The pricing could be a bit more reasonable."
"Zoho Recruit could benefit from increased flexibility and customization when creating and sending offer letters to new recruits."
UKG is ranked 5th in Cloud HCM with 117 reviews while Zoho Recruit is ranked 2nd in Applicant Tracking and Recruiting Software with 11 reviews. UKG is rated 7.8, while Zoho Recruit is rated 7.8. The top reviewer of UKG writes "A solution with the capability to integrate seamlessly with other third-party applications". On the other hand, the top reviewer of Zoho Recruit writes "An all-in-one Applicant Tracking System (ATS) with a useful mass customization feature and good customer service". UKG is most compared with Workday, SAP SuccessFactors, PeopleSoft, SAP HCM and Dayforce HCM, whereas Zoho Recruit is most compared with SmartRecruiters.
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