Compare LiveAgent vs. Zendesk

LiveAgent is ranked 32nd in Help Desk Software while Zendesk is ranked 20th in Help Desk Software. LiveAgent is rated 0, while Zendesk is rated 0. On the other hand, LiveAgent is most compared with Freshdesk and Zendesk, whereas Zendesk is most compared with ServiceNow, Atlassian Confluence and JIRA Service Desk.
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LiveAgent Logo
155 views|105 comparisons
Zendesk Logo
5,112 views|4,034 comparisons
Ranking
32nd
out of 44 in Help Desk Software
Views
155
Comparisons
105
Reviews
0
Average Words per Review
0
Avg. Rating
N/A
20th
out of 44 in Help Desk Software
Views
5,112
Comparisons
4,034
Reviews
0
Average Words per Review
0
Avg. Rating
N/A
Find out what your peers are saying about ServiceNow, CA (A Broadcom Company), BMC and others in Help Desk Software. Updated: October 2019.
371,917 professionals have used our research since 2012.
Top Comparisons
Compared 68% of the time.
Compared 32% of the time.
Compared 47% of the time.
Compared 8% of the time.
Compared 8% of the time.
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QualityUnit
Zendesk
Overview

LiveAgent is the most reviewed and #1 rated help desk software for SMB in 2018. Stay closer to your customers and help them faster with LiveAgent.

Zendesk builds software for better customer relationships. It empowers organizations to improve customer engagement and better understand their customers. More than 94,000 paid customer accounts in over 150 countries and territories use Zendesk products. Based in San Francisco, Zendesk has operations in the United States, Europe, Asia, Australia, and South America. Learn more at www.zendesk.com.

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Sample Customers
Orange, Huawei, T Mobile, eOn, Solid Trust Pay, G4SShopify, Adroll, Redfin, Moo, Foursquare, Modcloth, We Pay, Republic Wireless, Wharton Univeristy of Pennnsylvania
Find out what your peers are saying about ServiceNow, CA (A Broadcom Company), BMC and others in Help Desk Software. Updated: October 2019.
371,917 professionals have used our research since 2012.
We monitor all Help Desk Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
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