LiveAgent vs. Zendesk

As of June 2019, LiveAgent is ranked 33rd in Help Desk Software vs Zendesk which is ranked 8th in Help Desk Software. LiveAgent is most compared with Freshdesk and Zendesk. Zendesk is most compared with ServiceNow, JIRA Service Desk and Atlassian Confluence.
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LiveAgent Logo
349 views|99 comparisons
Zendesk Logo
19,177 views|3,987 comparisons
Ranking
33rd
out of 44 in Help Desk Software
Views
349
Comparisons
99
Reviews
0
Average Words per Review
0
Avg. Rating
N/A
8th
out of 44 in Help Desk Software
Views
19,177
Comparisons
3,987
Reviews
1
Average Words per Review
216
Avg. Rating
9.0
Find out what your peers are saying about ServiceNow, CA Technologies, BMC and others in Help Desk Software. Updated: May 2019.
347,745 professionals have used our research since 2012.
Top Comparisons
Compared 64% of the time.
Compared 36% of the time.
Compared 40% of the time.
Compared 8% of the time.
Compared 8% of the time.
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QualityUnit
Zendesk
Overview

LiveAgent is the most reviewed and #1 rated help desk software for SMB in 2018. Stay closer to your customers and help them faster with LiveAgent.

Zendesk builds software for better customer relationships. It empowers organizations to improve customer engagement and better understand their customers. More than 94,000 paid customer accounts in over 150 countries and territories use Zendesk products. Based in San Francisco, Zendesk has operations in the United States, Europe, Asia, Australia, and South America. Learn more at www.zendesk.com.

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Sample Customers
Orange, Huawei, T Mobile, eOn, Solid Trust Pay, G4SShopify, Adroll, Redfin, Moo, Foursquare, Modcloth, We Pay, Republic Wireless, Wharton Univeristy of Pennnsylvania
Find out what your peers are saying about ServiceNow, CA Technologies, BMC and others in Help Desk Software. Updated: May 2019.
347,745 professionals have used our research since 2012.
We monitor all Help Desk Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.

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