We performed a comparison between ManageEngine IT360 and PRTG Network Monitor based on real PeerSpot user reviews.
Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"The product helps users stay on top of gaining insight into the active directory, permissions and security sets, and user group policy changes."
"It is easy to identify and collect information from all of the nodes on the network."
"The technical support is good."
"I can create my own program sensor. This means I can add extra monitoring capabilities into the already fundamentally strong foundation."
"The real-time monitoring and alerting are its most valuable features."
"PRTG is simple to manage. First, you can create a template for a device, then apply it to hundreds of similar devices. That's a great advantage."
"I would boldly say that this is the most scalable network monitoring tool that I know of"
"Network Discovery is a feature that our customers like a lot."
"The most valuable feature of this solution is being able to see things graphically."
"One of the valuable features is the diversity of metrics available to us to monitor. It's all there, it's all in the box. It's all made very easy, by virtue of it being pre-configured."
"It is user-friendly. It is easy to set up health checks within PRTG and use scans. It is like a self-service tool, and anyone can configure their own settings within PRTG."
"The Wi-Fi side needs improvement."
"We would like to have support for integration with ServiceDesk."
"The ManageEngine features could improve to show graphs of the traffic and network utility."
"The product could use more intelligence, automation and general availability of product information."
"The Desktop app is good but it can be really sluggish at times, especially when you're editing different elements."
"PRTG Network Monitor can improve by adding prevention and detection features."
"With custom sensors, there is a lot of work which needs to be done in the background, just for it to be tailor-made for the specific thing that we are actually monitoring. We take a lot of time with the custom sensors. I would like to see the customer sensor be more robust and a bit more varied."
"Its price can be better. Its price is a problem for us because it is in dollars, and there is a high conversion rate. In terms of new features, it can have BGP monitoring. It should also have a dashboard and maps editor."
"The dashboarding definitely needs improvement."
"The product could be improved by being cross-platform friendly."
"In a very few cases, customers want more detailed reports, which we cannot meet."
"The remote probes seem to be a little bit buggy at times. They just stop working or they say they can't communicate. What we tend to do to is install the remote app onto the servers that we use. That seems to clear it up."
Earn 20 points
ManageEngine IT360 is ranked 70th in IT Infrastructure Monitoring while PRTG Network Monitor is ranked 6th in IT Infrastructure Monitoring with 96 reviews. ManageEngine IT360 is rated 8.4, while PRTG Network Monitor is rated 8.2. The top reviewer of ManageEngine IT360 writes "Good monitoring and alerting capability, and it is easy to deploy". On the other hand, the top reviewer of PRTG Network Monitor writes "It's an all-in-one solution, and net flow is included in the licensing ". ManageEngine IT360 is most compared with StackPath Monitoring and eG Enterprise, whereas PRTG Network Monitor is most compared with Zabbix, Centreon, Nagios XI, SolarWinds NPM and ManageEngine OpManager. See our ManageEngine IT360 vs. PRTG Network Monitor report.
See our list of best IT Infrastructure Monitoring vendors and best Network Monitoring Software vendors.
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