We performed a comparison between ManageEngine IT360 and SolarWinds NPM based on real PeerSpot user reviews.
Find out what your peers are saying about Zabbix, Datadog, Auvik and others in IT Infrastructure Monitoring."We can manage the entire system across the network and troubleshoot the pain points."
"The technical support is good."
"It is easy to identify and collect information from all of the nodes on the network."
"The product helps users stay on top of gaining insight into the active directory, permissions and security sets, and user group policy changes."
"The nice thing about SolarWinds is that it's kind of all-in-one. I can manage the status of my networking devices, whether they are up or down, I can see how much traffic is going across an interface, and I can run a report that tells me exactly what that traffic is."
"The product is lightweight in terms of memory use, requiring only 10 megabytes or less."
"The ability to customize the views and dashboards is nice. SolarWinds also allows us to access the data via the API. That's probably the feature I liked the most."
"The initial setup is easy."
"It's easy to understand, even if you are not too technical."
"Technical support has always been great. They are very responsive. We've been satisfied with their level of support."
"The most valuable features are language support and technical support."
"I like the tracking feature to track devices and see where they are connected. This is very practical."
"The Wi-Fi side needs improvement."
"We would like to have support for integration with ServiceDesk."
"The product could use more intelligence, automation and general availability of product information."
"The ManageEngine features could improve to show graphs of the traffic and network utility."
"I would like to see integration with antivirus or other security endpoint solutions."
"The solution does not offer much customization so is somewhat inflexible."
"SolarWinds NPM can be very slow at times. The database optimization can be done to improve the product performance."
"The tool can only monitor up to 1000 instances in a single SolarWinds console. Customers may have over 1000 instances. Hence, it needs to support a minimum of 1500 instances. It should also improve support."
"Each model has different features, so clients need to purchase a separate model for SQL monitoring, database monitoring, network traffic analyzer, HTTP traffic, etc. So each feature they need is in a different model, but customers would prefer an all-in-one solution."
"Having more technical and support resources available in Saudi Arabia would be helpful."
"The improvement would be that SolarWinds NPM thoroughly checks its patches before releasing them to the market. Better testing, alpha testing, and then releasing it to the market."
"We decided that we were no longer going to trust that their products have not been capitalized."
Earn 20 points
ManageEngine IT360 is ranked 70th in IT Infrastructure Monitoring while SolarWinds NPM is ranked 4th in IT Infrastructure Monitoring with 147 reviews. ManageEngine IT360 is rated 8.4, while SolarWinds NPM is rated 8.2. The top reviewer of ManageEngine IT360 writes "Good monitoring and alerting capability, and it is easy to deploy". On the other hand, the top reviewer of SolarWinds NPM writes "High-level, comprehensive, and proactive monitoring in a user-friendly interface". ManageEngine IT360 is most compared with StackPath Monitoring, eG Enterprise and HPE OneView, whereas SolarWinds NPM is most compared with Zabbix, PRTG Network Monitor, ManageEngine OpManager, ThousandEyes and LogicMonitor.
See our list of best IT Infrastructure Monitoring vendors and best Network Monitoring Software vendors.
We monitor all IT Infrastructure Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.