Microsoft 365 Business vs Webex comparison

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555 views|267 comparisons
97% willing to recommend
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Read 111 Webex reviews
4,570 views|1,833 comparisons
86% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Microsoft 365 Business and Webex based on real PeerSpot user reviews.

Find out in this report how the two Mobile Device Management (MDM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Microsoft 365 Business vs. Webex Report (Updated: March 2020).
768,578 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"It is easy to use. It has a lot of wonderful features.""The solution can scale well. A company can easily expand it.""Office products such as Word, Excel, and PowerPoint are strong points of this solution.""It is easy to use.""You can easily connect to this application with minimal bandwidth.""Both stability and performance are valuable features. The user experience is pretty good on all this.""The product is flexible and easy to use.""We use Microsoft 365 Business for email and desktop management. We also use Office Suite products like Word, Excel, and PowerPoint to manage documents."

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"Webex has frequent updates and it is very good.""Doing presentations on the solution is very good. There isn't much they could do to improve this aspect. It's excellent.""The installation of Webex is simple. You only need to click an executable file to run it. it is very easy.""The product is quite secure. Other products, such as Zoom, have had security issues raised in the media.""I enjoy being able to make video calls.""The most valuable feature of the solution is the fact that it is easy to share screens, a major reason I chose it.""The most valuable feature is the ease of use.""The GUI is nice and easy to operate."

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Cons
"The time synchronization with the internet could be better, as well as the application architecture.""Its price could be better for companies that are not using it massively.""It should be more affordable.""The integration with other platforms could be improved.""Office 365 could be more secure.""Previously, it was on concurrent basis access, but currently, it's on named user access. That's the biggest challenge we have, but we are looking to integrate SharePoint whereby we can have a portal where we can have the non-core users access via Sharepoint. That's what I'm looking to have an update on. So the cost is a bit of an issue.""My main pain point concerns the licensing price, which could be lower.""The cost estimation can be difficult."

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"The modification of the email template is not very intuitive.""We have had issues where some of the invited participants are not able to join the meeting.""There could be a feature available to record the meetings.""I was in a meeting on the free version where there were no controls. You couldn't mute somebody or put it in dedicated speaker mode. It was an important meeting, and because of the lack of an ability to control who the speakers were, we got a version of a heckler. Well, it wasn't really a heckler per se. It was just somebody who thinks they know everything.""Webex could improve the performance.""The connectivity can be improved because sometimes when we talk to clients that are overseas the connection is kind of poor. The video will be pixelated and we will need to turn off the video because the voice gets delayed.""I would like to see more integration, with respect to some more unified communication activities.""My biggest issue with the solution involves its price, which I find to be prohibitive for small governments and modest-sized schools."

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Pricing and Cost Advice
  • "Depending on which plan you purchase, there are a plethora of applications available to you."
  • "Compared to buying a license, it is much cheaper and a good buy."
  • "We do monthly billing, however, I'm not sure what the exact costs are. We may pay around $1,000/month. We started using the Microsoft Teams and we've started doing the conference call feature, so that's another $4 an account and we have a few accounts using that right now."
  • "USD $1,250 annually for the standard package."
  • "Pricing can vary a lot due to fluctuations in exchange rates and that is not favorable for planning."
  • "Now you can select different licenses, for example, if somebody doesn't need all of the features, it would cost $8 USD per month and if they didn't need the email application then it would cost $6 USD per month."
  • "It works out to be $12.50 per user per month."
  • "Microsoft 365 Business will be good to have if you have a large organization where you have more than 3000 employees. Other cheaper solutions, like Gmail, are easily available in the market."
  • More Microsoft 365 Business Pricing and Cost Advice →

  • "I have recently switched to a different solution. WebEx is more costly. There are equivalent solutions at a lower cost."
  • "The price of the license depends a lot on the type of service required and whether it is for the entire company or only for a few users."
  • "Licensing is subscription-based and the cost varies depending on how many minutes are included in the plan."
  • "The pricing of this solution is fine and I am satisfied with it."
  • "Price is the one area where Webex needs to improve relative to its competitors. It's difficult to sell to small and medium-sized businesses (SMB) because of the license price."
  • "I believe the license to be monthly."
  • "There are no licensing fees."
  • "The price of the license for the solution could be less expensive."
  • More Webex Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The product's initial setup phase was straightforward.
    Top Answer:My company places emphasis on the different licenses purchased. The company has P1 and P2 licenses from Microsoft. For certain tasks, you need a Microsoft license. There are additional costs attached… more »
    Top Answer:The solution's technical support team takes time to respond to users, making it an area of the tool's shortcomings where improvements are required.
    Top Answer:Scalability-wise, I rate the solution a ten out of ten.
    Top Answer:The accessibility of the share screen option provided by the product is an area of concern where improvements are required.
    Ranking
    Views
    555
    Comparisons
    267
    Reviews
    30
    Average Words per Review
    304
    Rating
    8.3
    2nd
    out of 63 in Virtual Meetings
    Views
    4,570
    Comparisons
    1,833
    Reviews
    14
    Average Words per Review
    320
    Rating
    7.8
    Comparisons
    Also Known As
    Microsoft 365 E3, Microsoft 365 E5, Microsoft 365 F1, MS 365 Business
    Cisco Spark
    Learn More
    Overview

    Microsoft 365 Business is an integrated solution, bringing together the best-in-class productivity of Office 365 with advanced security and device management capabilities to help safeguard your business.

    Webex is designed to help companies improve communication and increase productivity with unlimited HD video meetings in shared meeting spaces.

    Companies can use Webex, a Cisco product, to collaborate with peers, share documents and other information, create high-impact webinars and online events, and present dynamic online courses. It can be tailored to your exact company needs and can be fully integrated with mobile apps for iPhone, iPad, Android, and BlackBerry.

    Sample Customers
    Urban Agriculture Co., The Detroit Wallpaper Co., TransBlue Facility Management, Garner Food Company
    Seagate Technology, Kohn Pedersen Fox, World Vision International, Glen Raven, University of Notre Dame, CEV Multimedia, The Food Group, LUMEDX, California Baptist University, and Georgetown University Law Center.
    Top Industries
    REVIEWERS
    Computer Software Company14%
    Comms Service Provider11%
    Financial Services Firm10%
    Manufacturing Company9%
    VISITORS READING REVIEWS
    Computer Software Company13%
    Government7%
    Manufacturing Company7%
    Healthcare Company6%
    REVIEWERS
    Computer Software Company19%
    Comms Service Provider13%
    Financial Services Firm12%
    Manufacturing Company9%
    VISITORS READING REVIEWS
    Educational Organization79%
    Computer Software Company5%
    Financial Services Firm3%
    Government3%
    Company Size
    REVIEWERS
    Small Business44%
    Midsize Enterprise17%
    Large Enterprise39%
    VISITORS READING REVIEWS
    Small Business36%
    Midsize Enterprise16%
    Large Enterprise48%
    REVIEWERS
    Small Business32%
    Midsize Enterprise19%
    Large Enterprise49%
    VISITORS READING REVIEWS
    Small Business5%
    Midsize Enterprise81%
    Large Enterprise14%
    Buyer's Guide
    Microsoft 365 Business vs. Webex
    March 2020
    Find out what your peers are saying about Microsoft 365 Business vs. Webex and other solutions. Updated: March 2020.
    768,578 professionals have used our research since 2012.

    Microsoft 365 Business is ranked 2nd in Mobile Device Management (MDM) with 240 reviews while Webex is ranked 2nd in Virtual Meetings with 111 reviews. Microsoft 365 Business is rated 8.4, while Webex is rated 8.0. The top reviewer of Microsoft 365 Business writes "Improves productivity and allows team collaboration in organizations". On the other hand, the top reviewer of Webex writes "Used to conduct online third-party client meetings or third-party vendor meetings". Microsoft 365 Business is most compared with Google Workspace, Microsoft Intune, ManageEngine Endpoint Central, Windows Autopilot and Datto Workplace, whereas Webex is most compared with Cisco Meeting Server, TeamViewer, Skype for Business, Zoom and Cisco TelePresence. See our Microsoft 365 Business vs. Webex report.

    We monitor all Mobile Device Management (MDM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.