We performed a comparison between Microsoft 365 Business and Webex based on real PeerSpot user reviews.
Find out in this report how the two Mobile Device Management (MDM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is easy to use. It has a lot of wonderful features."
"The solution can scale well. A company can easily expand it."
"Office products such as Word, Excel, and PowerPoint are strong points of this solution."
"It is easy to use."
"You can easily connect to this application with minimal bandwidth."
"Both stability and performance are valuable features. The user experience is pretty good on all this."
"The product is flexible and easy to use."
"We use Microsoft 365 Business for email and desktop management. We also use Office Suite products like Word, Excel, and PowerPoint to manage documents."
"Webex has frequent updates and it is very good."
"Doing presentations on the solution is very good. There isn't much they could do to improve this aspect. It's excellent."
"The installation of Webex is simple. You only need to click an executable file to run it. it is very easy."
"The product is quite secure. Other products, such as Zoom, have had security issues raised in the media."
"I enjoy being able to make video calls."
"The most valuable feature of the solution is the fact that it is easy to share screens, a major reason I chose it."
"The most valuable feature is the ease of use."
"The GUI is nice and easy to operate."
"The time synchronization with the internet could be better, as well as the application architecture."
"Its price could be better for companies that are not using it massively."
"It should be more affordable."
"The integration with other platforms could be improved."
"Office 365 could be more secure."
"Previously, it was on concurrent basis access, but currently, it's on named user access. That's the biggest challenge we have, but we are looking to integrate SharePoint whereby we can have a portal where we can have the non-core users access via Sharepoint. That's what I'm looking to have an update on. So the cost is a bit of an issue."
"My main pain point concerns the licensing price, which could be lower."
"The cost estimation can be difficult."
"The modification of the email template is not very intuitive."
"We have had issues where some of the invited participants are not able to join the meeting."
"There could be a feature available to record the meetings."
"I was in a meeting on the free version where there were no controls. You couldn't mute somebody or put it in dedicated speaker mode. It was an important meeting, and because of the lack of an ability to control who the speakers were, we got a version of a heckler. Well, it wasn't really a heckler per se. It was just somebody who thinks they know everything."
"Webex could improve the performance."
"The connectivity can be improved because sometimes when we talk to clients that are overseas the connection is kind of poor. The video will be pixelated and we will need to turn off the video because the voice gets delayed."
"I would like to see more integration, with respect to some more unified communication activities."
"My biggest issue with the solution involves its price, which I find to be prohibitive for small governments and modest-sized schools."
Microsoft 365 Business is ranked 2nd in Mobile Device Management (MDM) with 240 reviews while Webex is ranked 2nd in Virtual Meetings with 111 reviews. Microsoft 365 Business is rated 8.4, while Webex is rated 8.0. The top reviewer of Microsoft 365 Business writes "Improves productivity and allows team collaboration in organizations". On the other hand, the top reviewer of Webex writes "Used to conduct online third-party client meetings or third-party vendor meetings". Microsoft 365 Business is most compared with Google Workspace, Microsoft Intune, ManageEngine Endpoint Central, Windows Autopilot and Datto Workplace, whereas Webex is most compared with Cisco Meeting Server, TeamViewer, Skype for Business, Zoom and Cisco TelePresence. See our Microsoft 365 Business vs. Webex report.
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