Webex Pros and Cons

Webex Pros

reviewer1205559
Customer Success Manager with 51-200 employees
The best feature is to be able to share the screen or just some application we want, even a video or audio, then request the remote control of the device with which they have connected.
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Affan Shaikh
Consultant - Risk and compliance at a tech services company with 51-200 employees
The solution makes it easy for us as a team to collaborate remotely.
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reviewer976956
Founder & CEO at a tech services company with 11-50 employees
What we like about Webex is that it is a hosted solution, so there is no demand for us to invest in hardware, skill, or manpower to maintain our cloud meeting capability.
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Learn what your peers think about Webex. Get advice and tips from experienced pros sharing their opinions. Updated: December 2020.
455,962 professionals have used our research since 2012.
Rahul Maheshwari
Transformation Program Manager at NTT Data India Enterprise Application Services Pri
Seamless integration with Microsoft Outlook.
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reviewer1322994
CEO at a recruiting/HR firm with 11-50 employees
Doing presentations on the solution is very good. There isn't much they could do to improve this aspect. It's excellent.
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itnetwor714924
IT Technical III - IT Security at a energy/utilities company with 1,001-5,000 employees
Webex is easy to use, even for people who are just learning it.
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Lynne Liu
Business Analyst at a recruiting/HR firm with 10,001+ employees
They have a feature called Call Me in which I need to type in my phone number and I can get a conference room to call my number rather than needing to dial in every time. I think that's a quite good feature.
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SYED RAHMAN
Founder and President at AAnnex
It's easy to dial the numbers and the process of connecting a call is very intuitive.
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reviewer1311303
Technical Architect at a computer software company with 51-200 employees
The most valuable option is screen sharing.
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Mike Walker
Director - Big Data, IoT and Analytics at Benchmark Corp
The most valuable features are video conferencing, the integration with Outlook, and scheduling meetings.
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Webex Cons

reviewer1205559
Customer Success Manager with 51-200 employees
The modification of the email template is not very intuitive.
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Affan Shaikh
Consultant - Risk and compliance at a tech services company with 51-200 employees
The solution should come as a big client for the system. It should be able to be used just like chat software when necessary, similar to instant messaging.
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reviewer976956
Founder & CEO at a tech services company with 11-50 employees
Better integration with other solutions would benefit Webex.
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Learn what your peers think about Webex. Get advice and tips from experienced pros sharing their opinions. Updated: December 2020.
455,962 professionals have used our research since 2012.
Rahul Maheshwari
Transformation Program Manager at NTT Data India Enterprise Application Services Pri
No private chat option.
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reviewer1322994
CEO at a recruiting/HR firm with 11-50 employees
The initial implementation was a bit difficult. If they could simplify that aspect of the solution, it would be helpful for future users.
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itnetwor714924
IT Technical III - IT Security at a energy/utilities company with 1,001-5,000 employees
This solution would be much better if we could install an endpoint and have centralized management.
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Lynne Liu
Business Analyst at a recruiting/HR firm with 10,001+ employees
My company does a lot of international calls. For some countries they do not have their local number to call in, all they have is a 1-800 number which is quite hard to find. If they want to improve they should set up the local number to call in. What would be beneficial.
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SYED RAHMAN
Founder and President at AAnnex
Sometimes the call quality is not that great. When you call in, especially in an international situation, or if you have people calling from different continents or geographical locations, there can be issues with the call itself.
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reviewer1311303
Technical Architect at a computer software company with 51-200 employees
I would like to see the addition of new features that will add value to the product.
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Mike Walker
Director - Big Data, IoT and Analytics at Benchmark Corp
There are too many issues with getting people connected to meetings.
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Learn what your peers think about Webex. Get advice and tips from experienced pros sharing their opinions. Updated: December 2020.
455,962 professionals have used our research since 2012.