WebEx Reviews

Filter by:Reset all filters
industry
Filter Unavailable
Company Size
Filter Unavailable
Job Level
Filter Unavailable
rating
Filter Unavailable
Real User
Senior Network Engineer at a tech services company with 10,001+ employees
Apr 01 2017

What is most valuable?

WebEx Integration to Outlook helps our users to schedule audio conference meetings with a push of a button. It is easy to use. This product enables scheduling of the audio bridge with random conference codes.

How has it helped my organization?

I don’t have an example to share. This is basically a cost avoidance solution at this time. In the future it may change the way the organization functions which we support, as soon as they drive more adoption of video and web collaboration... more»

What needs improvement?

CWMS on-premises solution does not integrate either with CMR nor with Jabber as of yet. There is no video integration with other Cisco endpoints such as DX80, DX650, or the new Cisco IP Phones 8845 or 8865 video phones. These are the areas... more»
Real User
Unified Communications Engineer at a comms service provider with 10,001+ employees
Sep 12 2017

What is most valuable?

The possibility to have conferences with several people. The best feature is that you know to whom you are talking. It's not like a phone conference where someone is talking, but if you don't recognize the voice, you don't know who is... more»

How has it helped my organization?

I'm work at Telefonica International. This tool improves our communications with people all around the globe.

What needs improvement?

Cisco WebEx is always developing more functions and improving on the ones that it already has. So, I think that all areas are improving already.
Find out what your peers are saying about Cisco, TeamViewer, Microsoft and others in Virtual Meetings.
287,901 professionals have used our research since 2012.
Real User
Network & Unified Collaboration Leader at a energy/utilities company with 10,001+ employees
Nov 01 2017

What is most valuable?

Improved collaboration.

How has it helped my organization?

Cisco Spark has changed the concept of team messaging and communication in a very dramatic way. Messaging, meeting, and delivery calling are now easy from the cloud. This app also ensures security of the users by providing an encrypted and... more»

What needs improvement?

Though it is a nice app to work with, it has downsides, too. It is not very user-friendly. Sometimes users cannot use voice recognition to send a message. Sometimes messages will not send, icons sometimes will not load, and those things... more»
Consultant
Group Learning and Development Programme Manager at a tech services company with 10,001+ employees
Aug 10 2017

What is most valuable?

I enjoy conducting virtual training in the WebEx training room. I’m in Learning & Development and delivering training virtually with a tool that easily integrates with Outlook is great.

How has it helped my organization?

Ease of use; people in our company are familiar with WebEx meetings, so to move to the training platform didn’t take a lot of effort or knowledge share. We are conducting various training sessions frequently using this platform.

What needs improvement?

For the Training centre: * When you use the whiteboard, you cannot MOVE the contributions of learners. * To co-facilitate and have all the features, e.g., mute or unmute learners, assign permissions, etc. It seems to be difficult. * Unmuting... more»
Real User
Financial Consultant
Jan 23 2018

What do you think of WebEx?

Improvements to My Organization It allows me to conduct meetings, share files, record events, chat, and have presentations with co-workers. • Valuable Features Webinar. • Room for Improvement The charges for US and Asia vary greatly.  It costs more to subscribe to WebEx in Asia. • Use of Solution Three to five years. • Stability Issues No stability issues. • Scalability Issues No scalability issues. • Customer Service and Technical Support Very good. Phone support is available 24/7 to get technical help. • Previous Solutions I have recently switched to a different solution. WebEx is more costly. There are equivalent solutions at a lower cost. • Initial Setup Set up is convenient. • Pricing, Setup Cost and Licensing WebEx is cost effective...
See 7 more reviews

Articles

User Assessments By Topic About WebEx

Find out what your peers are saying about Cisco, TeamViewer, Microsoft and others in Virtual Meetings.
287,901 professionals have used our research since 2012.

WebEx Questions

WebEx Projects By Members

WebEx Consultants

What is WebEx?

WebEx is designed to help companies improve communication and increase productivity with unlimited HD video meetings in shared meeting spaces.

Companies can use WebEx, a Cisco product, to collaborate with peers, share documents and other information, create high-impact webinars and online events, and present dynamic online courses. It can be tailored to your exact company needs and can be fully integrated with mobile apps for iPhone, iPad, Android, and BlackBerry.

Also known as
Cisco Spark
WebEx customers

Seagate Technology, Kohn Pedersen Fox, World Vision International, Glen Raven, University of Notre Dame, CEV Multimedia, The Food Group, LUMEDX, California Baptist University, and Georgetown University Law Center.

BUYER'S GUIDE
Not sure which Virtual Meetings solution is right for you?

Download our free Virtual Meetings Report and find out what your peers are saying about Cisco, TeamViewer, Microsoft, and more!

Sign Up with Email