Please share with the community what you think needs improvement with Webex.
What are its weaknesses? What would you like to see changed in a future version?
We have had issues where some of the invited participants are not able to join the meeting. This is a problem that we have had to create a support ticket for.
The connectivity can be improved because sometimes when we talk to clients that are overseas the connection is kind of poor. The video will be pixelated and we will need to turn off the video because the voice gets delayed.
Better integration with other solutions would benefit Webex.
The UX should be more user-friendly. I know others don't like the UX because it's a little complicated to use.
I would like for them to include a collaboration tool so that you can directly do a video call or audio call to your colleagues or anyone in the office. They should also introduce a collaboration tool to include the features of audio call and video call.
My company does a lot of international calls. For some countries they do not have their local number to call in, all they have is a 1-800 number which is quite hard to find. If they want to improve they should set up the local number to call in. What would be beneficial.
I would like to see the addition of new features that will add value to the product. These include things including a faster save or download time for conferences.
I think options during a meeting can be further improved. You should explore a lot to see the information in the room, for example. The modification of the email template is not very intuitive.
In collaborating we sometimes find it difficult to let others "control" your meeting while they speak, users say it is cumbersome to "pass the puck".