Compare Skype for Business vs. Webex

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Skype for Business Logo
7,836 views|6,076 comparisons
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Read 16 Webex reviews.
8,713 views|7,302 comparisons
Most Helpful Review
Rahul Maheshwari
Find out what your peers are saying about Skype for Business vs. Webex and other solutions. Updated: January 2021.
455,108 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"You can do meetings of up to two hundred people in a single conversation.""Using this solution has helped us to cut long distance calls, as well as video services from third parties.""Video conferencing to hold virtual meetings helps to prevent employee displacement, where everyone can now enjoy the comfort of their own offices.""The simplicity and ease of use are the most valuable features. It's so much easier and quicker than writing an email to someone and waiting for them to read it.""The quality of the meetings is very good.""The most valuable feature is stability.""I use the chat feature to communicate with my staff, which is very helpful.""The calling features are most valuable, especially now as we are working remotely."

More Skype for Business Pros »

"The best feature is to be able to share the screen or just some application we want, even a video or audio, then request the remote control of the device with which they have connected.""The most valuable option is screen sharing.""They have a feature called Call Me in which I need to type in my phone number and I can get a conference room to call my number rather than needing to dial in every time. I think that's a quite good feature.""We can easily connect the device and create a room and then we can call many devices.""The most valuable aspect of this solution is that it is the easiest for participants to get connected to.""What we like about Webex is that it is a hosted solution, so there is no demand for us to invest in hardware, skill, or manpower to maintain our cloud meeting capability.""The ability to join by phone is the most valuable feature. I also think that it's much simpler to use and it's a Cisco product so I think it's the industry standard.""The most valuable feature is the ease of use."

More Webex Pros »

Cons
"Make it user friendly.""Skype for Business is good for the PCs with higher bandwidth, but an improvement is required for low bandwidth usage.""If one of the users has a poor internet connection, this failure will compromise the meeting, causing delays and distortions in the communications.""The ease of configuration or the lack of decent tooling to pinpoint your problems is probably its biggest issue.""We need a feature where you can virtually raise your hand to silently let the presenter know that you have a question.""We have had trouble with scalability when trying to host large meetings.""Going forward, I would like to see better call quality and reliability.""There are issues with the bandwidth, particularly for external meetings,"

More Skype for Business Cons »

"The modification of the email template is not very intuitive.""I would like to see the addition of new features that will add value to the product.""My company does a lot of international calls. For some countries they do not have their local number to call in, all they have is a 1-800 number which is quite hard to find. If they want to improve they should set up the local number to call in. What would be beneficial.""The UX should be more user-friendly. I know others don't like the UX because it's a little complicated to use.""I would like for them to include a collaboration tool so that you can directly do a video call or audio call to your colleagues or anyone in the office.""Better integration with other solutions would benefit Webex.""The connectivity can be improved because sometimes when we talk to clients that are overseas the connection is kind of poor. The video will be pixelated and we will need to turn off the video because the voice gets delayed.""We have had issues where some of the invited participants are not able to join the meeting."

More Webex Cons »

Pricing and Cost Advice
"It may be slightly costly, but the features are awesome.""To realize value from the purchase of Skype Business, you need to take advantage of all the important functions of the program.""The cost of Skype for Business is incorporated into our Office 365 licenses."

More Skype for Business Pricing and Cost Advice »

"The price of the license depends a lot on the type of service required and whether it is for the entire company or only for a few users.""Licensing is subscription-based and the cost varies depending on how many minutes are included in the plan.""The pricing of this solution is fine and I am satisfied with it."

More Webex Pricing and Cost Advice »

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Questions from the Community
Top Answer: The most valuable feature is stability.
Top Answer: The quality of calls has to be improved. I don't know whether it is a server problem that is taking away from the quality, but I have found that it is sometimes poor. We have had trouble with… more »
Top Answer: We use Skype for all of our video conference purposes.
Top Answer: My comments about Zoom: The Pros: - It allows you to schedule any meeting and invites your meeting members at a particular date & time with Meeting Id & Password. - It allows organizing multiple… more »
Top Answer: The most valuable feature is the ease of use.
Top Answer: The pricing of this solution is fine and I am satisfied with it.
Ranking
4th
out of 59 in Virtual Meetings
Views
7,836
Comparisons
6,076
Reviews
12
Average Words per Review
447
Rating
8.4
3rd
out of 59 in Virtual Meetings
Views
8,713
Comparisons
7,302
Reviews
15
Average Words per Review
349
Rating
8.3
Popular Comparisons
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Also Known As
Skype for Business Plan 1, Skype for Business Plan 2, Lync ServerCisco Spark
Learn
Microsoft
Cisco
Overview
Skype for Business offers features including presence, IM, voice and video calls, online meetings, conferencing, and telephony solutions that support enterprise-level collaboration requirements. Skype for Business Record meetings, share your screen, and annotate PowerPoint for real-time collaboration with up to 250 people and use whiteboard, polls, Q&A, and built-in IM during your business meetings to make them more productive. Skype for Business provides new client experience, Skype for Business Server provides several new features to improve manageability of on-premises servers and hybrid solutions. Skype for Business also supports the Lync client experience so that you can choose a phased upgrade approach to the new client experience for users. Skype for Business is also an integral part of Microsoft Office 365, providing PSTN Conferencing, Cloud PBX, PSTN Calling, and Skype Meeting Broadcast capabilities to Office 365 users.

Webex is designed to help companies improve communication and increase productivity with unlimited HD video meetings in shared meeting spaces.

Companies can use Webex, a Cisco product, to collaborate with peers, share documents and other information, create high-impact webinars and online events, and present dynamic online courses. It can be tailored to your exact company needs and can be fully integrated with mobile apps for iPhone, iPad, Android, and BlackBerry.

Offer
Learn more about Skype for Business
Learn more about Webex
Sample Customers
EmpireCLS Worldwide Chauffeured Services,LA Fitness, MedcoEnergi International, Tampa General Hospital, and HopewellHoldings Limited. Seagate Technology, Kohn Pedersen Fox, World Vision International, Glen Raven, University of Notre Dame, CEV Multimedia, The Food Group, LUMEDX, California Baptist University, and Georgetown University Law Center.
Top Industries
REVIEWERS
Financial Services Firm32%
Comms Service Provider16%
University11%
Engineering Company11%
VISITORS READING REVIEWS
Computer Software Company19%
Comms Service Provider18%
Government8%
Educational Organization7%
REVIEWERS
Energy/Utilities Company20%
Comms Service Provider20%
Recruiting/Hr Firm13%
Marketing Services Firm7%
VISITORS READING REVIEWS
Comms Service Provider24%
Computer Software Company19%
Government8%
Educational Organization5%
Company Size
REVIEWERS
Small Business30%
Midsize Enterprise17%
Large Enterprise53%
REVIEWERS
Small Business47%
Midsize Enterprise16%
Large Enterprise38%
Find out what your peers are saying about Skype for Business vs. Webex and other solutions. Updated: January 2021.
455,108 professionals have used our research since 2012.

Skype for Business is ranked 4th in Virtual Meetings with 12 reviews while Webex is ranked 3rd in Virtual Meetings with 16 reviews. Skype for Business is rated 8.4, while Webex is rated 8.2. The top reviewer of Skype for Business writes "Much easier and quicker than writing an email to someone and waiting for them to read it". On the other hand, the top reviewer of Webex writes "Screen sharing and remote control help us solve customer problems much faster". Skype for Business is most compared with Zoom, TeamViewer, GoToMeeting, Cisco Jabber and 3CX, whereas Webex is most compared with TeamViewer, Adobe Connect, Zoom, PGi GlobalMeet and 3CX. See our Skype for Business vs. Webex report.

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We monitor all Virtual Meetings reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.