We performed a comparison between Skype for Business and Webex based on real PeerSpot user reviews.
Find out in this report how the two Virtual Meetings solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."One of the best features of Skype for Business is that you can set it up on mobile phones, and you can set it up on laptops. You can connect to the tool from anywhere."
"We chose Skype for Business after other colleagues suggested that we give it a try. It has served us well."
"It's a good product, we like using it."
"The product's initial setup phase is very easy."
"The solution is stable and scalable."
"The simplicity and ease of use are the most valuable features. It's so much easier and quicker than writing an email to someone and waiting for them to read it."
"The integration with Microsoft Outlook for creating and scheduling meetings is nice."
"The deployment is very fast."
"Webex's main feature is you get 1,000 participants per meeting by default and can join from 75 meeting units. You don't have to buy additional licenses."
"In terms of stability, the solution is reliable."
"The solution is user-friendly."
"I have found Webex to be stable."
"The most valuable feature of the solution is the fact that it is easy to share screens, a major reason I chose it."
"I have found a lot of virtual meeting solutions seem the same. Some might work a little bit better, it is difficult to pinpoint a particular functionality that's widely different, they all have screen sharing and video in-voice."
"I am completely satisfied with the tech support."
"It is a scalable solution."
"We need a feature where you can virtually raise your hand to silently let the presenter know that you have a question."
"Sometimes the connection crashes, which is understandable if you are traveling. But, it would be nice if this could be stabilized somehow."
"This service could be improved by adding some missing features. It lacks integration with Teams, which is a feature I would like to see in the next release."
"Make it user friendly."
"The cost of Skype for Business has room for improvement."
"The stability could be improved."
"Skype's overall connectivity functionality or ability is one area with room for improvement."
"Going forward, I would like to see better call quality and reliability."
"The interconnectivity of all of the solution's facilities and functions can be more complex than that which is involved in basic configuration, when equipment, telephone extensions or other mobile apps are thrown into the mix."
"They should work to make it simpler."
"It should be more integrated with third-party vendors."
"I would like for them to include a collaboration tool so that you can directly do a video call or audio call to your colleagues or anyone in the office."
"There could be a feature available to record the meetings."
"The modification of the email template is not very intuitive."
"The performance of WebEx could be improved. If you're using it on a mobile device and on the laptop, you sometimes get glitches, where you've answered the call or joined a meeting on a laptop and your mobile device doesn't quite know what's going on. It may just be technical glitches, but it seems to be a bit shaky sometimes on mobile devices."
"Webex could add some integration with Microsoft Office or G-Suite."
Skype for Business is ranked 4th in Virtual Meetings with 59 reviews while Webex is ranked 2nd in Virtual Meetings with 117 reviews. Skype for Business is rated 7.8, while Webex is rated 8.0. The top reviewer of Skype for Business writes "Reliable, useful for remote work, and great but isn't as robust as Microsoft Teams". On the other hand, the top reviewer of Webex writes "Used to conduct online third-party client meetings or third-party vendor meetings". Skype for Business is most compared with Zoom, TeamViewer, GoToMeeting, Cisco Meeting Server and HCL Connections, whereas Webex is most compared with Cisco Meeting Server, TeamViewer, Zoom, Cisco TelePresence and Huawei Video Conferencing Platform. See our Skype for Business vs. Webex report.
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