Compare Skype for Business vs. Webex

Skype for Business is ranked 5th in Virtual Meetings with 8 reviews while Webex is ranked 6th in Virtual Meetings with 2 reviews. Skype for Business is rated 8.6, while Webex is rated 9.6. The top reviewer of Skype for Business writes "Reduces costs and increases comfort for employees that would normally travel to meetings". On the other hand, the top reviewer of Webex writes "Screen sharing and remote control help us solve customer problems much faster". Skype for Business is most compared with Webex, TeamViewer and Zoom, whereas Webex is most compared with TeamViewer, Skype for Business and Adobe Connect. See our Skype for Business vs. Webex report.
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Skype for Business Logo
5,091 views|4,199 comparisons
Webex Logo
8,790 views|7,166 comparisons
Most Helpful Review
Find out what your peers are saying about Skype for Business vs. Webex and other solutions. Updated: January 2020.
396,781 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
Video conferencing to hold virtual meetings helps to prevent employee displacement, where everyone can now enjoy the comfort of their own offices.Using this solution has helped us to cut long distance calls, as well as video services from third parties.You can do meetings of up to two hundred people in a single conversation.We chose Skype for Business after other colleagues suggested that we give it a try. It has served us well.We really like the screen sharing tool. The user experience is smooth, and user-friendly.The Microsoft tech support are very good. They get back to you. I log a support call, and I usually have someone on the phone within a half an hour, so it is pretty good.It saves trouble, and it saves us time.Our employees use this solution for a communal space to collaborate for organizational decision making.

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The best feature is to be able to share the screen or just some application we want, even a video or audio, then request the remote control of the device with which they have connected.

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Cons
If one of the users has a poor internet connection, this failure will compromise the meeting, causing delays and distortions in the communications.Skype for Business is good for the PCs with higher bandwidth, but an improvement is required for low bandwidth usage.Make it user friendly.I venture to say that 30% of the people using this solution at our company have had issues with stability, due to the volatility and crashes.Sometimes the connection crashes, which is understandable if you are traveling. But, it would be nice if this could be stabilized somehow.There are some issues with stability during phone calls. Sometimes the connectivity drops, and it is frustrating.Sometimes Skype is slow, and we cannot use other elements of our devices while using the Skype solution.We would like to better customize our instructions within the Outlook plugin/invite, but we are unable to do so.

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The modification of the email template is not very intuitive.

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Pricing and Cost Advice
To realize value from the purchase of Skype Business, you need to take advantage of all the important functions of the program.It may be slightly costly, but the features are awesome.It may be considered costly for certain markets, such as in India.The pricing is really good. It is quite affordable because it came with our Office 365. It is on a per-user license, which is nice. I quite like that they have made it very granular with all of their licensing.We negotiated a fair price with Microsoft. It is definitely worthwhile to negotiate with them for the best price for your solution.We have been able to save money by moving our conferencing solution to Skype for Business Conferencing.

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The price of the license depends a lot on the type of service required and whether it is for the entire company or only for a few users.

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report
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396,781 professionals have used our research since 2012.
Ranking
5th
out of 20 in Virtual Meetings
Views
5,091
Comparisons
4,199
Reviews
8
Average Words per Review
343
Avg. Rating
8.5
6th
out of 20 in Virtual Meetings
Views
8,790
Comparisons
7,166
Reviews
2
Average Words per Review
498
Avg. Rating
9.5
Top Comparisons
Compared 40% of the time.
Compared 20% of the time.
Compared 19% of the time.
Compared 30% of the time.
Compared 26% of the time.
Compared 10% of the time.
Also Known As
Skype for Business Plan 1, Skype for Business Plan 2Cisco Spark
Learn
Microsoft
Cisco
Overview
Skype for Business offers features including presence, IM, voice and video calls, online meetings, conferencing, and telephony solutions that support enterprise-level collaboration requirements. Skype for Business Record meetings, share your screen, and annotate PowerPoint for real-time collaboration with up to 250 people and use whiteboard, polls, Q&A, and built-in IM during your business meetings to make them more productive. Skype for Business provides new client experience, Skype for Business Server provides several new features to improve manageability of on-premises servers and hybrid solutions. Skype for Business also supports the Lync client experience so that you can choose a phased upgrade approach to the new client experience for users. Skype for Business is also an integral part of Microsoft Office 365, providing PSTN Conferencing, Cloud PBX, PSTN Calling, and Skype Meeting Broadcast capabilities to Office 365 users.

Webex is designed to help companies improve communication and increase productivity with unlimited HD video meetings in shared meeting spaces.

Companies can use Webex, a Cisco product, to collaborate with peers, share documents and other information, create high-impact webinars and online events, and present dynamic online courses. It can be tailored to your exact company needs and can be fully integrated with mobile apps for iPhone, iPad, Android, and BlackBerry.

Offer
Learn more about Skype for Business
Learn more about Webex
Sample Customers
Information Not Available
Seagate Technology, Kohn Pedersen Fox, World Vision International, Glen Raven, University of Notre Dame, CEV Multimedia, The Food Group, LUMEDX, California Baptist University, and Georgetown University Law Center.
Top Industries
REVIEWERS
Financial Services Firm25%
Engineering Company25%
Comms Service Provider13%
K 12 Educational Company Or School13%
VISITORS READING REVIEWS
Software R&D Company19%
Comms Service Provider19%
K 12 Educational Company Or School9%
Manufacturing Company7%
REVIEWERS
Comms Service Provider29%
Pharma/Biotech Company14%
Marketing Services Firm14%
Manufacturing Company14%
VISITORS READING REVIEWS
Software R&D Company20%
Comms Service Provider20%
Non Profit8%
Financial Services Firm8%
Find out what your peers are saying about Skype for Business vs. Webex and other solutions. Updated: January 2020.
396,781 professionals have used our research since 2012.
We monitor all Virtual Meetings reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.