We performed a comparison between Nagios Core and ServiceNow IT Operations Management based on real PeerSpot user reviews.
Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is fairly easy to set up, and we can monitor pretty much everything we want to."
"Key features include the GUI interface, its notification capabilities, and the real-time reporting."
"The most valuable feature is the performance parameters of the system."
"The application performance monitoring feature is valuable."
"Our customers like that Nagios Core is an open source solution. It can be customized to our customers' specific needs."
"I like that it's very simple to install, easy to manage and deploy, and easy to use for monitoring."
"The solution is quite efficient."
"Nagios Core is very configurable. Whatever you want, you can do it."
"The most valuable feature of ServiceNow IT Operations Management is the user interface."
"It is flexible. You can tune it, more or less, as you want."
"It helps streamline management and processes."
"The dashboard maintenance is very good, and the tool doesn't get stuck."
"It is a market leader and is very implementation-friendly. Developers have a clear understanding of how the solution works, and it is mature enough to handle different client needs."
"You can improve integrations of the operation with the solution."
"The solution allows you to subscribe to the features you need and utilize CMDB, ITSM, and discovery on the same platform."
"Their Event Management is very good."
"Nagios Core can improve the graphical interface, it would make things a little easier."
"The dashboard and monitoring features could be improved."
"Cloud monitoring is an area for improvement because there aren't too many plugins available."
"The tool needs to improve the integrations."
"Nagios Core does not have a graphic display."
"The mapping is a little hard."
"It is a bit slow due to latency."
"The initial setup process could be easier."
"There are not enough apps in the app store to expand functionality. There should be more made available."
"The out-of-the-box reporting feature is not as user friendly as other tools."
"An area for improvement for ServiceNow IT Operations Management is making service mapping and discovery easier for non-IP devices."
"The pricing of some modules is higher because they are sold in packages. If we need something specific, we cannot take it individually."
"ServiceNow could be more prescriptive on how customers can leverage some of the benefits."
"The pricing is high."
"The most complaints we have received from our clients are the solution's discovery aspect. I've heard a few concerns from the customers where we have to integrate with a third-party tool to make a full-fledged discovery along with ServiceNow. ServiceNow alone does not do the total capacity of the discovery. The discovery portion of ServiceNow IT Operations Management is not in-depth as what the customers are looking for. The information that it gathers from the assets is a little more limited than what other tools provide."
"The security policies could be increased."
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Nagios Core is ranked 7th in IT Infrastructure Monitoring with 46 reviews while ServiceNow IT Operations Management is ranked 9th in IT Infrastructure Monitoring with 34 reviews. Nagios Core is rated 8.0, while ServiceNow IT Operations Management is rated 8.2. The top reviewer of Nagios Core writes "An Open Source Fully Featured Data Centre Monitoring Tool". On the other hand, the top reviewer of ServiceNow IT Operations Management writes "A very capable solution that includes a valuable, user-friendly workflow management tool". Nagios Core is most compared with Zabbix, Nagios XI, Centreon, Icinga and OP5 Monitor, whereas ServiceNow IT Operations Management is most compared with OpsRamp, Moogsoft, Splunk ITSI (IT Service Intelligence), Datadog and BMC TrueSight Operations Management. See our Nagios Core vs. ServiceNow IT Operations Management report.
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We monitor all IT Infrastructure Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
