We performed a comparison between Netcore Cloud and Salesforce Marketing Cloud based on real PeerSpot user reviews.
Find out what your peers are saying about Salesforce, HubSpot, Oracle and others in Marketing Automation."We can trigger emails and actions based on their behaviors, which is very beneficial."
"The solution is user-friendly."
"The most valuable features of Salesforce Marketing Cloud are that it performs well and gives me what I need. It's the most friendly interface system for CRM I've worked with. Additionally, it integrates fairly well with different kinds of AI and ML to allow you to receive more out of your application."
"Email automation is most valuable."
"The tool's most valuable feature is its automation. We can integrate data with the Salesforce hub. Its Einstein feature tells us whether our campaigns are on the right track. It also helps with ideas."
"I like that I can constantly add leads to Salesforce Marketing Cloud and look at accounts there. I also like that the solution lets me set up meetings."
"You can schedule reports, there's a lot of supporting tools, and you have access to all that information."
"It makes it easy for a business to use any module based on their preference."
"The most valuable of Salesforce Marketing Cloud is seeing the customer's journey."
"Interface and design consistency are my two significant cons for this platform."
"We need a development environment for Marketing Cloud. Currently, there is no development environment for this solution. Other Salesforce products, such as Sales and Service Cloud, have a development environment in which the developers can do some things and then post them in production. Currently, everything happens in the production for Marketing Cloud. There is only one environment, and the developers and the end-users have to work in the same environment, which seems to be challenging. If Salesforce can bring a developer environment for Marketing Cloud, it will be good."
"The performance is sometimes sluggish, but I think that's to be expected with a heavy CRM tool because they're running reports in real-time on the data that you have entered."
"We have struggled to get resolution of support tickets from the Salesforce team."
"Technical support is good but could be faster, maybe more knowledgeable, and more customer friendly."
"The quality of support for this solution has been decreasing over time and the support team are sometimes more focused on closing tickets that resolving issues. Often the support team is not well trained or aware of the new features or products released by Salesforce."
"The UA could be better designed for a mobile connection."
"The product could use a little bit of BI in the sense of rule-based building."
"The main action I want to do in Salesforce Marketing Cloud is to export data into Excel and use it. My company may have that feature locked down, or if the Excel data exporting function still isn't available in Salesforce Marketing Cloud, that's the feature I want."
Earn 20 points
Netcore Cloud is ranked 15th in Marketing Automation while Salesforce Marketing Cloud is ranked 1st in Marketing Automation with 50 reviews. Netcore Cloud is rated 8.0, while Salesforce Marketing Cloud is rated 8.4. The top reviewer of Netcore Cloud writes "Improves our marketing efficiency in a consolidated platform, with features such as behavior-based email triggers ". On the other hand, the top reviewer of Salesforce Marketing Cloud writes "Easy to deploy, stable, and scalable". Netcore Cloud is most compared with WebEngage and CleverTap, whereas Salesforce Marketing Cloud is most compared with Marketo, Oracle Eloqua, HubSpot Marketing Hub, Amazon Pinpoint and Bluecore.
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We monitor all Marketing Automation reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
