We performed a comparison between NETSCOUT nGeniusONE and New Relic based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"We are using nGeniusONE to run our bandwidth capacity management reports. In the past, we used to be very reactive, we used to depend a lot on suppliers to tell us which sites are our hot sites, meaning, which have high bandwidth utilization. Now we do this in a much more proactive way and we are moving to a more predictive approach in that aspect, thanks to nGeniusONE."
"The ability of the dashboards is useful for discover, mapping and understanding of application behaviour."
"If one of our network pipes is getting plugged up by somebody using too much bandwidth, we can use the NETSCOUT tool to examine and find out what is going on."
"It is a scalable product."
"The details it provides are among the most valuable features; the ability to drill down and get to the packet level."
"It gives me the MOS, latency, and jitter."
"Valuable features include data threat detection, network analytics, and overall bandwidth monitoring."
"The solution helps to troubleshoot and put our hands on the weak points of customer networks."
"Working with the solution is very easy. It's user-friendly."
"The alert mechanism is quite accurate when something goes wrong in your system. For example, if you have hundreds of APIs on your server, and any of the APIs is not performing well, you get an alert. When there is a drop or change in the threshold value, the beauty of New Relic is that within a fraction of seconds, all the stakeholders who are configured in the New Relic system will get an alert. That's one good thing."
"It has prevented failures from occurring in our production environment."
"New features are added often."
"The solution is quite stable."
"The best feature of New Relic is its simple look and feel, making it easier to use than other tools."
"The most valuable features are infrastructure monitoring and application performance monitoring (APM)."
"It has the ability to monitor random URLs not tied to the one pinger per application (though it costs extra)."
"The Wi-Fi side needs improvement."
"The solution could do more for security. It should offer more security-related features."
"The single pane of glass view is a challenge. I like the graphics, they're easy to understand, but when more digging is required, it's more complicated to get what I'm expecting."
"Its initial setup process is complicated."
"here is a big issue with the special way they use InfiniStream to store data."
"The feature I am looking for is the Arbor technology, especially to run in parallel with our firewall... It's getting there."
"There is currently less visibility or GUI to analyse the packet for troubleshooting purposes."
"I would like more in-depth convergence between all the applications, especially when I look for information through a data mine."
"The current solution is not easy to scale, because it is an appliance-based solution. So, you have to swap everything out."
"The solution must provide better support for Azure Web Apps service."
"Some of our customers see New Relic as a promising product to have, and we would like to deliver it to them. The only way we would be able to do that would be if we had server appliance for clients that we could install in their data centres."
"The older view is much better than the new view that they have. We'd like to go back to that previous version. The user interface just isn't as nice as it used to be."
"There were some settings we had issues with."
"I would like to have storage monitoring. E.g., being able to monitor SANS, specifically protocols, like NFS and CIFS metrics."
"In the next release, I'd like to see a better pricing structure."
"The browser isn't exactly reliable."
"New Relic needs to improve is the user data schema."
NETSCOUT nGeniusONE is ranked 27th in Network Monitoring Software with 47 reviews while New Relic is ranked 6th in Network Monitoring Software with 151 reviews. NETSCOUT nGeniusONE is rated 8.2, while New Relic is rated 8.6. The top reviewer of NETSCOUT nGeniusONE writes "We use it every day for the triaging of events, saving us a lot of time". On the other hand, the top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". NETSCOUT nGeniusONE is most compared with Gigamon Deep Observability Pipeline, Dynatrace, ThousandEyes, AppDynamics and SolarWinds NPM, whereas New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Azure Monitor. See our NETSCOUT nGeniusONE vs. New Relic report.
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