We performed a comparison between NETSCOUT nGeniusONE and Pulseway based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"The stability of this product is ok."
"The solution transforms packet wire data into real-time data that is actionable. It helps us with faster detection of issues and allows us to create alerts."
"The ability of the dashboards is useful for discover, mapping and understanding of application behaviour."
"The visual and graphical interfaces in the display that it provides for us to show our senior leadership. We can show them what is actually happening, instead of a spreadsheet."
"When we have any type of outage, and we dig into it, we are able to tell what the root cause is instead of having to go through Wireshark, etc."
"The most valuable features are visibility, real-time, on-demand."
"It is the ability to collect data and analyze it, especially key performance indicators. This is before a customer would call to the service center to complain that they have had bad coverage or a dropped call."
"If one of our network pipes is getting plugged up by somebody using too much bandwidth, we can use the NETSCOUT tool to examine and find out what is going on."
"It has been very helpful to get notifications about various issues with my servers and network to help me take action to resolve problems before they become major issues."
"It gives you remote control and has a mobile app."
"The solution has great workflow and server modules."
"The setup is simple."
"We like the patching of the window updates in the client's systems. You can automatically do updates with a single click."
"The Wi-Fi side needs improvement."
"The feature I am looking for is the Arbor technology, especially to run in parallel with our firewall... It's getting there."
"The dependency mapping is good, but I am hopeful that they will build some type of partnership and relationship with ServiceNow. I want to see NETSCOUT partner with ServiceNow so they can leverage Service Now Discovery and Service Mapping to automate the build of the service dependency mappings inside of nGeniusONE."
"NETSCOUT nGeniusONE's pricing is higher compared to the competitors. It is more than 15-18 percent of competitor costs. It also needs to add AI features."
"The GUI has gotten better over time but there could be some improvement in how the GUI is built."
"The product was lacking for awhile when they did the Arbor acquisition. I was waiting to see more security stuff, which they did eventually add, and is now impressive."
"While it is good, the single pane of glass view is too high level. It is better for management or someone doing sanity checks. A lot of times, I need to go deeper into the additional screens to get what I want out of it."
"I would like more in-depth convergence between all the applications, especially when I look for information through a data mine."
"On a network the size of ours, the loading times seem a little extensive, 20 or 30 seconds to load up some graphs."
"The solution does not allow you to make a script for just one customer."
"They have good technical support but it's not excellent."
"There are some bugs or glitches."
"It would be nice if it also had a desktop application, similar to the phone app, which would allow me to monitor and control computers from my desktop."
"GUI needs to be improved and the solution lacks a process for monitoring VOIP calls."
NETSCOUT nGeniusONE is ranked 26th in Network Monitoring Software with 47 reviews while Pulseway is ranked 49th in Network Monitoring Software with 6 reviews. NETSCOUT nGeniusONE is rated 8.2, while Pulseway is rated 8.6. The top reviewer of NETSCOUT nGeniusONE writes "We use it every day for the triaging of events, saving us a lot of time". On the other hand, the top reviewer of Pulseway writes "A solution with a great monitoring system and ability to control access remotely". NETSCOUT nGeniusONE is most compared with Gigamon Deep Observability Pipeline, Dynatrace, ThousandEyes, AppDynamics and SolarWinds NPM, whereas Pulseway is most compared with Zabbix, Kaseya VSA, Microsoft Configuration Manager and PRTG Network Monitor. See our NETSCOUT nGeniusONE vs. Pulseway report.
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