We performed a comparison between New Relic and SCOM based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"We like the performance of the product."
"The solution is good for sending alerts, drawing graphs about system usage, and creating plug-ins."
"It allows the restriction of privileges and control of users."
"It does everything we wanted it to do."
"The service maps that it creates, the health maps that it creates, the insights that it provides, etc., are all quite useful."
"The VPN is one of the solution's most valuable features for us."
"We detect issues using dashboards that we built on New Relic."
"The breakdown of the response time of different components and getting in-depth details of the slow component are the most valuable features. It is easy to use, and it gets the job done."
"It discovers the components automatically, which is a fantastic thing. The discovery works in an automatic way, and it has a dynamic way of discovering the components, assets, and applications. It doesn't require any manual intervention."
"It works better than other products I’ve used – namely SolarWinds, which is cumbersome and error prone for web app monitoring. SCOM is not."
"Because it's Windows-based, it actually reports quite well. It reports everything you can think of on the Windows server and allows you to monitor anything. It's excellent for those in the Windows world as it's very good at it."
"SCOM has helped us to monitor all the VMs in our environment, especially the Windows servers."
"It's easy to use."
"I like some of their newer features, such as maintenance schedules, because SCOM records SLA and SLO time."
"SCOM's most valuable features are the network path feature, reporting, and integration with business intelligence."
"This solution satisfies all of the requirements that we need for our Windows-based systems, so if you are using the Windows platform then this is an easy solution."
"The Wi-Fi side needs improvement."
"The connectivity between legacy and newer cloud applications is not great."
"I would like to be able to invest less time in IT and ad hocs. We should be concentrating on other issues."
"The browser isn't exactly reliable."
"The scalability can be improved."
"We have had issues with our agents going offline."
"I would like if it could have predictive analysis. Today, we only have the option to configure thresholds."
"The solution needs to have staging."
"It would be nice if there were pre-made dashboards."
"On-prem network monitoring is something that could be improved drastically."
"All of the areas of reporting are very bad and need to be improved."
"System Center just provided upgrade and update features for Windows clients, and Windows systems, and did not support Linux, Android, or iOS, and other operating systems. They need to provide better integration with other operating systems if they don't already."
"I would like to see better support for monitoring Unix-based systems."
"The dashboard features are not user-friendly for our management team, only for the technical department."
"The interface is a little bit cumbersome and certain actions could be simplified."
"Of course, price is always an issue with Microsoft and could be improved."
"Application monitoring must be improved."
New Relic is ranked 6th in Network Monitoring Software with 151 reviews while SCOM is ranked 11th in Network Monitoring Software with 77 reviews. New Relic is rated 8.6, while SCOM is rated 7.8. The top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". On the other hand, the top reviewer of SCOM writes "Has a good reporting engine, but its monitoring of the cloud-based environment could be improved". New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Azure Monitor, whereas SCOM is most compared with Zabbix, Dynatrace, Datadog, AppDynamics and Savision Live Maps. See our New Relic vs. SCOM report.
See our list of best Network Monitoring Software vendors.
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