We performed a comparison between New Relic and ScienceLogic based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"We like the performance of the product."
"It has prevented failures from occurring in our production environment."
"The solution is scalable, and it is easy because all the documentation is available."
"The tool's most valuable features were APM and core reliability. We get alerts whenever an anomaly is detected. The solution is very friendly."
"It allows the restriction of privileges and control of users."
"Sometimes, I monitor the user's time of response and use this information to improve the number of servers on the back-end. Or, I can use it to change my back log for front-end developers and improve their response times. It's very important in this case because I can improve the experience of the final user."
"New Relic's dashboard is nice, and it's reliable. It's also compatible with many services, especially Java and the Python ecosystem."
"Every time there is a crisis, high traffic, or if we see a problem with a server, we go to New Relic and monitor it to determine the cause."
"It has good monitoring capabilities across cloud environments, data centers, and hybrid environments."
"I'm satisfied with ScienceLogicfor for what they can offer today because they can offer both serverless connectivity and agent connectivity."
"It is very easy to configure because we are using an agent-less version. You can very quickly implement a collector for monitoring device servers."
"One of the valuable features is rapid dashboards."
"Dynamic Component Mapping is key and unique."
"Provides agentless monitoring so there's no need to install the agent on each server."
"The power flow is great."
"The solution provides good infra-monitoring features."
"The Wi-Fi side needs improvement."
"The scalability can be improved."
"How granular I could go down at looking at certain data, especially related to the operations, is limited."
"The product has good documentation for Linux, however, their documentation for Windows is lacking substantially. It's something they need to develop."
"The solution only supports the cloud platform and not on-premises."
"I would like to have storage monitoring. E.g., being able to monitor SANS, specifically protocols, like NFS and CIFS metrics."
"New Relic APM is a good tool, and it has a database of failures, but it could use a list of customer-specific failures. New Relic APM should be able to give my company advanced analytics through AI."
"We have had issues with our agents going offline."
"I would like to see the company implement the AI auto-baseline feature which Dynatrace has."
"There are often bugs in new releases."
"The product is not user-friendly."
"ScienceLogic does not have application monitoring. We definitely need something integrated within ScienceLogic to monitor applications so that we don't have to rely on monitoring tools to monitor other applications. At least the ones that are market leaders, such as SAP, Oracle, and others."
"They should improve their support process and add chat."
"The product must educate its strategic partners for deployment."
"One important area we feel could be improved is the UI. It takes a lot of clicks to do very simple tasks."
"They need a little more self-service."
"Addressing duplicate IPs: There is the ability to edit the DB and fix this, but adding some logic to understand them would be a plus."
New Relic is ranked 6th in Network Monitoring Software with 151 reviews while ScienceLogic is ranked 14th in Network Monitoring Software with 42 reviews. New Relic is rated 8.6, while ScienceLogic is rated 8.6. The top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". On the other hand, the top reviewer of ScienceLogic writes "Great integrations, power flow, and good support". New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Azure Monitor, whereas ScienceLogic is most compared with Dynatrace, LogicMonitor, SolarWinds NPM, Datadog and ServiceNow Discovery. See our New Relic vs. ScienceLogic report.
See our list of best Network Monitoring Software vendors, best IT Operations Analytics vendors, and best Cloud Monitoring Software vendors.
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