We performed a comparison between Pega BPM and TIBCO iProcess Suite based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Pega BPM's most valuable feature is the use of CDX to solve problems."
"The solution is operating well overall."
"The solution provides us with a very good dashboard."
"When our clients automate the KYC and onboarding processes, they can reduce their manual force and then deploy them in much better tasks rather than the mundane activities of selecting forms and gathering information."
"The most valuable feature of Pega BPM is its architecture."
"The solution has very helpful technical support."
"The robotic process automation has increased the confidence of business users."
"Powerful, full-featured business process management with excellent support"
"It's very simple to use and the integration features between Java and other services within the workflow are very easy."
"In the next release of Pega BPM, they should add more ways to do the customer interaction fields in the portals."
"This is an expensive solution."
"Reporting is not so clear and not so great. We really struggle to get the right reporting. When we need reporting based on the content of the tickets, we are not able to get it. The MIS reporting is not great. That's one of the reasons why we are switching to ServiceNow. Its compatibility with the higher versions of Internet Explorer should be improved. It really works well in Mozilla Firefox or any other browser, but when it comes to Microsoft Edge or Internet Explorer, sometimes, the layout gets disturbed. The positioning of the buttons changes, and there is some distortion in the layout. I am not sure whether it is our configuration problem or Pega's, but when it is working in Mozilla Firefox, it should also work in Microsoft Edge or Internet Explorer."
"The solution would benefit from more integration capabilities."
"The cost of licensing could be improved."
"The workflow automation can be slow, so there is room for improvement there."
"Pega BPM could improve the UI, it is poorly designed to have a good UX experience."
"It is not fully compatible with all versions of Internet Explorer, so sometimes, it does not work."
"Our customers and developers have complained that the UI is a little bit confusing."
Earn 20 points
Pega BPM is ranked 3rd in Business Process Management (BPM) with 55 reviews while TIBCO iProcess Suite is ranked 40th in Business Process Management (BPM). Pega BPM is rated 8.2, while TIBCO iProcess Suite is rated 8.0. The top reviewer of Pega BPM writes "Low code with great APIs and good flexibility". On the other hand, the top reviewer of TIBCO iProcess Suite writes "An easy-to-use solution with great integration". Pega BPM is most compared with ServiceNow, Camunda, Appian, Microsoft Power Apps and IBM BPM, whereas TIBCO iProcess Suite is most compared with Apache Airflow, TIBCO ActiveMatrix BPM and Camunda. See our Pega BPM vs. TIBCO iProcess Suite report.
See our list of best Business Process Management (BPM) vendors.
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