PRTG Network Monitor vs. Zenoss Service Dynamics

PRTG Network Monitor is ranked 9th in Network Monitoring Software with 4 reviews vs Zenoss Service Dynamics which is ranked 32nd in Network Monitoring Software with 1 review. The top reviewer of PRTG Network Monitor writes "It is easy to deploy and cost-effective, helping the entire organization become digitally enabled". The top reviewer of Zenoss Service Dynamics writes "​Its Docker Container concept is amazing although threshold parameters should be percentages not raw values​". PRTG Network Monitor is most compared with SolarWinds NPM, Zabbix and Nagios XI. Zenoss Service Dynamics is most compared with Zabbix, PRTG Network Monitor and SCOM.
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12,603 views|8,526 comparisons
PRTG Network Monitor Logo
30,832 views|19,337 comparisons
Zenoss Service Dynamics Logo
7,444 views|3,966 comparisons
Most Helpful Review
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Quotes From Members

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Pros
We are alerted on service impacts and not when something is down. We have saved a lot of time on non-business-hours intervention.What I like most about Centreon is that it is very flexible and customizable, based on the user and/or business needs. Centreon is very flexible when it comes to monitoring parameters. We can use scripts found on the internet or scripts created by our infra/apps team. Also, the data visualization features are very simple and straightforward, yet very informative.I find the product's scalability to be one of the most valuable features since it allows us to add unlimited devices for monitoring and to set up additional polling servers without additional license cost or downtime in our monitoring.The product is available in ISO image format, ready for deployment. Centreon also has a comprehensive guide and documentation that are simple and easy to follow.What we like about it is that, whereas with Nagios, by design, if you have five or six data centers, you have to open five or six web pages to see what's going on, In Centreon, this is all included in one page, a single site, one dashboard. You don't have to jump from one specific dashboard to the other.I really like the filtering capabilities of it. You can easily tell what's critical next to what's okay, the state of the services. It's very easy to get the whole picture quickly.The most important feature is that it permits us to receive alarms if there is an incident within the infrastructure. The feature I love the most is the reporting feature, the MBI (Monitoring Business Intelligence) which permits us to send advanced reports to our customers in PDF format or in Doc format. We also deploy Centreon Map which gives our customers intuitive views of their information system.E-mail alert notifications are valuable.

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The product is simple and easy to implement.I can create my own program sensor. This means I can add extra monitoring capabilities into the already fundamentally strong foundation.It helps the entire organization become digitally enabled.Nice product with an easy interface to use and a large variety of sensors.PRTG has improved our visibility and response time to issues related to remote sites.Accessibility, ease of use (Web GUI, MobileApps). In general, compared with other softwareEase of set-up – it is quick and easy to add a probe and start collecting data from a device.

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Its Docker Container concept is mind blowing. It is the first monitoring tool which comes with Docker features.

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Cons
The most important issue is the capability to interconnect with other systems. It already exists for some of them. For example, the Stream Connector is something we use to populate data in another system. This kind of facility for connecting should exist for all products that it makes sense to have connected to a monitoring solution.Centreon needs to improve the granularity of the data as well as the graphical data. It would also be better to if there was improvement to the filtering/grouping system as well as the creation of views.The Home view could be improved by adding customization functions that allow users to change the size of the widgets for a more uniform layout.Centreon technical support is only available during Central European business hours. When it comes to critical business solutions, there should be a 24/7 hotline that customers can rely on.There are improvements that they need to make to their API. When we're using different systems and we want to disable monitoring for a specific server, we still can't do that through the API. That's something that's lacking.I would like to see a better UI, one which is more responsive.This solution lacks service monitoring in the cloud.It is necessary to improve service monitoring of database services in the free version.

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We would like to monitor certain aspects of the user experience. We should be able to analyze the cause of end user experience, bad or good, so we can do some research and development on our own.In a very few cases, customers want more detailed reports, which we cannot meet.Needs ability to monitor standard notification time (notify after X time).Mostly, this software has sensors for devices to monitor specs and you can build or develop or modify various sensors, according to your company's needs. But you may need to do that with coding or plugins or with the support of Paessler AG, the manufacturer.PRTG access works best from the web GUI. There are dedicated apps on Windows/Android/iOS, but they are slow and don’t work as well as the web GUI.

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Now it is stable, but they should design threshold parameters in percentage instead of raw values.

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Pricing and Cost Advice
The solution is very effective, despite the low price.Open-source solutions like this can be very cost effective for an organization looking for a product that they can quickly implement, as there is no initial cost and there are no license renewal fees. However, it is important to take into consideration some of the related costs that may come along as needed, such as training, support, and product enhancements.I think Centreon's pricing is fair, especially given the criticality of our system. They were cheaper than the other solutions. The licensing terms were pretty straightforward. I believe it was based on the number of hosts.The pricing is acceptable.They only sell four hour slots for support, so if you have just one question, then you need to pay for four hours. Or, you need to wait until you have enough questions to fill those four hours. They are not flexible in this.For more complex tasks, we use prepaid support days and ask Centreon to come onsite.Centreon is an open source product. Thus, there is no need for licensing.It's quite expensive when you use the Enterprise version, but if you compare it to other providers, it's more like a middle-of-the-line product. It's always good to have a price that is lower, but I would say the price is okay because we get very good support and if we have any other issues we can always contact them. There has never been a time when I didn't get help from them.

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When you buy PRTG, everything comes in one bundle. Licensing is very easy.Sensors on free version can run out quick.The ability to use the base version with 100 free sensors is great. The cost on other packages can be very reasonable.If you're looking for a cost effective software I’d suggest this product.Licenses are very expensive, so I would like to see cheaper licensing.

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It depends on the customer, what he wants.

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Also Known As
PRTG
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Centreon
Paessler AG
Zenoss
Overview
The Centreon solution, based on a free to download Open Source Platform, monitors all critical IT Infrastructure and Applications with real-time dashboards, analytics and insightful alerts that prevent business-impacting downtimes. Since 2005, over 200,000 IT professionals from SMBs and Fortune 500 companies rely on Centreon to guarantee their organization operational performance. PRTG Network Monitor runs on a Windows machine within your network, collecting various statistics from the machines, software, and devices which you designate. PRTG comes with an easy-to-use web interface with point-and-click configuration. You can easily share data from it with non-technical colleagues and customers, including via live graphs and custom reports. This will let you plan for network expansion, see what applications are using most of your connection, and make sure that no one is hogging the entire network just to torrent videos.

Zenoss Service Dynamics (ZSD) is a hybrid IT monitoring platform that allows enterprise companies to monitor everything, including compute, storage, network, converged infrastructure, applications and unified communications systems. Zenoss customers gain IT performance and risk insights into their unique IT ecosystems through real-time analytics that adapt to today's constantly changing data centers and cloud infrastructures, enabling them to eliminate disruptions and accelerate business outcomes.

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Sample Customers
Airbus, Bollore, BT, Canal Plus, Kuehne Nagel, Limagrain, LVMH, Oberthur Technologies, Orange, Darty, Addax Petroleum, Plastic Omnium, Auchan, Valeo, Saint Gobin, Clarins, Hugo Boss, JC Decaux, French Government (Defense, Justice, Environment, Agriculture), OptiComm, Thales, Zeiss.Jameson Bank, Sidnix, RungeICT, MedicalAnimal, Truck-lite, GamingGrids, The Covell Group, Forsythn County Schools, NetMass, Musgrove Park Hospital, Lanes Health, Columbia Southern University, Vodafone, Intrust Bank2degrees, Rackspace, State of North Dakota, El Paso Independent School District, NWN Corporation
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