We performed a comparison between SailPoint IdentityIQ and Salesforce Identity based on real PeerSpot user reviews.
Find out what your peers are saying about SailPoint, One Identity, Omada and others in User Provisioning Software."This solution has made our team more effective. We need less manual approvals when someone new joins our company. There is less paperwork and fewer support tickets raised for access."
"Has a great certification module with intuitive options."
"Certifications and user provisioning features are the most valuable."
"User provisioning and the role management features are good."
"SailPoint has allowed us to ensure the right people have the right access and to the rights things."
"I like IdentityIQ's granular attachment management and certification customization features."
"Good life cycle management, segregation of duties, and analytics features."
"We are happy with the SailPoint IdentityIQ’s stability."
"The single sign-on feature of Salesforce Identity enhances our organization's security posture overall."
"The user experience was great because it had all the features that the client needed. It was fully customized for the client, and it was very simple. It was the best solution at that time."
"Salesforce Identity is a very user-friendly solution."
"The most valuable features are the pipeline management, being able to track the pipeline anytime, and the ability to get in touch with our high management team or board members."
"SailPoint IdentityIQ needs to improve its customization. It should also incorporate some standardized tools for implementation."
"The solution, in general, is quite expensive."
"There is a need for further enhancements, specifically in the multifactor authentication capabilities."
"SailPoint IdentityIQ could be cheaper."
"It allowed to implement the automated processes when a new employee is hired. It allows to have a main central process for new hires."
"The product must improve its support."
"The solution's technical support team's response time and skills need improvement since it is an area where there are shortcomings."
"There are various functions that don't work in IdentityIQ, including the access request reminder, which doesn't go to the approvals in the proper format, so it's hard for users to read."
"Salesforce could make it more user-friendly and easier to implement. Currently, there's a lot of coding and technical work required. I would appreciate a more plug-and-play approach where you could set it up without needing a dedicated technical person."
"Salesforce Identity needs more expertise in the application."
"The interface should be simplified and the dashboard has a lot of options but could be improved."
"The most wanted feature on such platforms nowadays is artificial intelligence, especially for marketing activities. This is also my area of expertise, so it would be very interesting to see AI in these platforms."
SailPoint IdentityIQ is ranked 1st in User Provisioning Software with 61 reviews while Salesforce Identity is ranked 3rd in Mobile Identity with 4 reviews. SailPoint IdentityIQ is rated 8.2, while Salesforce Identity is rated 7.8. The top reviewer of SailPoint IdentityIQ writes "Flexible, easy to customize, and not too difficult to set up". On the other hand, the top reviewer of Salesforce Identity writes "Adheres to the data privacy regulations of each region, easy to learn and offers strong security features ". SailPoint IdentityIQ is most compared with Saviynt, Microsoft Entra ID, One Identity Manager, ForgeRock and Okta Workforce Identity, whereas Salesforce Identity is most compared with Auth0, Microsoft Entra ID, Okta Workforce Identity, Saviynt and SAP Customer Identity and Access Management.
We monitor all User Provisioning Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
