SAP CRM vs. SugarCRM

As of February 2019, SAP CRM is ranked 5th in CRM with 1 review vs SugarCRM which is ranked 11th in CRM with 2 reviews. The top reviewer of SAP CRM writes "Provides reporting and visualization which helps in decision-making. The design needs improvement". The top reviewer of SugarCRM writes "Very basic UX and UI, but does what it says on the tin". SAP CRM is most compared with Microsoft Dynamics CRM, BrandMuscle and Pega CRM. SugarCRM is most compared with Microsoft Dynamics CRM, Siebel CRM and Pega CRM.
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SAP CRM Logo
4,214 views|1,650 comparisons
SugarCRM Logo
1,986 views|686 comparisons
Most Helpful Review
Find out what your peers are saying about Salesforce, Oracle, Microsoft and others in CRM. Updated: February 2019.
317,758 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pricing and Cost Advice
SAP CRM offers a free trial for anyone wanting to test the product before purchasing it.They should reduce the price to target small businesses.The company has seen an increase in revenue.

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317,758 professionals have used our research since 2012.
Ranking
5th
out of 53 in CRM
Views
4,214
Comparisons
1,650
Reviews
1
Followers
200
Avg. Rating
7.0
11th
out of 53 in CRM
Views
1,986
Comparisons
686
Reviews
2
Followers
126
Avg. Rating
4.5
Top Comparisons
Compared 33% of the time.
Compared 20% of the time.
Compared 9% of the time.
Compared 34% of the time.
Compared 19% of the time.
Compared 15% of the time.
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SAP
SugarCRM
Overview

SAP CRM provides marketing solutions for big data analytics, social media marketing, segmentation, multichannel campaigns, loyalty, and resource management.

Sugar is an affordable and easy to use CRM platform, designed to help your business communicate with prospects, share sales information, close deals & keep customers happy. Thousands of successful companies use Sugar everyday to manage sales, marketing and support. As an open-source, web-based CRM solution, Sugar is easy to customize & adapt to your changing needs. Ideal for small & medium-sized companies, large enterprises and government organizations, Sugar can run in the cloud or on-site.
Offer
Learn more about SAP CRM
Learn more about SugarCRM
Sample Customers
Brau Union Osterreich AG, Nu Skin Enterprises Inc., AOK Bundesverband, RAK Ceramics, NHS 24, Wholesale Sports Outdoor Outfitters, FC Bayern Munchen AG, Tumi, The Kellogg Company, MVV Energie AG, Anglian Water Services, German Football Association (DFB), Nebraska Book Company Inc.Redglaze Group, TengoInternet, Hilco, Bancvue, Vet Adivsor
Find out what your peers are saying about Salesforce, Oracle, Microsoft and others in CRM. Updated: February 2019.
317,758 professionals have used our research since 2012.
We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.

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