SAP CRM vs. SugarCRM

SAP CRM is ranked 6th in CRM with 1 review vs SugarCRM which is ranked 12th in CRM with 2 reviews. The top reviewer of SAP CRM writes "Provides reporting and visualization which helps in decision-making. The design needs improvement". The top reviewer of SugarCRM writes "Very basic UX and UI, but does what it says on the tin". SAP CRM is most compared with Microsoft Dynamics CRM, Pega CRM and SAS Marketing Automation. SugarCRM is most compared with Siebel CRM, Microsoft Dynamics CRM and SAP CRM.
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Quotes From Members Comparing SAP CRM vs. SugarCRM

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Pricing and Cost Advice
SAP CRM offers a free trial for anyone wanting to test the product before purchasing it.They should reduce the price to target small businesses.The company has seen an increase in revenue.

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301,244 professionals have used our research since 2012.
Ranking
Views
3,894
Comparisons
1,849
Reviews
1
Followers
189
Avg. Rating
7.0
Views
1,922
Comparisons
840
Reviews
2
Followers
133
Avg. Rating
4.5
Views
0
Comparisons
0
Reviews
1
Followers
1
Avg. Rating
5.0
Top Comparisons
Compared 29% of the time.
Compared 13% of the time.
Compared 7% of the time.
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Compared 19% of the time.
Compared 13% of the time.
Compared 11% of the time.
See more SugarCRM competitors »
Website/Video
SAP
SugarCRM
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Overview

SAP CRM provides marketing solutions for big data analytics, social media marketing, segmentation, multichannel campaigns, loyalty, and resource management.

Sugar is an affordable and easy to use CRM platform, designed to help your business communicate with prospects, share sales information, close deals & keep customers happy. Thousands of successful companies use Sugar everyday to manage sales, marketing and support. As an open-source, web-based CRM solution, Sugar is easy to customize & adapt to your changing needs. Ideal for small & medium-sized companies, large enterprises and government organizations, Sugar can run in the cloud or on-site.
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Sample Customers
Brau Union Osterreich AG, Nu Skin Enterprises Inc., AOK Bundesverband, RAK Ceramics, NHS 24, Wholesale Sports Outdoor Outfitters, FC Bayern Munchen AG, Tumi, The Kellogg Company, MVV Energie AG, Anglian Water Services, German Football Association (DFB), Nebraska Book Company Inc.Redglaze Group, TengoInternet, Hilco, Bancvue, Vet Adivsor
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301,244 professionals have used our research since 2012.
We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.

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