Compare SAP CRM vs. SugarCRM

SAP CRM is ranked 5th in CRM with 1 review while SugarCRM is ranked 9th in CRM with 1 review. SAP CRM is rated 7.0, while SugarCRM is rated 4.0. The top reviewer of SAP CRM writes "Provides reporting and visualization which helps in decision-making. The design needs improvement". On the other hand, the top reviewer of SugarCRM writes "The user interface makes it difficult to use over time. It is a good, basic out-of-the-box solution". SAP CRM is most compared with Microsoft Dynamics CRM, BrandMuscle and SAP Marketing Cloud, whereas SugarCRM is most compared with Microsoft Dynamics CRM, Pega CRM and SAP CRM.
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SAP CRM Logo
1,917 views|1,555 comparisons
SugarCRM Logo
717 views|518 comparisons
Most Helpful Review
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pricing and Cost Advice
SAP CRM offers a free trial for anyone wanting to test the product before purchasing it.They should reduce the price to target small businesses.The company has seen an increase in revenue.

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372,906 professionals have used our research since 2012.
Ranking
5th
out of 55 in CRM
Views
1,917
Comparisons
1,555
Reviews
1
Average Words per Review
410
Avg. Rating
7.0
9th
out of 55 in CRM
Views
717
Comparisons
518
Reviews
1
Average Words per Review
269
Avg. Rating
4.0
Top Comparisons
Compared 27% of the time.
Compared 18% of the time.
Compared 7% of the time.
Compared 25% of the time.
Compared 16% of the time.
Compared 16% of the time.
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SAP
SugarCRM
Overview

SAP CRM provides marketing solutions for big data analytics, social media marketing, segmentation, multichannel campaigns, loyalty, and resource management.

Sugar is an affordable and easy to use CRM platform, designed to help your business communicate with prospects, share sales information, close deals & keep customers happy. Thousands of successful companies use Sugar everyday to manage sales, marketing and support. As an open-source, web-based CRM solution, Sugar is easy to customize & adapt to your changing needs. Ideal for small & medium-sized companies, large enterprises and government organizations, Sugar can run in the cloud or on-site.
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Learn more about SAP CRM
Learn more about SugarCRM
Sample Customers
Brau Union Osterreich AG, Nu Skin Enterprises Inc., AOK Bundesverband, RAK Ceramics, NHS 24, Wholesale Sports Outdoor Outfitters, FC Bayern Munchen AG, Tumi, The Kellogg Company, MVV Energie AG, Anglian Water Services, German Football Association (DFB), Nebraska Book Company Inc.Redglaze Group, TengoInternet, Hilco, Bancvue, Vet Adivsor
We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
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