Compare SmartBear TestComplete vs. Worksoft Certify

SmartBear TestComplete is ranked 4th in Functional Testing Tools with 6 reviews while Worksoft Certify is ranked 1st in Functional Testing Tools with 30 reviews. SmartBear TestComplete is rated 8.6, while Worksoft Certify is rated 8.6. The top reviewer of SmartBear TestComplete writes "Good regressions tool, SoapUI tools, and cross-browser capabilities". On the other hand, the top reviewer of Worksoft Certify writes "Our automation tests are more robust than our manual tests". SmartBear TestComplete is most compared with Ranorex Studio, UFT (QTP) and Katalon Studio, whereas Worksoft Certify is most compared with Tricentis Tosca, UFT (QTP) and Selenium HQ. See our SmartBear TestComplete vs. Worksoft Certify report.
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Most Helpful Review
Find out what your peers are saying about SmartBear TestComplete vs. Worksoft Certify and other solutions. Updated: November 2019.
382,196 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
The solution is great as a record and playback tool. It also has valuable regression testing.The solution helps improve the stability of our product. It also decreases the work of our manual quality assurance engineers.The most valuable feature of this solution is regression testing tools.The most valuable feature is the integration with Azure DevOps.The database checkpoints detect problems which are difficult for a human resource to find.Customer service and technical support responsiveness are high. Everyone is very professional.Test items, project variables helps in managing automation suite and scheduling execution.

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With autotesting, we have been able to eliminate duplication of test cases across those four areas. This has helped us knock down our number of test cases. Our test cases are also running more optimally. Therefore, it has very much helped in that sense, so we were able to eliminate a lot of test cases and get out of manual silos by running on autotesting, which is more efficient.It is a pretty easy tool to use as far as automated testing tools go.We are now trying to automate all our applications: SAP, web, third-party, and legacy. Instead of multiple tools, we have been able to have Worksoft handle a lot of our applications. This has saved us a lot of time and effort.People who don't have coding knowledge are capable of doing automation with Certify. It reduces coding and scripting dependencies.Our business users are doing regression testing as their day job. This is an add-on to their daily work. With everything so pressured in the industry, automation takes the pressure of these users.It helps us to implement automation testing as part of most projects, so the need for manual testing can be reduced. This really accelerates the testing process as a whole. Before, where it could take ten days to test a project, now it takes only one or two days to do the complete testing.Worksoft has helped us position our company better because the product lets us show our value in terms of the benefits that we bring.Mostly in the area of project testing, the most immediate benefit is when you historically have manual testers do a certain job, and a full regression testing was previously done 100 percent manually. We have had cases where the release testing for an entire region would take around 12 weeks. With Worksoft, we are now down to two to three weeks. So, that is one use case where we have had success.

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Cons
The solution needs more training manuals or some form of online forum for learning. It needs more documentation.The solution needs Mac OS support. Right now, the solution has only been developed to accommodate Windows OS.The artificial intelligence needs to be improved.What is currently missing from this solution is better support for mobile testing.Name Mapping feature should be clearer. Whenever I use it, I do not really know what will work and what will not work.Stability issues occurred only when connecting to the SourceSafe. Sometimes, after getting the latest version, the tool hangs and it should be reopened in order to recover.Increased performance with less memory and CPU usage.

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It would be great if our business testers could develop their own automated test cases. With every release you do, you have to go back and touch your old test cases and bring them up to speed, or develop new test cases. In the beginning, that is a challenge because you have to have someone who is certified in the tool to help you develop these test cases.Technical support's first response to us is usually late.Web UI testing was difficult in the beginning, as we had a homegrown product, and we had to do the proper object naming.One feature that could be added to Capture 2.0 is generating a PDF file from your capture, so you can see your screenshots and steps.The updates for SAP Fiori have been great, where previously we saw a lot of issues. A year ago, it used to fail miserably.There have been some previous security concerns with the way that Capture has worked. When you turn it on, you don't know what it's capturing. This has raised some concerns in the past, especially in our European regions.The stability needs help. This is main thing that needs help, and if it's not the stability, then it's Worksoft's ability to respond to issues.The technical support comes on, and says, "Oh, so-and-so link is here, go through that link, and make the modifications." I'm not comfortable in making those changes. I want to schedule a call, share my screen, and have them fix it for me.

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Pricing and Cost Advice
This is a pay-per-use service that is not expensive, and cost-efficient if you have a small team.The license price for a physical machine is cheap, and for virtual machine, it is very expensive.Our ROI is about $10,000 a year.TestComplete now have come up with three modules (Web, Desktop & Mobile), so based on the type of product for automation, it is adequate to purchase the required module.

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There is a cost involved to doing it, but once you get over the initial cost, then you'll start reaping the benefits and seeing that testing is getting done more quickly and efficiently. We are still early on with it, but the expectation and what we're seeing is that we will start seeing some savings coming out on the back-end once we have this done.The price is in line with everyone else's in the market. They are not cheaper nor more expensive than anyone else who was in our RFP.We no longer need ten people sitting and manually testing something. We can just have one person running the entire regression automation testing suite, and this has saved us dollars.The license cost is quite high. This might not be a consideration for a large company, but it will be for a small company. E.g., Tricentis (their competitor) offers certain exclusive use cases where a company can use it in a certain way, so this is another option that companies consider.Automating our manual processes has saved us 70 to 80 percent in time.We saved $1.3 million using Worksoft Certify in 2017.Cost-wise, compared with other tools, it is a great product.This solution has enabled our clients to automate and save time (approximately 40 to 50 percent).

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4th
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19,747
Comparisons
12,945
Reviews
5
Average Words per Review
384
Avg. Rating
8.6
1st
Views
11,174
Comparisons
3,264
Reviews
30
Average Words per Review
1,249
Avg. Rating
8.5
Top Comparisons
Compared 14% of the time.
Compared 29% of the time.
Compared 22% of the time.
Compared 17% of the time.
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SmartBear
Worksoft
Overview

TestComplete is a powerful and robust automated testing tool for mobileweb and desktop  applications. Quickly and easily create accurate and repeatable tests across multiple devices, platforms and environments – regardless of experience level. It supports multiple languages, modern control sets and integrates with open source frameworks and tools like Selenium, SoapUI and Jenkins.

Worksoft is a leading global provider of automation software for high-velocity business process testing and discovery. Enterprises worldwide use Worksoft intelligent automation to innovate faster, lower technology risk, reduce costs, improve quality, and deeply understand their real end-to-end business processes. Global 5000 companies across all industries choose Worksoft for high speed process discovery and functional testing of digital, web, cloud, mobile, big data, and dozens of enterprise applications, including SAP, Oracle, and Salesforce.com.
Offer
Learn more about SmartBear TestComplete
Learn more about Worksoft Certify
Sample Customers
Cisco, J.P. Morgan, Boeing, McAfee, EMC, Intuit, and Thomson Reuters.Kraft, Reliant Energy, Richemont, Applied Materials, Siemens PLM, Mosaic, Dow Corning, ebay, IBM, Accenture, Fortis BC, US Government, Southwest Airlines
Top Industries
REVIEWERS
Software R&D Company18%
Financial Services Firm12%
Retailer12%
Comms Service Provider12%
VISITORS READING REVIEWS
Software R&D Company30%
Financial Services Firm10%
Manufacturing Company10%
Insurance Company6%
REVIEWERS
Manufacturing Company26%
Energy/Utilities Company16%
Consumer Goods13%
Logistics Company10%
VISITORS READING REVIEWS
Software R&D Company32%
Manufacturing Company13%
Media Company10%
Pharma/Biotech Company8%
Company Size
REVIEWERS
Small Business13%
Midsize Enterprise38%
Large Enterprise49%
VISITORS READING REVIEWS
Small Business13%
Midsize Enterprise33%
Large Enterprise54%
REVIEWERS
Small Business2%
Midsize Enterprise7%
Large Enterprise91%
VISITORS READING REVIEWS
Small Business6%
Midsize Enterprise1%
Large Enterprise93%
Find out what your peers are saying about SmartBear TestComplete vs. Worksoft Certify and other solutions. Updated: November 2019.
382,196 professionals have used our research since 2012.
We monitor all Functional Testing Tools reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
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