Compare SmartBear TestComplete vs. Worksoft Certify

SmartBear TestComplete is ranked 5th in Test Automation Tools with 9 reviews while Worksoft Certify is ranked 2nd in Test Automation Tools with 34 reviews. SmartBear TestComplete is rated 8.0, while Worksoft Certify is rated 8.6. The top reviewer of SmartBear TestComplete writes "Easy set up and test creation but the test object repository needs improvement". On the other hand, the top reviewer of Worksoft Certify writes "Enables us to automate end-to-end testing of our integration between S/4HANA and Salesforce.com". SmartBear TestComplete is most compared with Ranorex Studio, Katalon Studio, Micro Focus UFT One, Tricentis Tosca and Eggplant Functional, whereas Worksoft Certify is most compared with Tricentis Tosca, Selenium HQ, Micro Focus UFT One, Eggplant Functional and Appium. See our SmartBear TestComplete vs. Worksoft Certify report.
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Most Helpful Review
Find out what your peers are saying about SmartBear TestComplete vs. Worksoft Certify and other solutions. Updated: July 2020.
430,223 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
The most valuable features are the desktop and mobile modules.The reporting is ready to use and doesn't require any setup.The database checkpoints detect problems which are difficult for a human resource to find.Customer service and technical support responsiveness are high. Everyone is very professional.Complete works perfectly with CUTE. That includes all dialogues, right-click menus, or system dialogues, etc., which are handled well.The solution is great as a record and playback tool. It also has valuable regression testing.The solution helps improve the stability of our product. It also decreases the work of our manual quality assurance engineers.The most valuable feature of this solution is regression testing tools.

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It's pretty seamless with SAP and Salesforce because they've built in the field definitions and all the things that you need. You literally turn it on and execute your script and it records it. It's very simple. Then you can go back and put in some of the other functions. For example, instead of hard-coding field selections, you put in a data table so you can run it multiple times or with multiple data. It was actually written to work very well with SAP.Certify integrates with other tools and it works very well with other machine testing applications.It does allow for good reusability. When it's designed properly and utilized properly, we can put things in a way that allows for reusability, meaning a lot of reuse of VA01, if they're very similar flows, to keep it simple.The biggest feature is the fact that it's codeless. It takes away the problem of finding people with the correct programming language, since there are multiple such languages. It saves time in introducing people to the solution because they don't need programming knowledge, they just need to be able to think logically. This makes it vastly usable by more people who are not even acquainted with IT at all.With autotesting, we have been able to eliminate duplication of test cases across those four areas. This has helped us knock down our number of test cases. Our test cases are also running more optimally. Therefore, it has very much helped in that sense, so we were able to eliminate a lot of test cases and get out of manual silos by running on autotesting, which is more efficient.It is a pretty easy tool to use as far as automated testing tools go.We are now trying to automate all our applications: SAP, web, third-party, and legacy. Instead of multiple tools, we have been able to have Worksoft handle a lot of our applications. This has saved us a lot of time and effort.People who don't have coding knowledge are capable of doing automation with Certify. It reduces coding and scripting dependencies.

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Cons
The licensing costs are a little bit high and should be reduced.The test object repository needs to be improved. The hierarchy and the way we identify the objects in different applications, irrespective of technology, needs adjustments. The located and test objects are not as flexible compared to other commercial tools.Name Mapping feature should be clearer. Whenever I use it, I do not really know what will work and what will not work.Stability issues occurred only when connecting to the SourceSafe. Sometimes, after getting the latest version, the tool hangs and it should be reopened in order to recover.The solution needs to extend the possibilities so that we can test on other operating systems, platforms and publications for Android as well as iOS.The solution needs more training manuals or some form of online forum for learning. It needs more documentation.The solution needs Mac OS support. Right now, the solution has only been developed to accommodate Windows OS.The artificial intelligence needs to be improved.

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With the codeless process automation across packaged applications, once in a while, if we get a weird application that's not widely used, it gets a little stickier. First, the software has to learn the fields, so you have to identify all the fields. Once you do that, as long as there isn’t any non-standard code in the application, then it works fine. But there's that one step that you have to do, a step you don't have to do with SAP and Salesforce, for example.Better automation capability would be helpful.Pricing is a bit high and we would like to have the availability of a trail environment for beginners and training would be great to have and easier to expand and use by more and more consultants.An area that I would like to see improved is how the permissions are applied. If you're applying permissions groups to a user, one of the options is to delete the group entirely and lose the entire permission group, rather than just deleting the permission from the user, which seems a little silly. In my opinion, that whole module of permissions is very confusing and lends itself to common errors.Performance on the web UI part, especially with some of the more comprehensive Fiori features, like the complex tables that are being used, could be improved. In those cases we have noticed a lot of execution-time increase with regards to the Certify solution.It would be great if our business testers could develop their own automated test cases. With every release you do, you have to go back and touch your old test cases and bring them up to speed, or develop new test cases. In the beginning, that is a challenge because you have to have someone who is certified in the tool to help you develop these test cases.Technical support's first response to us is usually late.Web UI testing was difficult in the beginning, as we had a homegrown product, and we had to do the proper object naming.

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Pricing and Cost Advice
The option we chose was around $2,000 USD.The license price for a physical machine is cheap, and for virtual machine, it is very expensive.Our ROI is about $10,000 a year.This is a pay-per-use service that is not expensive, and cost-efficient if you have a small team.TestComplete now have come up with three modules (Web, Desktop & Mobile), so based on the type of product for automation, it is adequate to purchase the required module.

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The initial investment is probably a little high. It was a little hard for me to sell, but it was a one-shot deal and that's why it's so high. All we are doing now is paying annual maintenance, which we don't have to do if we don't want upgrades, but we do.There is a cost involved to doing it, but once you get over the initial cost, then you'll start reaping the benefits and seeing that testing is getting done more quickly and efficiently. We are still early on with it, but the expectation and what we're seeing is that we will start seeing some savings coming out on the back-end once we have this done.The price is in line with everyone else's in the market. They are not cheaper nor more expensive than anyone else who was in our RFP.We no longer need ten people sitting and manually testing something. We can just have one person running the entire regression automation testing suite, and this has saved us dollars.The license cost is quite high. This might not be a consideration for a large company, but it will be for a small company. E.g., Tricentis (their competitor) offers certain exclusive use cases where a company can use it in a certain way, so this is another option that companies consider.Automating our manual processes has saved us 70 to 80 percent in time.We saved $1.3 million using Worksoft Certify in 2017.Cost-wise, compared with other tools, it is a great product.

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Ranking
5th
Views
19,559
Comparisons
13,010
Reviews
9
Average Words per Review
417
Avg. Rating
8.0
2nd
Views
13,548
Comparisons
3,762
Reviews
34
Average Words per Review
1,326
Avg. Rating
8.5
Popular Comparisons
Compared 30% of the time.
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SmartBear
Worksoft
Overview

TestComplete is a powerful and robust automated testing tool for mobileweb and desktop  applications. Quickly and easily create accurate and repeatable tests across multiple devices, platforms and environments – regardless of experience level. It supports multiple languages, modern control sets and integrates with open source frameworks and tools like Selenium, SoapUI and Jenkins.

Worksoft is a leading global provider of automation software for high-velocity business process testing and discovery. Enterprises worldwide use Worksoft intelligent automation to innovate faster, lower technology risk, reduce costs, improve quality, and deeply understand their real end-to-end business processes. Global 5000 companies across all industries choose Worksoft for high speed process discovery and functional testing of digital, web, cloud, mobile, big data, and dozens of enterprise applications, including SAP, Oracle, and Salesforce.com.
Offer
Learn more about SmartBear TestComplete
Learn more about Worksoft Certify
Sample Customers
Cisco, J.P. Morgan, Boeing, McAfee, EMC, Intuit, and Thomson Reuters.Kraft, Reliant Energy, Richemont, Applied Materials, Siemens PLM, Mosaic, Dow Corning, ebay, IBM, Accenture, Fortis BC, US Government, Southwest Airlines
Top Industries
REVIEWERS
Computer Software Company28%
Comms Service Provider11%
Financial Services Firm11%
Manufacturing Company11%
VISITORS READING REVIEWS
Computer Software Company38%
Comms Service Provider8%
K 12 Educational Company Or School6%
Media Company6%
REVIEWERS
Manufacturing Company28%
Energy/Utilities Company14%
Consumer Goods Company11%
Healthcare Company8%
VISITORS READING REVIEWS
Computer Software Company43%
Media Company9%
Comms Service Provider8%
Manufacturing Company7%
Company Size
REVIEWERS
Small Business15%
Midsize Enterprise38%
Large Enterprise48%
VISITORS READING REVIEWS
Small Business10%
Midsize Enterprise32%
Large Enterprise58%
REVIEWERS
Small Business6%
Midsize Enterprise6%
Large Enterprise88%
VISITORS READING REVIEWS
Small Business10%
Midsize Enterprise6%
Large Enterprise84%
Find out what your peers are saying about SmartBear TestComplete vs. Worksoft Certify and other solutions. Updated: July 2020.
430,223 professionals have used our research since 2012.

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