Compare Spiceworks vs. Zoho Desk
 Find out what your peers are saying about ServiceNow, Atlassian, Microsoft and others in Help Desk Software. Updated: July 2020. 431,790 professionals have used our research since 2012. |
Quotes From Members
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 Use our free recommendation engine to learn which Help Desk Software solutions are best for your needs. 431,790 professionals have used our research since 2012. | |
Ranking  | |
Views 3,833 Comparisons 2,563 Reviews 5 Average Words per Review 508 Avg. Rating 8.4 | Views 487 Comparisons 428 Reviews 0 Average Words per Review 0 Avg. Rating N/A |
Popular Comparisons | |
 Compared 39% of the time.  Compared 12% of the time.  Compared 9% of the time.  Compared 4% of the time.  Compared 4% of the time. | Compared 54% of the time. Compared 34% of the time.  Compared 12% of the time. |
Learn | |
| Spiceworks | Zoho |
Overview | |
| From network inventory and network monitoring to help desk software, and mobile device management (MDM) to cloud services detection, Spiceworks helps you manage everything about your IT workday from one easy place. | With Zoho Desk, agents become more productive, managers become more impactful, and customers become more empowered. It's customizable, convenient to use, and it doesn't cost you a fortune. Part of Zoho's 30-strong suite of business software, Zoho Desk brings you the power to put customer service at the heart of your company. |
Offer | |
Learn more about Spiceworks | Learn more about Zoho Desk |
Sample Customers | |
| Broward Center for the Performing Arts, Symantec, Webroot, EMC, Pertino | Intel, Sears, Daimler, Essilor, Aon Hewitt, Shop Your Way, CoffeeRocket |
Top Industries | |
Manufacturing Company12% Hospitality Company8% K 12 Educational Company Or School8% Retailer8% Computer Software Company21% Comms Service Provider14% University13% Government8% | No Data Available |
Find out what your peers are saying about ServiceNow, Atlassian, Microsoft and others in Help Desk Software. Updated: July 2020.
431,790 professionals have used our research since 2012.
Spiceworks is ranked 5th in Help Desk Software with 5 reviews while Zoho Desk is ranked 31st in Help Desk Software. Spiceworks is rated 8.4, while Zoho Desk is rated 0. The top reviewer of Spiceworks writes "Has good policy enforcement but the network mapping could be improved". On the other hand, Spiceworks is most compared with Zabbix, SolarWinds NPM, JIRA Service Desk, ServiceNow and ManageEngine ServiceDesk Plus, whereas Zoho Desk is most compared with ManageEngine ServiceDesk Plus, ServiceNow and Zendesk Guide.
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