Compare Spiceworks vs. Zoho Desk

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Spiceworks Logo
3,833 views|2,563 comparisons
Zoho Desk Logo
487 views|428 comparisons
Find out what your peers are saying about ServiceNow, Atlassian, Microsoft and others in Help Desk Software. Updated: July 2020.
431,790 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

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431,790 professionals have used our research since 2012.
Ranking
5th
out of 55 in Help Desk Software
Views
3,833
Comparisons
2,563
Reviews
5
Average Words per Review
508
Avg. Rating
8.4
31st
out of 55 in Help Desk Software
Views
487
Comparisons
428
Reviews
0
Average Words per Review
0
Avg. Rating
N/A
Popular Comparisons
Compared 39% of the time.
Compared 12% of the time.
Compared 9% of the time.
Compared 4% of the time.
Compared 34% of the time.
Compared 12% of the time.
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Spiceworks
Zoho
Overview
From network inventory and network monitoring to help desk software, and mobile device management (MDM) to cloud services detection, Spiceworks helps you manage everything about your IT workday from one easy place.

With Zoho Desk, agents become more productive, managers become more impactful, and customers become more empowered. It's customizable, convenient to use, and it doesn't cost you a fortune. Part of Zoho's 30-strong suite of business software, Zoho Desk brings you the power to put customer service at the heart of your company.

Offer
Learn more about Spiceworks
Learn more about Zoho Desk
Sample Customers
Broward Center for the Performing Arts, Symantec, Webroot, EMC, PertinoIntel, Sears, Daimler, Essilor, Aon Hewitt, Shop Your Way, CoffeeRocket
Top Industries
REVIEWERS
Manufacturing Company12%
Hospitality Company8%
K 12 Educational Company Or School8%
Retailer8%
VISITORS READING REVIEWS
Computer Software Company21%
Comms Service Provider14%
University13%
Government8%
No Data Available
Find out what your peers are saying about ServiceNow, Atlassian, Microsoft and others in Help Desk Software. Updated: July 2020.
431,790 professionals have used our research since 2012.
Spiceworks is ranked 5th in Help Desk Software with 5 reviews while Zoho Desk is ranked 31st in Help Desk Software. Spiceworks is rated 8.4, while Zoho Desk is rated 0. The top reviewer of Spiceworks writes "Has good policy enforcement but the network mapping could be improved". On the other hand, Spiceworks is most compared with Zabbix, SolarWinds NPM, JIRA Service Desk, ServiceNow and ManageEngine ServiceDesk Plus, whereas Zoho Desk is most compared with ManageEngine ServiceDesk Plus, ServiceNow and Zendesk Guide.

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We monitor all Help Desk Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.