Compare Splashtop Remote Support vs. TeamViewer Tensor

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Find out what your peers are saying about TeamViewer, Citrix, Microsoft and others in Remote Access. Updated: October 2020.
442,041 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"The solution is very fast.""The ability to use mobile devices is helpful because we can support our clients from anywhere."

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"This product is very simple to use and you can connect whether you are behind a firewall or not."

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Cons
"The solution should add more options and tools for shortcuts, administration, etc.""The packages that Splashtop has, tend to be a little bit confusing and should be simplified."

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"Having the ability to create subgroups and delegate permissions to the group members would be a helpful addition."

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Pricing and Cost Advice
"The licensing fees are less than $400 per year."

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"The pricing is a little bit on the higher side."

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Questions from the Community
Top Answer: The solution is very fast.
Top Answer: The solution should add more options and tools for shortcuts, administration, etc. The solution should add more server storage or a cloud extension for saving items.
Top Answer: We primarily use the solution to help support external customers.
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Ranking
13th
out of 31 in Remote Access
Views
843
Comparisons
740
Reviews
2
Average Words per Review
581
Avg. Rating
8.0
16th
out of 31 in Remote Access
Views
786
Comparisons
460
Reviews
1
Average Words per Review
314
Avg. Rating
9.0
Popular Comparisons
Compared 14% of the time.
Compared 100% of the time.
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Splashtop
TeamViewer
Overview

Splashtop Remote Support delivers a robust set of features for MSPs, IT service providers and helpdesk professionals for unattended support of Windows and Mac computers at a great price - often 50% less than similar solutions. All packages include unlimited technicians, concurrent sessions and devices to remote from. Get fast remote access, computer and user grouping, user management, logging and secure encryption. Splashtop Remote Support Plus edition adds file transfer, remote print, chat, remote wake, remote reboot, attended support access and priority technical support. Splashtop remote access technology is trusted by more than 20 million users worldwide.

TeamViewer Tensor™ is a cloud-based enterprise connectivity platform enabling large-scale IT management framework deployments quickly and easily. Built upon the world’s largest remote connection infrastructure already covering 200 countries and connecting more than 2 billion devices, TeamViewer Tensor™ scales linearly to the needs of your enterprise, providing the industry’s leading connectivity and real-time support tools in a convenient, ready-to-deploy SaaS environment.

Offer
Learn more about Splashtop Remote Support
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Sample Customers
Toyota, AT&T, Isuzu, GoodwillGE Oil & Gas, Android Police, Smartlaunch
Top Industries
No Data Available
VISITORS READING REVIEWS
Computer Software Company25%
K 12 Educational Company Or School12%
Comms Service Provider8%
Energy/Utilities Company7%
Find out what your peers are saying about TeamViewer, Citrix, Microsoft and others in Remote Access. Updated: October 2020.
442,041 professionals have used our research since 2012.
Splashtop Remote Support is ranked 13th in Remote Access with 2 reviews while TeamViewer Tensor is ranked 16th in Remote Access with 1 review. Splashtop Remote Support is rated 8.0, while TeamViewer Tensor is rated 9.0. The top reviewer of Splashtop Remote Support writes "A feature-rich, cost-effective solution to help assist our clients, even using our mobile devices". On the other hand, the top reviewer of TeamViewer Tensor writes "Easy to configure, connects reliably, and allows us to perform administrative support tasks". Splashtop Remote Support is most compared with Parallels Access, GoToMyPC, Check Point Remote Access VPN, LogMeIn Rescue and Citrix Virtual Apps and Desktops, whereas TeamViewer Tensor is most compared with TeamViewer.

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