We performed a comparison between BlackBerry Enterprise Mobility Suite and VMware Workspace ONE based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, JAMF, VMware and others in Enterprise Mobility Management (EMM).
"It's very informative when there is an error. It allows us to backtrace where the error is and resolve that ourselves. It's a bit of a Swiss Army penknife. We find that it fixes most issues."
"It works well if you have a Microsoft environment."
"I can reach devices or computers over the internet. I don't need to worry about the network connectivity between the offices. I can manage any device. That is the most important part."
"Autopilot is a great feature. Most users are looking for a zero-touch deployment."
"The Asset Management and Auto Pilot are valuable features."
"The ability to wipe data from and reset devices is one of the most important and valuable features. If a device is reported stolen, we can freeze it or wipe the data from it, preventing data leakage."
"The stability of Microsoft Intune is good."
"The solution is easy to use."
"The most important features would be instant messaging and the security that we get from the containerization."
"The most important feature is Blackberry Work, for sure, because that is where you have email."
"There is very high flexibility for different setups of single users, so it can give a single use many different device types with different enrollment types."
"If a device is stolen, you have the power to remove all of the contents remotely. You can do this very quickly."
"We are able to separate personal information and in the event of e breach, we are able to turn off access and/or delete this information."
"The functionality with UEM and BlackBerry Works, the shared calendar, is a massive improvement for us."
"It has a good ease of use, and its intuitive."
"It was an improvement when we got the Tasks and the Notes as well as Connect for Skype For Business."
"A very easy to use solution."
"It has all of the features that we need to use and that we want to use."
"The most valuable feature is the security policies."
"Workspace ONE has something like an orchestrator model that allows me to configure a set of steps to onboard new PCs, laptops, or tablets. So, it makes my work easy."
"The most valuable feature of VMware Workspace ONE is its reliability."
"You can upgrade and migrate the existing group policies that we use for VMware Workspace ONE for the active directory. We can push the policies and group policies. We can migrate it and manage it from VMware Workspace ONE."
"The solution has very good documentation."
"If an outside person tries to track or hack information, it is not possible without us being notified."
"Intune's areas for improvement revolve around security and certificate management."
"There can be some added features, such as an improved dashboard. Any new feature that could be a benefit to our customers would be good."
"I would like to see easier pushdowns. Currently, we have to package our own software and then push it. Intune can make that way easier and integrate applications, such as Zoom and Adobe Acrobat, that are used by a lot of enterprise or corporate organizations."
"There is room for improvement in integration and security as well."
"I would like some integration with the Microsoft reporting platform Power BI."
"I would like the ability to install the agent on devices from suppliers, which would enable us to implement a zero-trust strategy for guest devices."
"While Intune works perfectly well, the only potential downside is that the deployment could be a bit complex for some users."
"I think there should be a better tracking of the cell phones used on the Intune."
"I would like more support for Google Chromebook operating system, so I could manage it."
"The pain points for us would be the activation."
"One fault that BlackBerry has is its salesforce. Their direct salesforce department is changing its salespeople constantly. One client I had, over a period of about three years, went through four salespeople. That continuity is a problem, in terms of dealing with the customers."
"It would be nice if there was an easier way for team members to get onboarded in regards to what they have to do on the device. There are some programs like Apple DEP and Samsung Knox. Unfortunately, with these programs, to get existing users onto them, you have to factory wipe your device. If it did not have the DEP capabilities, it would be nicer if it did not have so many steps to go through. That is our biggest complaint from team members. It has too many steps."
"Second level support needs to have strong knowledge of the product."
"The console needs improvement. It does not provide all the information that we are looking for as far as who has installed a certain product."
"More devices supported like iOS, Android, and API so it can support various platforms to enhance the experience."
"The only thing is that the UEM service is a little slow. We have a product production environment, and a test environment and both of them are a little slow. When you are using the UEM Web interface, it takes time to load."
"Feature-wise, it is fine, but its pricing could be better, given that Microsoft is on a bundling spree. AirWatch would benefit from reducing the license pricing per user per month."
"We'd like the customization to be better."
"I would like to see improvements made to both the support, and the pricing."
"We're unhappy with the quality of support we get for it. We're unhappy with how upgrades occur, so we are migrating away from it. We have an on-premise AirWatch solution and for us to do upgrades we have to call AirWatch to be able to perform the upgrades. They're busy, and scheduling it is not timely enough for us."
"One of the things that I want them to improve on, if possible, is the management of Mac devices, MacBook Pro, for example. They do it, but they have scope for improvement, in my opinion. It's not that it's that bad, it just a small need."
"When we had some issues, the support did not respond quickly, and they did not provide a solution."
"They do have a good integration, but there is a long way to go as far as integration is concerned. They need to integrate with the cloud solutions a little bit more. We are looking for Azure integration."
"I would like to see some integration with native Microsoft products such as Anti-value."
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BlackBerry Enterprise Mobility Suite is ranked 17th in Enterprise Mobility Management (EMM) with 24 reviews while VMware Workspace ONE is ranked 3rd in Enterprise Mobility Management (EMM) with 82 reviews. BlackBerry Enterprise Mobility Suite is rated 7.8, while VMware Workspace ONE is rated 8.2. The top reviewer of BlackBerry Enterprise Mobility Suite writes "Helpful technical support, and performs well, but initial setup could be simplified". On the other hand, the top reviewer of VMware Workspace ONE writes "The solution is stable, scalable, and offers single sign-on". BlackBerry Enterprise Mobility Suite is most compared with SOTI MobiControl, IBM MaaS360 and Ivanti Neurons for MDM, whereas VMware Workspace ONE is most compared with VMware Horizon, Jamf Pro, SOTI MobiControl, ManageEngine Endpoint Central and Google Cloud Identity.
See our list of best Enterprise Mobility Management (EMM) vendors.
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