it_user540252 - PeerSpot reviewer
App Support Sr. Analyst at a financial services firm with 1,001-5,000 employees
Vendor
Provides visual linking of jobs, and shows when there is no link to other jobs.

What is most valuable?

Linking of jobs (visual, which other products don't have): It will give you a whole picture as to how other jobs are linked to each other (or if there's no link to other jobs).

How has it helped my organization?

The product was already in use when I was started working in the company.

What needs improvement?

There was an upgrade to the project, before it was moved to BMC. It could have been better if there was a demo on how / on the changes.

For how long have I used the solution?

I used it for around six months. I was using it around the middle of 2015.

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Control-M
April 2024
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What do I think about the stability of the solution?

There were no stability issues as such. There were only issues in the appearance, after the upgrade.

What do I think about the scalability of the solution?

I did not experience any scalability issues.

How are customer service and support?

I didn't really call for help on the production with the technical support.

Which solution did I use previously and why did I switch?

I've used other products but BMC Control-M is far better than the others.

How was the initial setup?

Other teams are in charge of the installation process.

What other advice do I have?

Nothing to worry, as the product works well.

It is a good product compared to the other products in the market.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
IT Consultant at a tech consulting company with 1,001-5,000 employees
Consultant
Facilitates process automation.

What is most valuable?

Integration with different modules such as:
Web Service -WS
Advanced File Transfer - AFT

How has it helped my organization?

We use the Control-M modules to reduce the development time of the automations, using the modules.

Web Service -WS (We use to integrate with ODI e SOA)

Advansed File Transfer - AFT (We did an integration between several servers with a safe delivery)

What needs improvement?

I would like to see improvement in the integration of modules. As I worked with the modules, I saw the need for better integration several times.

In the case of a Web Service (WS) module, it could have more facilities with the integration of SOA services when an asynchronous service is invoked. When used for this purpose, it generates a number of unnecessary alerts to the operator dashboard.

For how long have I used the solution?

We have been using this solution for five years.

What was my experience with deployment of the solution?

I did not find it.

What do I think about the stability of the solution?

Most stability problems are network connected, i.e., communication goes down with servers where you have a client.

What do I think about the scalability of the solution?

I did not encounter any issues with scalability.

How are customer service and technical support?

Customer Service:

Very good.

Technical Support:

Technical support is very good.

Which solution did I use previously and why did I switch?

I thought of using a different solution, but this solution is as simple as other alternatives.

How was the initial setup?

Yes, I did. We change because of the integration facilities other market tools and to ensure a safe delivery of the company's files.

What about the implementation team?

It was done through a vendor team with the support of the internal team.

What was our ROI?

Confidential.


What's my experience with pricing, setup cost, and licensing?

This is quite specific. It will depend on the number of processes that you need to automate.

Which other solutions did I evaluate?

Yes we evaluated.

CA Workload Automation AE(AutoSys)

IBM Tivoli System Automation

What other advice do I have?

Improve the disclosure of the modules for the clients and show the cases of success.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Control-M
April 2024
Learn what your peers think about Control-M. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
769,065 professionals have used our research since 2012.
PeerSpot user
Technical Consultant at Atgen Software Solutions LLP
Consultant
It provides job management. The GUI is user friendly.

What is most valuable?

This product has an excellent GUI that is user friendly and provides job management.

How has it helped my organization?

The BMC Control-M provides automated management by our various applications teams of PROD environments under one central GUI.

What needs improvement?

This product needs improvisation in regards to agility for job execution function.

For how long have I used the solution?

I have used it for about 12 years.

What was my experience with deployment of the solution?

Need to align with DevOps.

What do I think about the stability of the solution?

I have not encountered any issues with stability.

What do I think about the scalability of the solution?

I have not encountered any issues with scalability.

How is customer service and technical support?

Customer Service:

4/10

Technical Support:

BMC provides good technical support and I would give it an 8 out of 10 rating.

How was the initial setup?

The installation for this product was not so easy. I found it quite complicated.

What about the implementation team?

Implement through vendor team as special skills.

What's my experience with pricing, setup cost, and licensing?

My suggestion would be to select more job-based pricing options as the BMC Control-M solution has less jobs to offer.

Which other solutions did I evaluate?

Before choosing this product, I evaluated a lot of options.

What other advice do I have?

I would recommend to make use of outsourced software solutions such as Atgen for ensuring a stable setup process.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Software Engineer at a computer software company with 10,001+ employees
Real User
A complete package to manage a work environment
Pros and Cons
  • "The most valuable features are the GUI console, stability, and workflow."
  • "I think it's slightly expensive but at the same time it's a good product."

What is most valuable?

The most valuable features are the: 

  • GUI console
  • Stability
  • Workflow

What needs improvement?

I think it's slightly expensive but at the same time, it's a good product. 

For how long have I used the solution?

I have been using Control-M for ten years. 

How are customer service and technical support?

Their technical support is awesome. They're helpful when you're in a complicated situation. 

What other advice do I have?

I would recommend it. Control-M is the complete package to manage a work environment. 

I would rate Control-M an eight out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Operations Manager at a tech services company with 10,001+ employees
Real User
The ability to dynamically predict batch run time is so valuable
Pros and Cons
  • "We can tie together all the workloads across the estate and make the whole process reactive to events."
  • "The ability to dynamically predict batch run time is so valuable."
  • "It is a very strong product, but the reporting could be better."

What is our primary use case?

We implemented Control-M to replace our mainframe only scheduler and the other disparate group of schedulers that we had used in lieu of a cross platform solution. That was nearly five years ago, and it has had a huge impact on the speed in which we can implement new solutions. 

How has it helped my organization?

Cross platform scheduling has transformed how we run our estate workload. It is just so much more efficient now as we can tie together all the workloads across the estate and make the whole process reactive to events. 

What is most valuable?

  • Cross platform scheduling
  • Built-in file transfer
  • Batch impact management
  • Self-service 

They are all such valuable tools. Though, the ability to dynamically predict batch run time is so valuable. 

What needs improvement?

It is a very strong product, but the reporting could be better. I know BMC is working on this feature and hope to see some improvements in future releases.

For how long have I used the solution?

More than five years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user790782 - PeerSpot reviewer
Co-fundador with 1-10 employees
User
Speeds up processes and automated tasks
Pros and Cons
  • "Speeds up processes and automated tasks."
  • "Consider adding a mobile application for remote management."

What is our primary use case?

Main use: Control of batch processing for many subprocesses on the servers in our datacenters for many of our customers.

How has it helped my organization?

Speeds up processes and automated tasks. BMC has taken the control of batch processing very far.

What is most valuable?

Unlike the batch controls of other solutions, BMC includes a graphical user interface (GUI). It is comprehensive and a little daunting, but there are many options you can pick.

What needs improvement?

Consider adding a mobile application for remote management or expand the integration with My IT.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
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Updated: April 2024
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