Fortinet FortiAuthenticator Room for Improvement

Director - Global Solutions & Customer Service at Bits and Byte IT Consulting
They need to have some kind of write-up and solution document that people can access very easily. All of the Cisco documentation is available on their website and in other places. They should make it available to the public. The more people know about this product, the better. That will make it easier for them to position FortiAuthenticator to their customers or use the product in production. Other features that would improve the product are a single sign-on where people can use their Gmail ID to log-in, etc. This feature we wanted and now they are rethinking it. At this stage, I can't give any other suggestions for improvement other than this. A single sign-on is used to create a user ID and password for the user to get onto the network. You can ask them to use their LinkedIn credentials or maybe Gmail, some of the social networking credentials to gain access. This is useful when you are onboarding any guest users for internet access. This is something that is a very good feature which they could have integrated already. View full review »
Solutions Architect at Exclusive GRP
There aren't any major features that I think should be improved. I like this product. As a multifactor authentication, we have the SAML function. If you compare it with RSA or Gemalto, it does a good job. I'm able to perform multifactor authentication in different ways via emails, SMS, it's a great product. For someone concerned with multifactor authentication, I'm satisfied with the product. There aren't any major additional features they could include in the next release but the one thing they used to include was the SMS gateway from the ISP. Fortinet used to sell that but they don't anymore and I think it would be helpful for end-users if they brought it back. I would recommend that. People are asking for it because they don't like having to rent it from their mobile provider. View full review »
Information Technology Manager at a tech services company with 51-200 employees
For us, the solution works quite well. I can't think of an area where improvements are needed. I haven't worked with it too extensively yet, so it's hard to gauge what's lacking. The solution could be more automated. It should be able to let me automate a lot of things so that what normally is done as a matter of manual processes can be handled quicker. Slow integrations can be taken up/out if there was more automation. View full review »
Learn what your peers think about Fortinet FortiAuthenticator. Get advice and tips from experienced pros sharing their opinions. Updated: April 2020.
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Network and Security Manager at a tech services company with 51-200 employees
If you want some other FortiAuthenticator from one site to another site, you should have requirements, but really if you have authentication and directory or another solution, you should change the password of the authenticator between the solution and the directory and other things. So the transfer of data and other information should be simpler. In the future, I think h02.exe is very important to authenticate users internally. To economically move the person from vnom to vnom. Also, the ESO to ensure the authentication of users should be a bit more automated. View full review »
Manager at a financial services firm with 501-1,000 employees
There is nothing that really stands out as something that needs desperately to be added or improved. We are using Fortinet all the time, we know their GUIs, so we can manage well with FortiAuthenticator also. The main problem now is not exactly with the product itself. We are using FortiAnalyzers. But when we use that product with FortiAuthenicators, we can not use SQL language to access data from the FortiAnalyzers database. When we use it with FortiGate, we can query the FortiAnalyzers database, but it is not possible to do it directly with the FortiAuthenicators. This integration should be better. View full review »
Network Security Engineer at a tech services company with 11-50 employees
It does the job I paid for, but the graphical interface could be improved. If we take FortiGate or Fortinet, the graphical user interface is better designed. I think they can work on this. It would be good to remove the FortiAuthenticator or to combine FortiAuthenticator and Fortinet. That would provide a single platform that can manage network access and user management. It doesn't make sense for me to sell FortiAuthenticator to a customer and then sell them Fortinet as well. I think they should just combine them into one solution. View full review »
CEO at Blockness
I've only been using the solution for one month, so I haven't come across any glaring issues so far. The hardware aspect of the solution could be improved. We are not really able to understand the hardware capabilities of the device. View full review »
Senior Security Engineer at a tech services company with 201-500 employees
We have issues with HA (high availability). These should be addressed in future releases. View full review »
Datacenter Engineer at a university with 501-1,000 employees
I don't have any issues with this solution, but it may need a better, more user-friendly interface or better design of the platform. View full review »
Learn what your peers think about Fortinet FortiAuthenticator. Get advice and tips from experienced pros sharing their opinions. Updated: April 2020.
442,764 professionals have used our research since 2012.