FortiAuthenticator Reviews

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RAMACHANDRAR
Real User
Director - Global Solutions & Customer Service at Bits and Byte IT Consulting
Jun 17 2019

What is most valuable?

It is cost-effective. The users can be securely managed by adopting it.

How has it helped my organization?

FortiAuthenticator has helped a lot of our customers in the way that they do the business when they onboard their clients to the data center. It has drastically changed what they used to do earlier… more»

What needs improvement?

They need to have some kind of write-up and solution document that people can access very easily. All of the Cisco documentation is available on their website and in other places. They should make it… more»

What's my experience with pricing, setup cost, and licensing?

You buy the pack for 100 to 200 users. Once it goes over, you have to renew it on a yearly basis. It may be on a term where you license for one business. Officially, the authentication license has a… more»

Which solution did I use previously and why did I switch?

We used a different method as a solution, primarily SafeNet, but there are others. It all depends on a customer-to-customer and case-to-case basis. It depends on the budget and what the customer asks… more»

What other advice do I have?

FortiAuthenticator is a very good solution. It is all jury-based. FortiAuthenticator is very easy for anyone to understand how it works and be able to take action. I would rate FortiAuthenticator with… more»
WahidAlarasi
Reseller
Solutions Architect at Exclusive GRP
Nov 07 2019

What is most valuable?

Usually, I do an integration with the firewall. I would prefer to do it with FortiGate, but sometimes I need to integrate as a radius client and it depends on which firewall. I prefer FortiGate. Sometimes they'll need to add an SMS as the second factor of the two-factor authentication. But usually… more»

What needs improvement?

There aren't any major features that I think should be improved. I like this product. As a multifactor authentication, we have the SAML function. If you compare it with RSA or Gemalto, it does a good job. I'm able to perform multifactor authentication in different ways via emails, SMS, it's a great… more»

What's my experience with pricing, setup cost, and licensing?

I think the setup cost is reasonable, and we don't need to renew the license. Sometimes there are extra costs for the VM. Our main competitors are RSA and Gemalto, and the Fortinet prices are very competitive relative to their prices.

What other advice do I have?

As a distributor of Fortinet, I would suggest people give this product a little bit of focus. I mean we can do well on this product if we concentrate on it. People don't know about the two-factor authentication and that it's easy and straightforward. We also include some features for free but I… more»
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Real User
Network and Security Manager at a tech services company with 51-200 employees
Jul 18 2019

What is most valuable?

The solution is really important to ensure double authentication for the user. For example, if you have an internal messenger and you want to ensure the access externally for users, you can implement the two-factor authentication. Also, for the VPN, you can implement two-factor authentication to avoid any kind of hacks.

What needs improvement?

If you want some other FortiAuthenticator from one site to another site, you should have requirements, but really if you have authentication and directory or another solution, you should change the password of the authenticator between the solution and the directory and other things. So the transfer of data and other information should be simpler. In the future, I think h02.exe is very important… more»

What other advice do I have?

I started working on FortiAuthenticator from last year. I have had a chance to deploy many, many projects on FortiAuthenticator. I deploy 10 next-gen projects on FortiAuthenticator. I deploy many defensive scenarios. Also, I have good experience with large products. You should make sure to implement the requirements via experts like me, so you can implement the product carefully. In that way, you… more»
Real User
Network Security Engineer at a tech services company with 11-50 employees
Nov 14 2019

What needs improvement?

It does the job I paid for, but the graphical interface could be improved. If we take FortiGate or Fortinet, the graphical user interface is better designed. I think they can work on this. It would be good to remove the FortiAuthenticator or to combine FortiAuthenticator and Fortinet. That would provide a single platform that can manage network access and user management. It doesn't make sense for me to sell FortiAuthenticator to a customer and then sell them Fortinet as well. I think they should just combine them into one solution.

What other advice do I have?

I would rate this solution as seven out of ten. I know there are other solutions that have a more modern graphical interface and provide better user management functionality. We need to tell the customer to get two solutions instead of doing the job with just one. I think I could give eight or nine to another solution, but FortiAuthenticator should be a seven.
FrancescoBaraldi
Real User
CEO at Blockness
Oct 07 2019

What is most valuable?

The solution's most valuable aspect is that it easy to install. The user experience is very good.

What needs improvement?

I've only been using the solution for one month, so I haven't come across any glaring issues so far. The hardware aspect of the solution could be improved. We are not really able to understand the hardware capabilities of the device.

What's my experience with pricing, setup cost, and licensing?

The pricing is okay. It could always be less expensive, however.

Which solution did I use previously and why did I switch?

I've previously used WatchGuard. Fortinet is better for what is there, even though their prices are quite similar.

What other advice do I have?

We use the on-premises deployment model. I'd rate the solution eight out of ten. We have to compromise between price and functionality. If we had the money, we'd probably go with Palo Alto. However, it's much more expensive.
Real User
Senior Security Engineer at a tech services company with 201-500 employees
Oct 15 2019

What do you think of FortiAuthenticator?

What is our primary use case?

We primarily use the solution for FortiToken multi-factor authentication and as a VPN for login devices, among other cases.

What is most valuable?

The solution is easy to learn and makes it easy for our users to add FortiToken. It's very easy to integrate if you have other Fortinet devices. 

What needs improvement?

We have issues with HA (high availability). These should be addressed in future releases.

For how long have I used the solution?

I've been using the solution for two years.

What do I think about the stability of the solution?

The solution is very stable. I'd say it's about 97% stable. We haven't experienced any crashes or anything of that nature.

What do I think about the scalability of the solution?

We haven't really tested…
Real User
Datacenter Engineer at a university with 501-1,000 employees
Jul 18 2019

What do you think of FortiAuthenticator?

What is most valuable?

The feature I value the most is the one-time passwords because it helps to authenticate users so you know the timing of their usage.

What needs improvement?

I don't have any issues with this solution, but it may need a better, more user-friendly interface or better design of the platform.

For how long have I used the solution?

I've been using FortiAuthenticator ( /products/fortiauthenticator-reviews ) for three years now.

What do I think about the stability of the solution?

I have found that the solution is very stable. I am officially conducting at FortiGate and I found that it was so easy to conduct my environment and control my environment with this solution. 

What do I think about the scalability of the solution?

We have seven users licensed on…
Eugene Milon
Real User
Network Security Engineer at a tech services company with 51-200 employees
Jul 17 2018

What do you think of FortiAuthenticator?

What is our primary use case?

We implement FortiAuthenticator in situations where there are multiple Active Directory domains. Other use cases include: When we need to use FortiClient to keep track of users as they move around different locations where normal FSSO would have issues When we need to use one FortiToken for multiple Fortigates When we want to use it as a domain controller. The FortiAuthenticator can do many things.

How has it helped my organization?

It keeps track of users and their IPs no matter where they are in the network. When users roam, we don't have to worry about not mapping them to an IP.

What is most valuable?

Valuable features include the robust SSO features, when you have more complicated authentication within an organization. We can mix AD, Radius,…
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FortiAuthenticator Questions

What is FortiAuthenticator?

FortiAuthenticator user identity management appliances strengthen enterprise security by simplifying and centralizing the management and storage of user identity information.

FortiAuthenticator customers

Black Gold Regional Schools, Amadeus Hospitality, Jefferson County, Chunghwa Telecom, City of Boroondara, Dimension Data

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