We performed a comparison between Fortinet FortiAuthenticator and SailPoint IdentityIQ based on real PeerSpot user reviews.
Find out in this report how the two Identity Management (IM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
"The teams we work with at Omada provide great insights and support. Overall, it has been a pleasure working with them. That's the part we value the most."
"The customer success and support teams have been crucial."
"The most relevant feature is Omada's reporting engine. Omada never 'forgets' and archives every process. All steps an admin, user, or manager has executed, are recorded in Omada."
"I appreciate all the support we receive from Omada."
"The most valuable feature in Omada is the governance. We work with other products and other product vendors, but the sweet spot in the market for Omada is where things are heavy on governance."
"For me, the best feature of Omada Identity is its web interface because it's really easy for users to understand."
"The support response time and the freedom from strange bugs and strange things happening in the software are valuable."
"As an administrator, we benefit from a lot of functionality that is available out of the box, but it is also configurable to meet our specific needs."
"The initial setup of Fortinet FortiAuthenticator is easy."
"Enables easy integration, allowing for 2FA with our VPN."
"The most valuable features are the performance and ease of use."
"Fulfilled our requirement at a good price."
"The ease of use is really nice. Using Authenticator, I've been able to actually work better on my authentication due to the fact that I have a single fabric to authenticate control from my firewall and on my access points. Authentication takes place from this area."
"The first valuable feature is being able to see everything on one platform. This includes logs and authentication failure."
"The product is stable and reliable."
"The most valuable features of Fortinet FortiAuthenticator are easy to configure, secure, and the application has good performance."
"The access certification feature is valuable."
"We are happy with the SailPoint IdentityIQ’s stability."
"The most valuable feature for our customers and for us is the identity data warehouse."
"Provisioning in multiple environments."
"This solution has made our team more effective. We need less manual approvals when someone new joins our company. There is less paperwork and fewer support tickets raised for access."
"The solution is one of the main security products you need to control access and have visibility into what's happening in your organization. It helps with managing access to applications, ensuring governance, and obtaining certifications."
"This solution has improved our organization through its ease of application onboarding, approvals, provisioning, and lifecycle UI performance."
"It is simple and easy to implement."
"Omada Identity has two main issues that need to be solved or improved the most. One is its setup or installation process because it's complex and cumbersome. I'm talking about the process for on-premises deployment because I've never tried the cloud version of Omada Identity. Setting up the cloud version should be much easier. The second area for improvement in Omada Identity is that it's piggybacking on Microsoft's complex way of having all kinds of add-ons, extensions, or setups, whether small or large, such as the new SQL Server, and it's cumbersome to make sure that everything works. Omada Identity is a complex solution and could still be improved."
"When you do a recalculation of an identity, it's hard to understand what was incorrect before you started the recalculation, and which values are actually updated... all you see are all the new fields that are provisioned, instead of seeing only the fields that are changed."
"The user interface should have a more flexible design, where you can change it to your requirement."
"We are trying to use Omada's standards and to adapt our processes. But we have had some trouble with the bad documentation. This is something that they could improve on. It has not been possible for us to analyze some of the problems so far, based on the documentation. We always need consultants. The documentation should include some implementation hints and some guidelines for implementing the processes."
"Omada Identity has a steep learning curve."
"The reporting on the warehouse data and the import process both have room for improvement."
"The web GUI can be improved."
"The UI design needs improvement. One or two years ago, Omada changed its user interface to simplify, but the simplification has not really kicked in."
"We have issues with HA (high availability). These should be addressed in future releases."
"Integration with some other enterprise applications could be improved."
"There is a room for improvement. The log is a bit difficult to access, and searching the log codes is also a bit difficult. So it would be much better if, when we open a log, it could provide detailed information about errors, reasons for failure, and such."
"The integration with other products, for example, some SAML authentications, would make it more flexible."
"The user interface and clustering are areas with shortcomings that need improvement."
"Improvements in the product could start from the dashboard, overall customization, and configuration."
"I would like to see some email options for Fortinet FortiAuthenticator."
"The solution could be more automated. It should be able to let me automate a lot of things so that what normally is done as a matter of manual processes can be handled quicker. Slow integrations can be taken up/out if there was more automation."
"There are various functions that don't work in IdentityIQ, including the access request reminder, which doesn't go to the approvals in the proper format, so it's hard for users to read."
"It is not readily available and cannot be downloaded from the net."
"Scalability is hard, especially when you are doing it in real time."
"Compared to at least one other product some of the administrative tasks could be easier or more intuitive."
"The connector for EPIC, ServiceNow, and Duo."
"It tends to be more expensive, but at the end of the day, it works."
"The solution, in general, is quite expensive."
"In the past, we had a lot of problems with SailPoint IdentityIQ, particularly in providing access and provisioning. There were some gaps in the operation of the solution because they were manual rather than automated, and the users and administrators were given access directly via Active Directory, and it wasn't appropriate for us at the time to use. In terms of integration, we could provide a more automated solution after a minimum number of years, but not in the SailPoint IdentityIQ platform, but there were problems in the registration, for example, with putting information inside ADP, but in general, we were able to solve those problems, and after implementing SailPoint IdentityIQ we had increased evaluations."
Fortinet FortiAuthenticator is ranked 7th in Identity Management (IM) with 52 reviews while SailPoint IdentityIQ is ranked 2nd in Identity Management (IM) with 61 reviews. Fortinet FortiAuthenticator is rated 8.0, while SailPoint IdentityIQ is rated 8.2. The top reviewer of Fortinet FortiAuthenticator writes "A reasonably priced solution that can be scaled toward different functionalities and offers flexible SMS messaging". On the other hand, the top reviewer of SailPoint IdentityIQ writes "Flexible, easy to customize, and not too difficult to set up". Fortinet FortiAuthenticator is most compared with Cisco ISE (Identity Services Engine), Fortinet FortiToken, Fortinet FortiNAC, Microsoft Entra ID and DigiCert PKI Platform, whereas SailPoint IdentityIQ is most compared with Saviynt, Microsoft Entra ID, One Identity Manager, ForgeRock and Oracle Identity Governance. See our Fortinet FortiAuthenticator vs. SailPoint IdentityIQ report.
See our list of best Identity Management (IM) vendors.
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