Owner at Omma Consulting
Real User
Top 10
Good features and fair pricing but needs better connectivity with FortiManager and FortiSwitch
Pros and Cons
  • "The solution is very stable."
  • "I didn't like the connectivity with FortiManager and FortiSwitch, which was buggy and annoying and had fewer features."

What is most valuable?

I like the features on offer. For example, SD-WAN. It's one single configuration point for everything, especially when you have a headquarters and branch.

The VPN also is beneficial also.

The correlation with the FortiAnalyzer is very good with FortiManager. 

The solution is very stable.

We find the pricing to be fair. 

What needs improvement?

I didn't like the connectivity with FortiManager and FortiSwitch, which was buggy and annoying and had fewer features. For example, sometimes you could change something in FortiManager, and then you had to upload another version of the configuration. If you changed something on the suite side, you had a problem. The correlation between FortiManager and the Forti suites was not that good.

I'd like more visibility and more troubleshooting features for the whole VPN. I'd like a better quality of service and maybe more features. We always compare features with what other vendors offer to see if there is added value from a certain product. From what I've seen, for example, with SD-WAN that Cisco used to build, which was similar to the VPN for FortiManager, it was quite easy to implement in comparison. 

For how long have I used the solution?

I've used this solution for the last four years.

What do I think about the stability of the solution?

It is a stable product. The performance is good. 

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What do I think about the scalability of the solution?

It's scalable if you have many devices. It makes things easier, especially if you want to have a VPN and stuff like that. When you have lots of devices, it's very helpful as a solution.

Which solution did I use previously and why did I switch?

I work with a variety of Fortinet products, including FortiGate, FortiManager, FortiAnalyzer, and FortiWiFi with access points.

What's my experience with pricing, setup cost, and licensing?

The pricing is quite reasonable.

I can't speak to exact pricing as I don't handle the licensing aspects. In some cases, where customers have two or three devices, it comes for free.

What other advice do I have?

I'm a Fortinet partner. 

I'd rate the solution seven out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Saneesh Pv - PeerSpot reviewer
Network Security Specialist at GBM
Real User
Top 5
User-friendly, straightforward, and works incredibly well
Pros and Cons
  • "FortiManager offers a full zero-touch provisioning feature that allows us to create a template of our devices and onboard them remotely without visiting the site."
  • "The scalability has room for improvement."

What is our primary use case?

Fortinet FortiManager acts as a centralized platform for overseeing our entire Fortinet security infrastructure, which includes FortiGate firewalls, switches, and access points. From a single user interface, we can manage and configure these components to ensure maximum protection of our networks. The TNA concept is where we can have Zero Touch Provisioning.

What is most valuable?

FortiManager offers a full zero-touch provisioning feature that allows us to create a template of our devices and onboard them remotely without visiting the site. This is an excellent benefit of using FortiManager for our Firewall assets.

Fortinet FortiManager is user-friendly.

What needs improvement?

The scalability has room for improvement. The solution is available in both a hardware and a virtual machine model. The VM model is scalable by simply adding additional licenses, but the hardware model has scalability limitations.

For how long have I used the solution?

I have been using the solution for seven years.

What do I think about the stability of the solution?

I give the stability a nine out of ten.

What do I think about the scalability of the solution?

I give the scalability an eight out of ten.

We have over 30 customers using the solution.

How are customer service and support?

The technical support team is good.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is straightforward.

Once we have set up our template, it should take only two to three days to deploy. After that, we can quickly and easily add firewalls without any further automation.

What other advice do I have?

I give the solution an eight out of ten.

I would highly recommend FortiManager; in my experience, it is much simpler than any other central management solution I have seen. FortiManager is user-friendly, straightforward, and works incredibly well. Pushing policies and other tasks is made incredibly easy and uncomplicated.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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April 2024
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Consultant at AMH Consulting Group
Reseller
Top 20
Easy configuration and scalable with an easy setup
Pros and Cons
  • "You can configure it at your ease."
  • "You cannot integrate with other solutions."

What is most valuable?

We use it to manage the FortiGate and install it on several sites. You can see the lock, and if there is a problem inside the network, the FortiGate sends a warning to the Fortinet FortiManager. It allows you to check and know what the problem is. If we use the Fortinet FortiManager to replicate the configuration and want to install ten FortiGate on ten sites, you don't have to set configuration on all ten. You can configure one FortiGate and the Fortinet FortiManager to replicate the configuration on all orders of FortiGate. You can manage the bandwidth and decide to set it. For example, the IT team can use two megabytes, and the commercial team can use one gigabyte. In addition, you can configure it at your ease.

What needs improvement?

You cannot integrate with other solutions, so they should allow integration with Cisco and Juniper. It'd be great if we could log into other provider equipment on Fortinet FortiManager.

For how long have I used the solution?

We have been using this solution for five years. It is deployed on cloud. We are satisfied with Fortinet FortiManager because it's a very interesting solution.

What do I think about the stability of the solution?

It is stable but also depends on the type of internet connection that you have. If your internet connection is stable, the Fortinet FortiManager allows different sites to be easily accessible.

What do I think about the scalability of the solution?

It is a scalable solution. Our customers are big enterprises and corporate clients.

How are customer service and support?

When you have some problem, they are always available to help.

How was the initial setup?

The initial setup is easy compared to Cisco Solutions because you just have to click when configuring. Whereas with Cisco, you have to set CMI commands.

What's my experience with pricing, setup cost, and licensing?

I rate this solution a nine out of ten. I do not have specific details about the licensing costs. Compared to competitors like Panorama, Fortinet FortiManager is cheaper.

What other advice do I have?

Companies are interested in this solution. We help about five clients install the solution on their sites.

Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
Jozef Beliansky - PeerSpot reviewer
Network engineers at a government with 501-1,000 employees
Real User
Top 5Leaderboard
Easy to set up with good central management and helpful support
Pros and Cons
  • "Stability is good within the product."
  • "I prefer configuring rules and the VPN on the standalone device, not on the manager."

What is our primary use case?

We have 20 Forti Firewalls, including FortiManager. 

We use it for firewall management as we have many objects. In FortiManager, we use one type of object and implementation, the different firewalls.

What is most valuable?

The most valuable feature is having one object on all networks, which allows for implementation only once. We can have that object on one firewall or many, and we don't have to do everything one by one.

It's easy to set up the solution. 

Stability is good within the product.

It is scalable. 

Technical support is helpful and knowledgeable. 

The central management is great.

It's very transparent. If I  am troubleshooting for people who have a problem connecting to the network, then I can just open FortiManager and see all of the history of the connection. It makes it easy if I have to adjust a configuration.

What needs improvement?

The rules need to be more flexible. I prefer configuring rules and the VPN on the standalone device, not on the manager.

For how long have I used the solution?

I've used the solution for three years. 

What do I think about the stability of the solution?

It's quite stable. It's reliable, and the performance is good. There are no bugs or glitches. It doesn't crash or freeze. 

What do I think about the scalability of the solution?

We have found the product to be scalable. It's not a problem if you want to expand it. 

For example, if you want to add another 10 or 15 firewalls, will it have any problems

How are customer service and support?

We have technical support in my local language. The person who assists us is senior and he's a master of FortiManager. He knows many options for configurations.

Their technical support is very responsive. They are very knowledgeable.

How would you rate customer service and support?

Positive

How was the initial setup?

It's easy to set up the product. It's an easy deployment. If I have a new box, we just have to create a template, and I add a new FortiGate to FortiManager, and implementation becomes only standard configuration via FortiManager. We do any password policy, proxy pack, and other features we implement, we do so through FortiManager. Other updates, for example, a hostname or object, is from FortiManager. However, if I create any specific rule on a specific VPN, we configure that on the device.

I'd rate the solution four out of five in terms of ease of implementation.

What's my experience with pricing, setup cost, and licensing?

We bought FortiManager as an option as we bought maybe five firewalls plus a license to FortiManager. The implementation site gave me only one price, which included both solutions. It was basically a package. It's moderately priced. I'd rate it a three out of five in terms of affordability.

What other advice do I have?

We had average security knowledge about management, and we started with a demo project. It was from Fortigate Support. They gave me two or three months free to try out FortiManager. I'd advise people to take the time to test it and see how it works. 

I'd rate the solution eight out of ten. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Marnilo Cardenas - PeerSpot reviewer
Network Project Manager at EvaBssi
Real User
Top 10
Easy to set up, quick response to threats, and collaborates well with other Fortinet products
Pros and Cons
  • "The initial setup was straightforward."
  • "Within the management of some features on FortiManager, specifically the management of user objects used for VPN service, FortiManager is quite weak."

What is our primary use case?

Our client was at the start of a network automation journey. They were a multi-brand network environment and they started investing in the FortiManager to support their vision of network and security orchestration.

That was their first step in a series of steps to build up their security capabilities or at least to get better visibility on the security topics within their environment. With a different team, they also deployed the Nessus and Lansweeper in the same environment to do automated vulnerability sweeps. Before I left that customer, there were plans of deploying additional Fortinet products - FortiAnalyzer, for example. I left the customer team in February this year, so I'm not updated anymore on what's happening there. 

What is most valuable?

This was the first time for me to work with the FortiManager or a similar product. It was an interesting learning for me personally, to understand how we could do centralized management of these firewalls. At the same time, while we were deploying the solution, I considered how useful it would be in collaboration with other Fortinet products, for example, the Analyzer, and the FortiSIEM, to really get automated security responses. That's what the vision was.

To have a quicker response to security events, the customer wanted to eventually acquire the capabilities to do automated security responses, just to make it faster to respond to security events. Even without the security orchestration, just the fact that the customer could request the firewall team to configure a job that would roll out a configuration on the firewalls and it could be deployed across all the firewalls through the FortiManager. That was a big improvement compared to deploying the new firewall rule on each firewall sequentially. So being able to roll it out to all the firewalls in the same change, was a big improvement in terms of being able to respond more quickly to any security events.

The initial setup was straightforward. 

What needs improvement?

Within the management of some features on FortiManager, specifically the management of user objects used for VPN service, FortiManager is quite weak. This was the case as of the time when we deployed them, which was one software cycle ago. I don't know whether that deficiency was fixed, however, we found it was easier to make changes to the VPN user objects, and local user objects. It was much easier to make the changes directly on the firewall than with FortiManager because in FortiManager you have to go through different windows, and even the CLI, in order to make the changes to the user database. It's just a matter of improving the UI, being able to manipulate objects that could be manipulated using the firewall GUI for example. It's just about expanding the features of the product so that whatever you can do on the firewall, you can also do it at the same level of convenience on the FortiManager.

For how long have I used the solution?

I used the solution for a while. I used it just last year. The project ended in February this year, so it has been several months now since I last touched FortiManager.

What do I think about the stability of the solution?

The solution was stable. I left that customer last February, so I don't know how it is now. At the point I left, it was stable. 

What do I think about the scalability of the solution?

With regards to scalability, with the on-prem solution, I would say it won't be as scalable as a more virtual solution, either on the cloud or on-prem. With virtualized environments, you can scale easily. With appliances, you do have hard limits in terms of capabilities. Once the number of devices exceeds the limits of the product, then you have no choice but to upgrade to a higher model of FortiManager.

We have two clients who use FortiManager in their environment.

How are customer service and support?

The overall support was okay. We only had issues really when we raised several tickets to help solve the synchronization of the user objects, I felt it took much longer than it should have. It took several weeks before we finally definitively were told it won't work and this is what we need to do. Therefore, it took much longer than I felt it should have taken. For other topics that we raised during the deployment, they were quite helpful, however.

How was the initial setup?

I helped the project team in implementing it. It was the first time that we implemented FortiManager.

The initial setup was straightforward. If you wanted just to do the basic configuration, it's quite straightforward.  

That said, it was straightforward except we had some big issues, and big challenges in our first attempt to put all the devices in the same ADOM as each device had a fair amount of custom firewall rules and custom firewall objects already existing, and each firewall at the branch site was also acting as a local VPN hub. 

We had a lot of local user objects and we discovered quite quickly that when we had a lot of user objects for the same user, but on different firewalls, when we wanted to put them into the same ADOM, it created a huge challenge in synchronizing user objects because these user objects on different firewalls are considered to be different user objects owned by the same physical person. They had the same username and the same authentication credentials, so it created an issue in synchronization.

Eventually, after consulting with Fortinet, we had to redo our design. That was the only hiccup we had in the design during implementation. Had we known about this requirement, had we understood that particular technical constraint earlier, our design from the beginning would have been much different.

The deployment itself took four months. 

We had two technical people who set up the solution, however, neither were full-time. You only really need one full-time person.

What's my experience with pricing, setup cost, and licensing?

The licenses that we purchased as part of the project were for three years. I don't remember the price anymore. I can't recall the monthly license fee. In any case, the licenses were purchased for three-year periods.

What other advice do I have?

I'd rate the product eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Implementer
PeerSpot user
Security Manager at Alternative Solutions
Real User
Top 5
The best stability for application control and inspections
Pros and Cons
  • "The solution has the best stability for application control and inspections."
  • "The fabric for integrations or connections could be improved."

What is our primary use case?

I am a systems integrator and work with customers to integrate the solution. 

What is most valuable?

The solution has the best stability for application control and inspections. 

What needs improvement?

The fabric for integrations or connections could be improved. This would make a big difference for some customers. 

For how long have I used the solution?

I have been using the solution for more than five years. 

What do I think about the scalability of the solution?

The solution is very scalable so I rate scalability a ten out of ten. 

How are customer service and support?

Support has an overall lack of knowledge. We have opened many tickets for support but they don't even answer them. 

What's my experience with pricing, setup cost, and licensing?

Pricing could improve a little bit so I rate it a seven out of ten. 

What other advice do I have?

It is important to select the features you need at the outset. Some customers don't do this correctly so their hardware doesn't perform as well. Take into account the applications you want to run on the solution when selecting features. 

I rate the solution an eight out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Network administrator at PISystems
Real User
Top 10
Has automation capabilities, improves our security operations, and centralizes management
Pros and Cons
  • "The most valuable feature is the centralized management console."
  • "Configuring Fortinet without internet access is challenging."

What is our primary use case?

We use Fortinet FortiManager for centralized management of our Fortinet devices, including switches and firewalls. This single console allows us to manage multiple devices efficiently.

How has it helped my organization?

We can push device configurations and policy management through FortiManager.

It has improved our security operations.

FortiManager has automation capabilities that positively impact our operational efficiency.

What is most valuable?

The most valuable feature is the centralized management console.

What needs improvement?

Configuring Fortinet without internet access is challenging.

For how long have I used the solution?

I am currently in the process of integrating Fortinet FortiManager.

What do I think about the scalability of the solution?

Fortinet FortiManager is scalable but scaling is costly.

How are customer service and support?

I am satisfied with the technical support.

How would you rate customer service and support?

Positive

How was the initial setup?

I can complete the deployment myself.

What's my experience with pricing, setup cost, and licensing?

It can be expensive. Some competing solutions in the market, like Sophos and SonicWALL, offer lower costs of up to 40 percent.

What other advice do I have?

I would rate Fortinet FortiManager 8 out of 10.

I recommend it but be aware that Fortinet firewalls managed by FortiManager may require weekly updates due to known bugs on the Fortinet servers.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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PeerSpot user
Mohammed Semmour - PeerSpot reviewer
Scaling Engineer at Lutessa 2S
Real User
Robust with decent pricing and lots of features
Pros and Cons
  • "The integration is quite good."
  • "There is a degradation of performance if we activate logs on FortiManager."

What is our primary use case?

FortiManager is used just to manage a lot of devices from Fortinet, especially FortiGate. We can push the configuration, we can push the packages, and we can change the configuration from the FortiManager via centralized management.

What is most valuable?

There are a lot of features that are important to us. For example, we like that we can roll back to the previous configuration, or push configuration on devices remotely. We also have the ability to save the configuration on FortiManager. If there is an issue with the devices, we can report the configuration remotely.

It's a very rich, robust product.

The integration is quite good.

Its pricing is decent. 

This solution is easy to set up.

The solution is able to scale quite well. 

What needs improvement?

We are not missing any features at this time. I don't have any expectations about additional features.

The storage could be better for logs. There is a degradation of performance if we activate logs on FortiManager.

For how long have I used the solution?

I've been using the solution for four years. 

What do I think about the stability of the solution?

The solution is stable. We haven't faced any performance issues. There are no bugs or glitches. It doesn't crash or freeze. 

What do I think about the scalability of the solution?

It's scalable. It's easy to expand. 

How was the initial setup?

The solution is very straightforward and simple. It's not overly complex to implement. 

What's my experience with pricing, setup cost, and licensing?

The pricing is reasonable. It varies. Sometimes we need to buy many appliances and sometimes just a few. 

There are some additional costs sometimes from our partner. It depends on the size of the environment of our clients. We can negotiate on and maybe lower the price if a lot of devices are needed. 

What other advice do I have?

We are a VMware vendor. We work with a local partner. We are a kind of integrator.

With respect to the requirements, new users should consider performance and be sure to tune the solution correctly during the configuration and integration. It will ensure it works well once it is up and running.

I'd rate the solution nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
PeerSpot user
Buyer's Guide
Download our free Fortinet FortiManager Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2024
Buyer's Guide
Download our free Fortinet FortiManager Report and get advice and tips from experienced pros sharing their opinions.