Ahmed Dandousha - PeerSpot reviewer
Presales Engineer at a computer software company with 201-500 employees
Real User
Top 10
Lacking performance, and more integrated needed but beneficial device management
Pros and Cons
  • "The most valuable features of Fortinet FortiManager are the overall management it provides and its ease of use."
  • "The solution has to be enhanced to manage new switches."

What is our primary use case?

The solution can be deployed on the cloud or on-premise and it is used for managing network solutions.

What is most valuable?

The most valuable features of Fortinet FortiManager are the overall management it provides and its ease of use.

What needs improvement?

The solution has to be enhanced to manage new switches.

For how long have I used the solution?

I have been using Fortinet FortiManager for approximately two years.

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April 2024
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What do I think about the stability of the solution?

The solution is highly stable and has good performance.

What do I think about the scalability of the solution?

The solution is best suited for SMPs but not enterprises. If the company has many switches and access points and traffics with customization Fortinet FortiManager is not the correct solution.

The scalability of the solution is good. For example, you can use virtual machines and upgrade the license to scale.

How are customer service and support?

I have not used vendor support.

How was the initial setup?

The initial setup of Fortinet FortiManager can be simple. However, if the company has third-party systems from different vendors it can be complicated.

What's my experience with pricing, setup cost, and licensing?

The price of Fortinet FortiManager is inexpensive.

Which other solutions did I evaluate?

Aruba is a better solution because it has more power.

What other advice do I have?

I rate Fortinet FortiManager a five out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Taimoor Khan - PeerSpot reviewer
Network Operations Engineer at Inara Technologies
Reseller
Top 5
User-friendly and very clear with easy to push templates
Pros and Cons
  • "I pushed templates from FortiManager to our site, and they were deployed successfully."
  • "When I started, it was a bit difficult, however, now it's okay. It can be a bit complex for basic users."

What is our primary use case?

FortiManager, we're just managing our FortiGates deployed in our different sites, and we are monitoring our MSSP solution there from the FortiManager. There are different sites and different clients that have their different FortiGates. The FortiManager manages all FortiGates. We push templates. If there are any changes in the FortiGate, we're just not doing that directly to the FortiGate, we are managing it via FortiManager.

What is most valuable?

It was very amazing. The things were very clear. I pushed templates from FortiManager to our site, and they were deployed successfully. It was quite enjoyable.

The templates are great. They are very helpful. You make a template and push it to the FortiGate, and it's been working fine.

It's pretty user-friendly.

Technical support is helpful.

The solution can scale.

It's stable. 

What needs improvement?

I didn't use the alternative FortiManager yet, so I'm happy with the FortiManager right now. If I use some other product, then I should be able to isolate things, and I'd like some sort of isolation feature in the product. There's nothing I can say that's a negative point. 

When I started, it was a bit difficult, however, now it's okay. It can be a bit complex for basic users.

If I'm defining a subnet, I need to define it in two different locations. We have to create the subnet and then name it as well. So there are two different ways to define a single subnet, and it should only be one.

What do I think about the stability of the solution?

The solution is very stable. There are no bugs or glitches. 

What do I think about the scalability of the solution?

The solution is scalable. We have a lot of customers on the product and some are expanding.

How are customer service and support?

Technical support is very helpful and responsive. Every time we open a ticket, they help us and make sure it's resolved. 

Which solution did I use previously and why did I switch?

We did not previously use a different solution. 

How was the initial setup?

I didn't deploy FortiManager. I'm just operating it. When I joined the company, it was already deployed, and we didn't deploy any other FortiManager. I didn't work on implementation. My understanding, however, is that it would not be that difficult. 

What's my experience with pricing, setup cost, and licensing?

Compared to competitors like Cisco, Fortinet is very reasonable. 

Which other solutions did I evaluate?

We didn't research any other solutions. We like and prefer FortiManager.

What other advice do I have?

We are Fortinet partners.

The solution is deployed on-premises in our data center.

I'd rate the solution eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
Fortinet FortiManager
April 2024
Learn what your peers think about Fortinet FortiManager. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
769,236 professionals have used our research since 2012.
Works at a non-profit with 51-200 employees
Real User
Saves time and makes it easy to manage a large number of devices
Pros and Cons
  • "It is easy to manage a huge number of devices with FortiManager."
  • "Its licensing model should be improved."

What is our primary use case?

We are using FortiManager to manage all the equipment. We have a hybrid deployment.

How has it helped my organization?

We are managing a research and education network, and we have about 200 Fortinet FortiGate devices dispatched in the country. We are managing all of them with FortiManager. It has simplified the management and reduced the time to configure the devices.

What is most valuable?

It is easy to manage a large number of devices with FortiManager. 

What needs improvement?

Its licensing model should be improved.

For how long have I used the solution?

We started using it this year.

What do I think about the stability of the solution?

It is a stable solution.

What do I think about the scalability of the solution?

It is scalable.

How are customer service and support?

Their support is very good. I don't have any issues with their technical support. 

How was the initial setup?

It is very easy.

What about the implementation team?

We did it ourselves.

What's my experience with pricing, setup cost, and licensing?

For us, it is a little bit expensive.

What other advice do I have?

I would rate it a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user
Yuvaraj P - PeerSpot reviewer
Network & Security Engineer at Viroka Technology Private Limited
Real User
Top 5Leaderboard
Affordable solution that makes it easier to push policy
Pros and Cons
  • "FortiManager's best feature is the integration of administrator users."
  • "FortiManager could be more user-friendly."

What is our primary use case?

I primarily use FortiManager to manage FortiGate in a single console.

How has it helped my organization?

FortiManager has made it easier to push policy and has saved us money by providing free training.

What is most valuable?

FortiManager's best feature is the integration of administrator users.

What needs improvement?

FortiManager could be more user-friendly.

For how long have I used the solution?

I've been using FortiManager for over three years.

What do I think about the stability of the solution?

I haven't seen any performance or stability issues with FortiManager.

What do I think about the scalability of the solution?

The on-prem version of FortiManager is not very scalable.

How was the initial setup?

The initial setup was complicated.

What's my experience with pricing, setup cost, and licensing?

FortiManager isn't expensive, but its cost is dependent on which services are required. It has no extra or hidden fees.

What other advice do I have?

I would give FortiManager a rating of nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user
ElisoBrito - PeerSpot reviewer
Analista de Suporte at NCT Informática
Real User
Top 5Leaderboard
Good features, excellent reports, and helpful central management capabilities
Pros and Cons
  • "The reports feature is excellent."
  • "If you have more than one FortiMail device, you can't manage it then with FortiManager on FortiGate."

What is our primary use case?

We primarily use the solution for managing FortiGate devices.

What is most valuable?

We like the central management capabilities.

The reports feature is excellent.

What needs improvement?

If you have more than one FortiMail device, you can't manage it then with FortiManager on FortiGate.

It needs more integration with more Fortinet devices. 

For how we use the solution, we do not need any new features. 

For how long have I used the solution?

I've been using the solution for close to ten years. It's been a long time. 

What other advice do I have?

I'm a consultant and I work with Fortinet solutions. 

I'd rate the solution nine out of ten. It's been good overall. We've been pleased with its capabilities. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Technical Network Consultant, Sr Network Engineer at a transportation company with 10,001+ employees
Consultant
Intuitive multi-use solution suitable for large companies with experienced technical staff
Pros and Cons
  • "The SD-WAN deployment environment, and the SD-WAN templates are particularly useful. Managing the solution is very intuitive. The initial setup of the solution was very straightforward."
  • "The interface could be improved. It is split up into different areas, which makes it more difficult to navigate and get the right section of the correct file. The solution is quite expensive, so it would not be suitable for small to medium sized organizations."

What is our primary use case?

We use the solution for SD-WAN customers, deployment, and interface management.

What is most valuable?

The SD-WAN deployment environment, and the SD-WAN templates are particularly useful for us. Also, we have found that managing the solution is very intuitive, which is perfect for us.

What needs improvement?

The interface could be improved. It is split up into different areas, which makes it more difficult to navigate and get the right section of the correct file.

For how long have I used the solution?

We have been using this solution for over two years.

What do I think about the stability of the solution?

We have found the solution to be stable during our time using it.

What do I think about the scalability of the solution?

We have found the solution to be easily scalable.

How are customer service and support?

We have direct support, and sometimes issues aren't resolved as quickly as we would like them to be. However, they are always willing to help, and they will escalate issues if they aren't resolved to our liking.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup of the solution was very straightforward.

What about the implementation team?

The implementation was carried out in-house.

What's my experience with pricing, setup cost, and licensing?

The solution requires you to have a license for every device, as well as for any advanced features being used, which makes it costly for high-volume users. However, for a large-scale environment with a lot of customers we have found it to be a worthwhile investment.

What other advice do I have?

This product requires knowledge of firewalls in order for the initial setup to be straightforward, and to ensure the product is effective once installed. We also found that deployment is easy through this solution. 

The solution requires updates, during which it needs to communicate with the Fortinet Cloud. However, it can do this automatically, if the firewalls are set up correctly.

The solution is quite expensive, so it would not be suitable for small to medium sized organizations.

I would rate this solution as eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Osama Salem - PeerSpot reviewer
Cybersecurity services engineer at Sahara Net
Reseller
Top 20
Is stable and easy to implement, but the user interface needs improvement
Pros and Cons
  • "Centralized configuration is the most helpful feature. I like the ability to create templates and push them to all the devices at the same time. I also like that I can see the the logs with one device to provide zero touch on all other products."
  • "I would like to be able to manage other products such as Endpoint and FortiAnalyzer through FortiManager. That is, the integration with other solutions needs to be improved."

What is our primary use case?

We use FortiManager for centralized management of all Fortinet products. I have done SD-LAN configuration for multiple branches through FortiManager. It was easier for me to do it through this solution and push it to all the the branches.

What is most valuable?

Centralized configuration is the most helpful feature. I like the ability to create templates and push them to all the devices at the same time. I also like that I can see the the logs with one device to provide zero touch on all other products.

What needs improvement?

I would like to be able to manage other products such as Endpoint and FortiAnalyzer through FortiManager. That is, the integration with other solutions needs to be improved.

It would be helpful if we can manage all Fortinet products with a simpler GUI. FortiManager's GUI is complicated in comparison to that of FortiGate.

For how long have I used the solution?

I've been working with Fortinet FortiManager for a year and a half.

What do I think about the stability of the solution?

I would rate FortiManager's stability at nine out of ten.

What do I think about the scalability of the solution?

On a scale from one to ten with one being the worst and ten being the best, FortiManager's scalability would be eight. It is a good solution for medium and enterprise companies.

How are customer service and support?

FortiManager's technical support is great, and I'd give them a ten out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

FortiManager's initial setup is a simple process.

What's my experience with pricing, setup cost, and licensing?

On a scale from one to ten with one being the highest price and ten being the lowest price, I would rate FortiManager's price at three.

Which other solutions did I evaluate?

We compared FortiManager with Palo Alto Panorama. The user interface for Panorama is more user-friendly than that of FortiManager. Using certain commands and troubleshooting are also easier with Panorama.

What other advice do I have?

Overall, I would give FortiManager a rating of seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
PeerSpot user
Regional Head at MASS INFONET (P) LTD.
Real User
Good centralized management that's stable and easy to scale
Pros and Cons
  • "The solution is very stable."
  • "The GUI could be updated. It's not as good as it could be and is something the solution should improve in an upcoming release."

What is our primary use case?

FortiManager
Automation-Driven Centralized Management
Manage all your Fortinet devices in a singleconsole
central management system.
FortiManager provides full visibility of your
network, offering streamlined provisioning and
innovative automation tools.
Integrated with Fortinet’s Security Fabric, the
security architecture and FortiManager’s
Automation Driven Network Operations
capabilities provide a foundation to secure and
optimize network security, such as
provisioning and monitoring SD-WAN.

FortiManager VM-S
The new FortiManager Subscription license model consolidates the VM product SKU and the FortiCare Support SKU into one single SKU,
to simplify the product purchase, upgrade and renewal.
The FortiManager S-Series SKUs come in stackable subscriptions to manager 10, 100 and 1000 devices/vdoms, so that multiple units of
this SKU can be purchased at a time to increase the number of devices/vdoms as needed. This SKU can also be purchased together with
other FMG VM-S SKUs to expand the total number of devices/vdoms.

FortiManager VM
Fortinet offers the FortiManager VM in a stackable license model. This software-based version of the FortiManager hardware appliance
allows you to expand your virtual solution as your environment expands and is designed to run on many virtualization platforms. The
FortiManager virtual appliance family minimizes the effort required to monitor and maintain your network and offers all the features of the
FortiManager hardware appliance.

How has it helped my organization?

Key Features

Single console management

§ Manage all Fortinet products, including firewalls,

FortiAnalyzers, switches, wireless infrastructure and Endpoints

Security automation

§ Reduces complexity and costs by leveraging automated REST

API, scripts, connectors, and automation stitches

Centralized policy and device management

§ Centrally manage up to 100,000+ devices and policies such as

firewalls, switches, and access points

Zero-touch provisioning

§ Automate workflows and configurations for Fortinet firewalls,

switches and wireless infrastructure

Secure SD-WAN provisioning and monitoring

§ Provision and monitor Secure SD-WAN from one console

across your network, branch offices or campuses

Multi-tenancy and administrative domains (ADOMs)

§ Separate customer data and manage domains leveraging

ADOMs to be compliant and operationally effective

Enterprise-grade high availability and integration

§ Automated backups to up to 5 nodes (1 Primary, and 4

secondary) with streamlined software and security updates for

all managed devices

What is most valuable?

Feature Highlights

Single Pane Automation and Orchestration

FortiManager provides insight into network traffic and threats through a single-pane-of-glass and offers enterprise-class features and

sophisticated security management for unified, end-to-end protection to contain advanced threats. FortiManager also delivers the industry’s

best scalability to manage up to 100,000 Fortinet devices. FortiManager, coupled with the FortiAnalyzer family of centralized logging and

reporting appliances, provides a comprehensive and powerful centralized management solution for your organization.

Central Management of Network Infrastructure
Centrally manage FortiGate, FortiSwitch, FortiExtender & FortiAP.
The VPN manager simplifies the deployment and enables centrallyprovisioned
VPN community and connection monitoring. FortiAP
Manager allows configuring, deploying and monitoring FortiAPs
from a single console.

Configuration and Settings Management
Collectively configure the device settings - using the provisioning
templates and advance CLI templates improves management of a
large number of devices. Automatic device configuration backup
with revision control and change audit make it easier for daily
administrative tasks. Use Management extensions to add SD-WAN
Orchestrator, Wireless Manager and other modules.

API for Automation and Orchestration
RESTful API allows MSSPs/large enterprises to create customized,
branded web portals for policy and object administration. Automate
common tasks such as provisioning FortiGates and configuring
existing devices. Join Fortinet Developer Network (FNDN) to
access exclusive articles, how-to content for automation and
customization, community-built tools, scripts and sample code.

Management Extensions
FortiManager’s management extensions allow rapid expansion of
Single Pane to manage more Security Fabric products. The built-in
engine runs containerized extensions to support trusted containers,
which are pulled from the FortiGuard. FortiManager is notified when
new containers are made available and users can easily choose to
opt in our out of each of the management extensions. It includes
modules like SD-WAN Orchestrator, Wireless Manager and more.

Security Policy Management
Per Policy Lock has been added to 6.4, which allows admins to
control the policy change by implicitly lock a policy rule when he/
she does the change to the policy. Group commonly used security
policies in a policy block and insert as needed in different Policy
Packages. Global policy feature that allows companies such as:
Telecom, MSSP and SAAS providers to apply a header/footer
policy at the ADOM level to all policy packages or select packages.

SD-WAN Orchestration & Analytics
Powerful SD-WAN management capabilities using intuitive
workflow and simplified provisioning at scale. Enhanced SD-WAN
analytics to monitor application performance and bandwidth
utilization per WAN link. Leverage application centric SD-WAN
business policies to fine-tune traffic steering decisions based on
performance SLA targets for each WAN provider. Provide flexible
deployment options for SD-WAN orchestrator, an add-on to

Multi-Tenancy & Role Based Administration
FortiManager equips admins with granular device and role based
administration for deploying zero-trust, multi-tenancy architecture
to large enterprises, with a hierarchical objects database to
facilitate re-use of common configurations and serve multiple
customers. ADOMs are used to manage independent security
environments, each with its own security policies and configuration
database, and the intuitive GUI makes it easy to view, create, clone
and manage ADOMs. The zero-touch deployment uses templates
to provision devices for quick mass deployment, and also supports
firmware version enforcement. Define global objects such as
Firewall Objects, Policies and Security Profiles to share across
multiple ADOMs. Granular permissions allow assigning ADOMs,
devices and policies to users based on role and responsibilities.
FortiManager’s new IPS admin is a restricted user role for
performing only IPS related object configuration and install.


What needs improvement?

The solution is very good; I'm not sure if I can think of any features that are lacking.

The GUI could be updated. It's not as good as it could be and is something the solution should improve in an upcoming release.

It would be nice if there could be more reporting included in the solution so that we could get more details about an individual user's profile.

For how long have I used the solution?

I've been working with the solution for about six years now.

What do I think about the stability of the solution?

In terms of stability, the solution is very good. We haven't faced any bugs or glitches. It's quite reliable.

What do I think about the scalability of the solution?

The licensing is very easy, which makes it quite scalable. A company shouldn't have any trouble expanding the solution. If they have, for example, 50 devices and suddenly need 100, they just need to scale up.

Whether the solution is used regularly depends on the organization. 

How are customer service and technical support?

We've been in touch with technical support on the past. In India, they're quite good. We've found them to be very helpful and have been satisfied with their level of support.

How was the initial setup?

The solution is easy to set up. Users shouldn't have any problems doing so.

What other advice do I have?

FortiManager is for the syncing of devices. Therefore, when companies are using multiple devices from Fortinet, such as FortiGate, FortiSwitches, FortiAP, etc., then it's required to have FortiManager. That way, companies can manage central lines in all of the devices via a single person. It's a very useful application.

I'd rate the solution ten out of ten. It's got all of the features we need to manage our FortiGate products and doesn't seem to be lacking anything. It does exactly what we need it to do and we find it quite easy to use.

We're a Fortinet distributor. My clients are the ones that actually use the product. Most of our clients are SMEs or large businesses. This solution, however, is more suited to large and medium-sized businesses.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Fortinet MSSP Partner
PeerSpot user
Buyer's Guide
Download our free Fortinet FortiManager Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2024
Buyer's Guide
Download our free Fortinet FortiManager Report and get advice and tips from experienced pros sharing their opinions.