Anton Nenov - PeerSpot reviewer
Credit Risk Manager at ITF Group JSC
Real User
Top 5Leaderboard
Works efficiently to analyze data without coding, but its workflow access process could be user-friendly
Pros and Cons
  • "Compared to other tools, the product works much easier to analyze data without coding."
  • "The platform's cloud version needs improvements."

What is our primary use case?

We use IBM SPSS Modeler for data analysis, prediction, segmentation, etc. We use it as a data management tool.

What is most valuable?

Compared to other tools, the product works much easier to analyze data without coding.

What needs improvement?

The platform's cloud version needs improvements. The process to access workflow could be user-friendly. It could be easier to log in and manage security levels. Additionally, it needs to be more popularized and introduce customization options for small companies along with enterprises.

For how long have I used the solution?

We have been using IBM SPSS Modeler for ten years.

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What do I think about the stability of the solution?

The platform is stable. I rate its stability a seven out of ten.

What do I think about the scalability of the solution?

The product's scalability could be better. I rate its scalability a five out of ten.

How are customer service and support?

The technical support services could be better.

How was the initial setup?

The setup process isn't easy and time-consuming to deploy in case of improving an already existing infrastructure.

What was our ROI?

The product generates a return on investment.

What's my experience with pricing, setup cost, and licensing?

It is an expensive product.

What other advice do I have?

The product is challenging to use. I rate it a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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it_user840873 - PeerSpot reviewer
Analyst at American Airlines
Real User
Streamlines projecting models and forecasting, gives us new, faster learning capabilities

What is our primary use case?

We just started using it for analytical performance. We're still in the testing phases of building a couple of different projects, proofs of concept.

So far, it's good. We're probably going to do a comparison with Watson, to test two different products, to see which one gives a better response.

Right now, I think we have about five or six different machine learning proofs of concept, using real-time data. We're running them on Bluemix, IBM Cloud.

What is most valuable?

Projecting models, forecasting. Being able to incorporate things that we could only imagine, and coming into new, faster learning capabilities from it.

I don't know if we're using visual modeling. We have developers on that.

We use it for governance and security issues because we work with the airline industry; we have to make sure with the PII information, to protect and to manipulate the data if the user does decide that they want to be excluded from it. This solution helped us with their personal information, that they want to be excluded, in identifying a couple of the criteria within the system.

What needs improvement?

We're still learning, the beginning of the application. We haven't played with all the features to be able to say.

For how long have I used the solution?

Trial/evaluations only.

What do I think about the stability of the solution?

So far so good. We're still learning a lot of the capabilities.

What do I think about the scalability of the solution?

I do not know, that's more on the developer side.

Which solution did I use previously and why did I switch?

We use multiple vendors, so we were trying to see which one would give us the most benefit.

In selecting a vendor we want to see the capability and the flexibility to display the data that we want, and also being able to manipulate the data in real-time.

Which other solutions did I evaluate?

For the different teams, people used Tableau, SAS, different applications that are out there. We wanted one that would not just give us the data, but forecast the data and predict the data.

What other advice do I have?

Give it a try, start with a proof of concept, and see where it leads.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Application Architect at a government with 10,001+ employees
Real User
An efficient solution with great data aggregation
Pros and Cons
  • "Very good data aggregation."
  • "Requires more development."

What is our primary use case?

We use this solution to generate and deal with data. We have feeders which have the methodologies and the data gives us leverage to deal with that and provide the graphic. 

I'm an application architect and we are customers of IBM.

What is most valuable?

It's a very good and reasonably priced solution. As a data analyst, the data aggregation is very good. It's a very quick method to merge the data. If you can use the data site, they offer you about 20 different analytic modes. It's simple and precise and it accelerates the data. 

What needs improvement?

This is an expensive predicament software solution. Currently, the terminals offer the tools for the data analytics, but it needs development. There's a limit to the license. For the data analytics, it's very similar to Tableau. The solution has lots of branches, departments and the teams - that makes it quite a complex solution. We don't always use or need the major developmental version. We care about the KPI. We only care about the KPI reporting so it would be helpful if things were simplified. 

For how long have I used the solution?

I've been using this solution for a year. 

What do I think about the stability of the solution?

This is a stable solution. 

What do I think about the scalability of the solution?

The scalability has been pretty good so far. 

How are customer service and technical support?

I think the technical support is very good. I deal with both the technical side and the commercial data warehouse and have had no problems with technical support. 

What's my experience with pricing, setup cost, and licensing?

I believe the licensing costs are $5,000 per year. 

Which other solutions did I evaluate?

Some of the team might prefer Tableau as it's a newer solution, but this one works for us. 

What other advice do I have?

It's a very good product. We haven't used the full extent of its power because our team only use the basic part of the Modeler which deals with the migration of data. 

I would rate this solution an eight out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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it_user840852 - PeerSpot reviewer
Director of Engineering at a logistics company with 1,001-5,000 employees
Real User
We are creating models and putting them into production faster than we would if we had gone with a strictly code-based solution
Pros and Cons
  • "It scales. I have not run into any challenges where it will not perform.​"
  • "​It works fine. I have not had any stability issues; it is always up.​"
  • "We are creating models and putting them into production much faster than we would if we had just gone with a strict, code-based solution, like R or Python."
  • "​I would like better integration into the Weather Company solution. I have raised a couple of concerns about this integration and having more time series capabilities.​"

What is our primary use case?

Creating analytical models that we put into production: Everything ranging from pricing to just-in-time inventory management.

We have had multiple models go into production. We are at around roughly 10 models right now. We were able to quickly transform and move existing models into the SPSS environment, so we saw increases in accuracy resulting from this. Therefore, we are running faster and more accurately.

This is batch. We are using models for safety and to predict what drivers are likely to leave (i.e., just-in-time inventory management), so grows it across the enterprise.

We're using a public Azure cloud. We are not deploying apps, but we are doing the analytics. We are pulling the data in with it, then we are writing the tables.

It has performed as it should. I have not had any issues.

How has it helped my organization?

We are creating models and putting them into production much faster than we would if we had gone with a strictly, code-based solution, like R or Python. In the time it takes to write the code to build one model, I am building three models inside SPSS.

What is most valuable?

  • The ability to quickly prototype. 
  • The integration into all the existing environments. 
  • The ability to not have to manage a lot of code.

What needs improvement?

I would like better integration into the Weather Company solution. I have raised a couple of concerns about this integration and having more time series capabilities.

What do I think about the stability of the solution?

It works fine. I have not had any stability issues; it is always up.

What do I think about the scalability of the solution?

It scales. I have not run into any challenges where it will not perform.

How are customer service and technical support?

Technical support is great - 90% of the time.

Which solution did I use previously and why did I switch?

The organization did not have a solution before this one. I was familiar with SPSS having worked there. I knew its capabilities and got them involved on the front-end.

How was the initial setup?

The initial setup was straightforward. Though, I had done it before.

What was our ROI?

I have never done studies on the time savings. Based off the ability to build codes quicker, then put them into production because we have collaboration employment services which is another analytic solution from IBM, so we are able to productionalize the models and manage the models from this environment. Altogether, this saves us a lot of time versus if we want a programmatic solution and had to have developers write C# and Java around it. Overall, it is a huge increase to time savings.

Which other solutions did I evaluate?

I looked at Microsoft and Alpine Data. I also considered SaaS.

I chose IBM SPSS because of their experience with the solution, what they brought to bear, and their relationships.

  1. They are established. 
  2. Having worked there, I knew the tool, I had used it in prior roles. 
  3. The cost models: I prefer to own a solution versus leasing, much like a SaaS solution. This was one of the things that stood out. 
  4. I know the product managers for SPSS and where they were heading from a roadmap solution, and it is very much aligned with what I was trying to do. 

It was this altogether, as well as the price.

What other advice do I have?

Take your time and do some PoCs with this solution and other solutions. At the end of the day, you will be highly impressed with SPSS capabilities and the capability to get models into production. You should take a hard look at SPSS.

Most important criteria when selecting a vendor: 

  • The vendor's willingness to invest in the relationship
  • Vendor's experience
  • Product's stability
  • Bringing the enterprise solution to bear.

There are a lot of vendors out there that have been around for three or four years, what I would consider startups. Then you have enterprise solutions, which have been around for 20 or 30 years.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user766605 - PeerSpot reviewer
Clinical Assistant Professor at a university
Real User
I really like the functionality that includes R and Python nodes
Pros and Cons
  • "It is just a lot faster. So you do not have to write a bunch of code, you can throw that stuff on there pretty quickly and do prototyping quickly."
  • "When I used it in the office, back in the day, we did have some stability issues. Sometimes it just randomly crashed and we couldn't get good feedback. But when I use it for my own stuff now I don't have any problems."

What is our primary use case?

I use it for quick prototyping. I get my students to use it every now and then but we don't actually use it in a class, or there would be more users.

The performance is fantastic. Version 15 used to have some bugs but the newest version, version 18, is a lot better. I really like the functionality that includes R and Python nodes. SPSS should have added that years ago.

What is most valuable?

What I like is that when you are trying to use a particular algorithm, it actually has the algorithm name. For example, there is actually a node for a C5 decision tree,  whereas with other software you get a generic decision tree and you don't know if you are doing C5 or some other kind of decision tree. I do like that, how the nodes are actually named what the algorithm is.

How has it helped my organization?

It is just a lot faster. So you do not have to write a bunch of code, you can throw that stuff on there pretty quickly and do prototyping quickly.

What needs improvement?

I am really happy with it right now, which is why I still use it. I think it is just fine the way that it is, but again, I'm not really using it to deploy real solutions. It is just for prototyping and academic kind of stuff.

What do I think about the stability of the solution?

When I used it in the office, back in the day, we did have some stability issues. Sometimes it just randomly crashed and we couldn't get good feedback. But when I use it for my own stuff now I don't have any problems.

What do I think about the scalability of the solution?

It's the same situation as the stability.

How is customer service and technical support?

I do not have issues now but I used to use technical support when I worked at an office. They would always tell us, "We're looking into it," but we never really got any good feedback. But they did the best they could. It's software, it has bugs sometimes.

How was the initial setup?

I was not involved in the initial setup but the upgrades are straightforward. They do not give me any problems.

What other advice do I have?

I would definitely recommend that other people try it. I still use it because when I got the latest version it had all those things that I wish I would've had when I was working at the office.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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AltanAtabarut - PeerSpot reviewer
Solution Consulting, Growth, Analytics at Akinon
Real User
Top 5Leaderboard
Automated modelling, classification, or clustering are very useful. Customer support is hard to contact.
Pros and Cons
  • "Automated modelling, classification, or clustering are very useful."
  • "A lot of jobs that are stuck in Excel due to the huge numbers of rows are tackled pretty quickly."
  • "Customer support is hard to contact."
  • "It is not integrated with Qlik, Tableau, and Power BI."
  • "Expensive to deploy solutions. You need to buy an extra deployment unit."

What is our primary use case?

Primary use case is feature engineering on a pre-prepared data set and mostly doing predictive modeling. Used on desktop. If it comes to ETL and data prep the tool is a waste of time...

How has it helped my organization?

  • Pretty much the automated modeling process helps us to get going so quickly.
  • A lot of jobs that are stuck in Excel due to the huge numbers of rows are tackled pretty quickly.

What is most valuable?

  • Automated data cleansing, transformations and imputation of missing data.
  • Some basic form of feature engineering for classification models, automated binning, etc. This really quickens the model development process.
  • Automated modelling, classification, or clustering are very useful as well.

What needs improvement?

  • Formula writing is not straightforward for an Excel user. Totally new set of functions, and it takes time to learn and teach.
  • Automating procedures: Writing macros is not easy and difficult to learn.
  • It is not integrated with Qlik, Tableau, and Power BI. Unfortunately…
  • Expensive to deploy solutions. You need to buy an extra deployment unit.

For how long have I used the solution?

Three to five years.

What do I think about the stability of the solution?

With some specific encoding, it simply does not work. I installed the English version on a Turkish Windows locale and SPSS Modeler literally halted. No fixes. You have to change locale and install from scratch.

What do I think about the scalability of the solution?

The server is not cheap and not scalable enough.

How are customer service and technical support?

Hard to contact and get any benefit.

Which solution did I use previously and why did I switch?

I used SAS Enterprise Guide and Enterprise Miner. Compared to those, SPSS Modeler is easier to learn and utilize. 

when compared to Alteryx, Alteryx is a much more userfriendly tool to use. I switched to Alteryx because it can do ETL on big data, has extensive abilities in spatial analytics.

How was the initial setup?

Setup is a little problematic for desktop. A nightmare for server.

What about the implementation team?

Used a vendor team, and it sucked. Nobody on IBM side really cared. It is a big company "Big Blue", and you are always a miniature customer.

What was our ROI?

It got us a good amount of money with quick and efficient modeling.

It earns its money before the year-end.

What's my experience with pricing, setup cost, and licensing?

When you are close to end of quarter, IBM and its partners can get you 60% to 70% discounts, so literally wait for the last day of the quarter for the best prices if you don't want to get robbed by IBM. 

we switched to Alteryx because price performance advantages and great community and support.

Which other solutions did I evaluate?

I checked out RapidMiner, which is a good alternative. However, SPSS Modeler is more capable and automated. 

What other advice do I have?

Do not dive into the server directly. It is very hefty for just doing calculations that can already be done by SQL Server R or Oracle or teradata at hand... Maximize the utilization of the desktop tool first.

It is not a BI tool. It is pure analytics. It does not do reporting as well. And you unfortunately cannot publish your results to Qlik, Tableau, or Power BI.

this was another reason we switched to Alteryx.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user840903 - PeerSpot reviewer
Enterprise analytics manager at a healthcare company with 10,001+ employees
Real User
The visual modeling capability is one of its attractive features
Pros and Cons
  • "It is very scalable for non-technical people."
  • "The visual modeling capability is one of its attractive features."
  • "Our go live process has been slightly enhanced compared to the previous programmatic process. There is now a faster time to production from the business end."
  • "The challenge for the very technical data scientists: It is constraining for them.​"
  • "C&DS will not meet our scalability needs."
  • "I would not rate the technical support very well. The technicians have accents. When you do find someone, it is very hard to get somebody able to answer the technical questions."
  • "The biggest issue with the visual modeling capability is that we can't extract the SQL code under the hood."

What is our primary use case?

Our primary use case is analytics. 

We are putting less than 10 machine learning models into production, and do not currently run our models on a cloud environment.

How has it helped my organization?

It minimizes coding.

Our go live process has been slightly enhanced compared to the previous programmatic process. There is now a faster time to production from the business end. We have C&DS, so we are able to drop the model streams in C&DS, then deploy it through there. 

What is most valuable?

The visual modeling capability is one of its attractive features.

What needs improvement?

The biggest issue with the visual modeling capability is that we can't extract the SQL code under the hood. We have a lot of non-technical analysts that develop streams, then when we want to translate it to native SQL, we can't extract it without opening up each node.

We would like to see better visualizations and easier integration with Cognos Analytics for reporting. 

For how long have I used the solution?

Three to five years.

What do I think about the stability of the solution?

It is not consistently stable. I hope they plan on improving it. C&DS is not stable at all.

What do I think about the scalability of the solution?

SPSS Modeler should meet our needs going forward. It is very scalable for non-technical people. The challenge for the very technical data scientists: It is constraining for them.

C&DS will not meet our scalability needs.

How is customer service and technical support?

I would not rate the technical support very well. The technicians have accents. When you do find someone, it is very hard to get somebody able to answer the technical questions. 

How was the initial setup?

It is very easy to set up. Once we deployed it and got the license code registered, it was fine. 

Which other solutions did I evaluate?

We looked into SnapLogic, SaaS, and open source. We chose SPSS Modeler because of the drag and drop capabilities and most of our business analysts are non-technical, so this was attractive to them. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user841950 - PeerSpot reviewer
Vp, Data And Analytics at a financial services firm with 1,001-5,000 employees
Real User
Saves us notable time in our go-live process
Pros and Cons
  • "We use analytics with the visual modeling capability to leverage productivity improvements."
  • "It’s definitely scalable, it’s all on the same platform, it’s well integrated. I think the integration is important in terms of scalablility because essentially, having the entire suite helps a lot to scale it"

    What is our primary use case?

    We use it for data modeling like arithmetic modeling, bank modeling. We have different models such as loan models. We use three products, SAS, R, and SPSS Modeler to do predictive modeling. We are a big IBM shop.

    I'm not sure how many machine-learning models we are putting into production. I'm new, I've been at the company for five months, but I would say this year there should be at least five or six models. We do a PoC on modeling and, based on what fits better, that's what we go with. So the bottom line is that a handful of models will go live but we'll be trying 10 to 15 models to do the predictions and see what best suits the company.

    This is batch. We do monthly modeling, we do weekly modeling. It's not daily. We run weekly model reports too. We also change the parameters that we enter based on the industry, as things change.

    We don't have cloud, it's all on-prem.

    How has it helped my organization?

    Our go-live process has changed compared to the previously programmatic code based process. It’s not just the time to go-live but it’s also the process itself; the improvement in terms of performance, and maintenance is also important. I would say it has saved us a lot of time, about 20 or 30% of our time. I don’t have the numbers in front of me but I think something along those lines.

    What is most valuable?

    We are big-time into data analytics. AI is another area which we want to start looking at. Digital banking is important. We are looking more into digital banking and we are trying to put some features in there. I think the trend is more on that area of data analytics, digital.

    I can't comment on our use of SPSS Modeler for governance and security issues.

    We use analytics with the visual modeling capability to leverage productivity improvements.

    What needs improvement?

    New features are always welcome, but I’m not the core person. A separate team can comment on this, but not me.

    What do I think about the stability of the solution?

    There are issues, we try to mitigate them. There are always issues. We’re trying to be stable but there are a few areas...

    What do I think about the scalability of the solution?

    It’s definitely scalable, it’s all on the same platform, it’s well integrated. I think the integration is important in terms of scalablility because essentially, having the entire suite helps a lot to scale it, market it. Even in terms of processing, it’s easier.

    How are customer service and technical support?

    I personally have not had experience with IBM technical support, but the group has worked with them. I haven't heard anything from them, so I think it's okay.

    Which solution did I use previously and why did I switch?

    We already had SAS, we had R. It’s all legacy and it’s all homegrown. But we had an IBM shop also.

    What other advice do I have?

    I would say, look through every product in the market, like we do, and try to pick what works best.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
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