Kofax RPA Primary Use Case

reviewer1166328
CEO at a comms service provider with 11-50 employees
I'm the company CEO and chief engineer. We partner with RPA, selling the product, marketing and implementing it. We have several customers who use RPA for different applications. Some use it for financial needs. Another uses RPA to obtain information from employees who deal with external customers. They insert relevant data and the accounts department is then able to invoice the customer. Prior to this, it was all done manually. RPA has provided us with a tool for mobile phones that allows data input to be sent directly to the head office. RPA takes care of the process, it's all automated. Another case is where information is being directly input to the ERP system from a PDF. A robot takes care of that and everything is transmitted automatically to the ERP system. Logistics companies are one of the main target groups for us and in this case, it's really about customs procedures. Imported goods require reports and it used to be done manually, particularly important when there were questions from customs officials. Robots are now being used to handle the data from the source companies and also from customs. There are many different applications where our customers are using RPA. Our biggest customer would have around 100, 150 end-users or customers using the product but in some cases, it's only five to 10 people using the robots. It's difficult to say how many users there are because a lot of the work used to be done manually and now, over time, that work is being taken over by robots. View full review »
KofaxRPA677
Sharepoint 2010 Specialist at a transportation company with 10,001+ employees
Our primary use case for Kofax RPA is to automate our aviation business processes. View full review »
Cheryl Young
Information Governance Project Manager with 11-50 employees
Transparent, one-click end-user compliance with email retention management at the conversation thread level in Exchange and Office 365. View full review »
Find out what your peers are saying about Kofax, UiPath, Blue Prism and others in Robotic Process Automation (RPA). Updated: November 2019.
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