Micro Focus ALM Quality Center Room for Improvement

Don Ingerson
QA Automation Engineer at a consultancy with 1,001-5,000 employees
When a particular version of Quality Center has reached end of life, the customer is forced to upgrade to the newer version to be eligible to get technical support. The upgrade process can be time intensive and requires a lot of planning. Quality Center seems to originally designed for a Waterfall process. However, the newer versions of ALM are more adaptable to Agile testing methodology. The BPT also known as Business Process Testing can sometimes be very time intensive and sometimes might not be very intuitive to someone who is not familiar with BPT. ALM/QC supports IE but does not support Chrome which a lot of users like/want to use. History of Quality Center including other names and versions: On September 1, 2017 the HPE testing tools officially became Micro Focus. It is too early to see how the transition to Micro Focus will change things. I am keeping an optimistic view that Micro Focus will continue to invest in R&D and place a priority on customer support. I believe a lot of long-time customers would like to see things run like they were back in the Mercury Interactive days, which was one of the most innovative software companies of its time. If Micro Focus develops the right strategy, they could become a dominant player in the software testing market. It is beneficial for the reader to understand the history of Quality Center since it has gone through several name changes and versions, so I have listed the chronological events below: * Mercury Interactive originally came out with TestDirector that included versions 1.52 to 8.0. * Mercury renamed the product TestDirector to Quality Center in version 8.0. * HP acquired Mercury and rebranded all Mercury products to HP. Therefore, Mercury Quality Center became HP Quality Center. * HP released version 11.00 and renamed it to HP ALM (Application Lifecycle Management). * In June 2016, HP released ALM Octane. So essentially, the tool at one time or another has had the names TestDirector, Quality Center, ALM, and ALM Octane. Essentially, with each version and name change there has been added functionality. View full review »
Caroline Gitonga
Presales Consultant at Oracle
The project tracking is a bit complex. It takes some time to maneuver around it. It would also help if you could export some of the reports generated from it e.g. the Master Plan. View full review »
Sarah Kemle
IT Business Analyst at a manufacturing company with 10,001+ employees
There needs to be improvement in the requirement samples. At the moment, they are very basic. They could also improve the usability. View full review »
Find out what your peers are saying about Micro Focus, Atlassian, Microsoft and others in Application Lifecycle Management (ALM) Suites. Updated: March 2020.
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Ivana Buljan
Product Development Manager at a comms service provider with 1,001-5,000 employees
ALM uses a waterfall approach. We have some hybrid approaches in the company and need a more agile approach. We have also installed ALM Octane and are trying to see if it fills the approach that we are looking for our company. View full review »
Vice President - Test Management Lead at DBS Bank
Certain features are lousy. Those features can drag the whole server down. There are times that the complex SQL queries are not easy to do within this solution. Micro Focus ALM needs to bring the features of this ALM into the newer version of Octane. View full review »
Quality Assurance Manager at Reliance Standard Life Insurance
* I would love to see QC update and use metric dashboards at the individual and project level. * The UI also needs some updating with a fresh new look and feel. View full review »
Frank Westerbuhr
Expert System Test and Test Tools at Airbus Operations
We would like to have support for agile development. As we do not have this capability, we are now investigating the use of Octane. View full review »
Yavor Piperov
Founder & Software Solutions Manager at infomera
* Pure-FTPd WebUI * Single sign-on View full review »
Robert Abbott
Software Quality Assurance Manager at Westar Energy, Inc.
Release management and integration with other tools. View full review »
Domingo Saavedra
QA Analyst at Tsoft
The QA needs improvement. View full review »
Senior Vice President at a healthcare company with 10,001+ employees
Licensing model is awful. View full review »
Vyshali Reddy
Quality Assurance Director at Charter Communications, Inc.
Bridge to JIRA and Tableau. View full review »
Find out what your peers are saying about Micro Focus, Atlassian, Microsoft and others in Application Lifecycle Management (ALM) Suites. Updated: March 2020.
406,070 professionals have used our research since 2012.