Micro Focus ALM Room for Improvement

Jordan Gottlieb
Principal consultant qa architect at a tech vendor with 201-500 employees
I'd like to see the idea of users being flushed out more, so not just, "This defect is now assigned to a particular person," or "This person is assigned to execute a test." I want to see the users expanded out to teams where you have five users and the sixth user is the manager, so the manager can roll the idea of somebody being responsible and accountable. The idea of things being assigned to a team of users and users belonging to that team. There are ways of getting around this in the tool because it's very customizable, but I'd like to see that separate from the idea of using security groups, which is one way of getting around that. I'd like to see the concept of teams put into it. View full review »
AvpQualif259
AVP Quality Assurance at a financial services firm with 501-1,000 employees
I have to say I'm not a huge fan of ALM. I think it's the best out of some of the not-so wonderful tools out there. The example that I usually give people is, if you're an IT person and you use a tool, you know that right click always does similar things. You know that there's functions that from one application to another mean the same thing or has the same features and functionalities. ALM doesn't work that way. I don't think it's a difficult tool to use, but it does need someone to be first trained on it, and then you have to use it a few times before it kind of sticks. If you use it once, but then you go away and you come back, let's say a few months later, you have to get a refresher course. So it's like a computer application, there are certain functions which are: F1 is Help. Control is something else, and so on. It's not intuitive in that way, which has always been a problem, especially with business users. View full review »
Mark Chase
Test Management Architect at a insurance company with 1,001-5,000 employees
I'm not familiar with all the changes, but they definitely have to be more DevOps friendly. They have to certainly be more open source friendly. That's the world we live in, where we can cut costs away from large-scale vendor contracts and service contracts. The ability to seamlessly integrate and provide more capability for those, managing those infrastructures and solutions, is going to be critical historically. A lot of the vendor products - not just HPE or, in this case, Micro Focus, or whomever that I've dealt with over the years - were much more proprietary, much more exclusive. And what we're finding now is that the world doesn't work like that. Particularly as you move left and shift towards DevOps, application teams now don't consume from a central resource, they consume based upon decisions made internally to that application team. Ultimately, what they need is flexibility. So any vendor product needs to have that intrinsic in its fiber, to be able to adopt open source, and integrate basically into almost anything, to expand out the choices available to an application; to make the decisions that need to be made independently at the time that they need to make them. Not having looked at the latest, ALM Octane, just coming from the old world, at the time that it was necessary to implement a test management system to gather more information, metrics across different teams, different platforms, it served the purpose. Things change constantly these days. There's a lot more going on. There are a lot more integrations available. I think if we're looking at the legacy owned product, I think its kind of come and gone as far as its ability to do what you need to do in a DevOps world. Any solutions in the future - I know ALM Octane is the heir apparent to the old infrastructure - it's going to have to be more DevOps friendly. It will need to be able to enable the consumers, the application's users who ultimately become the developers, to see the value in a more organized test management practice, versus more of a kind of hidden, under the sheets unit testing. It's actually a whole trajectory of different solutions, different tests, that need to follow the pipeline for those folks. Anything that's not DevOps friendly, that's not DevOps easily consumable, to make the case for a more formal test management practice, is really going to end up by the wayside at the end of the day. View full review »
ReviewerB3126
Vice President - Test Management Lead at DBS Bank
* Client-side ActiveX with patch upgrades * Support TDD/BDD * Adding features like Kanban, project plans, resource utilization, and JIRA’s big picture. * Traceability reporting: If HPE can generate a traceability matrix - Traceability from requirement -> Test Plan -> Test Lab -> Test Runs -> Defects. * Defects aging report: A look at how long each defect is from the time it is created and how long it has remained at a particular status. * Reports to build information: Currently, HPE ALM does not support the copy and paste of test instances. * How can we duplicate a test set within a project? * How do we copy a test set from one project to another, and also copy the associated test plan along with it? * Reports on automation:* How do we capture the number of automation test cases as some automation test cases have multiple test cases in each automated test? How do we calculate the ROI of automation? How do we determine which test cases should be automated, because sometimes the effort of automation does not have a good ROI? How do we calculate the ROI of HPE Sprinter if (1) Automated Script generation is used? (2) Mirroring is used? How do we know which testcase is created using Sprinter? * Requirements coverage reports. * Cumulative trending reports for test execution and defects outstanding. * Auto-generation of test summary report. * Inbuild best practices for fields, such as root cause category. * Copy of test sets in the test lab. * Upload of test execution results. * Offline test defects to third parties and sync upon checking in. View full review »
Belgin Wolard
Sr. Test Automation Engineer with 201-500 employees
I would like to see better Reporting functionality especially more sophisticated graphs, for example Actual vs. Planned or high level progress graphs using indicators like traffic lights. I would like to see more sophisticated or flexible Dashboard views, such as editing and resizing. I use scorecards and pull them into the Project Reports using customized templates. Scorecards can only be refreshed from the Site Admin, which then test leads has to depend on the ALM Admin to refresh the reports if needed after the scheduled auto run. There should be ability to refresh scorecards (execute KPIs) from the project itself or give more frequent auto refresh option like even every 5 min. This is a really burden on the team. I would like to see Requirements mapped to test steps so we can combine multiple requirements validation in to one test case but map the verification steps to the associated requirements, so if the step fails only fails one requirement not all. When we are operating in an Agile world we do not have time to write test cases to capture one-to-one coverage. I know ALM allows many-to-many mapping but we cannot get true requirement pass/fail status if we use many-to-many option. Test configuration option kind of on the right path, but can only be use for data driven test cases, I cannot add design steps. If we can add design steps to a subset of a main test using Test Configuration option, I think we may be able to differentiate individual requirement that was failed without failing all the requirements mapped to the main test case. View full review »
Sukarna Chirumamilla
Senior manager IT at a transportation company
We do have some suggestions on reporting. Most of the time we need to download data and then we create reports ourselves. If there was a little bit better reporting available that would be great. The reporting is the one thing that we definitely want them to do more on. View full review »
Justin W.
IT Quality Assurance Analyst at a energy/utilities company with 10,001+ employees
HPE ALM’s out-of-the-box reporting can be perceived as rigid and limited, to an extent. Knowledge of HPE ALM’s data model is important when setting up certain reports, and can be challenging depending on reporting requirements. Even so, these reports may not translate into appropriate insights that will provide value to a project or management team. The performance of the product may also be a concern, depending on the amount of active connections and data processing that it has to conduct at any given moment. View full review »
it_user470463
Quality Assurance Software Management at a healthcare company with 10,001+ employees
Sprinter, I think, is a good part of this ALM tool, but it has some limitations for us. Based on the type of software we use - we have some web based applications and also some power built applications - not able to capture all the objects, or the way that we develop our software. We're not able to use it as much as we would like to. So Sprinter would be something I would like to see better integrated with the different types of technologies used by the software companies. I'd like to be able to improve how our QA department uses the tool, by getting better educational resources, documentation to help with competencies for my testers, to make sure they understand how to use the tool. Do they really understand how they're using it? Why they're using it. So, for me, that would useful. View full review »
Ppc397
Pp at a financial services firm with 1,001-5,000 employees
The new offering, Octane, has all of the essential features that we need in order to move forward to the next mode of operation. I tried to use it and, unfortunately, we had all sorts of trouble down to some limitations as to what kind of URL you can use. That was a pretty sad issue that we ran into. Had that not been the case, I would right now be planning to move on to Octane. The key pieces of functionality are in place. The reason why I wouldn't rate it higher than seven out of 10 is because you're still using really obsolete technology like ActiveX. You have to physically install the product on your desktop. That's a big no-no. Other than that, it is not far away from being much better than what it is. View full review »
Parag Gulwani
Staff QA Engineer at a comms service provider with 1,001-5,000 employees
We actually use Performance Center, too. Where what we need is: When we run any test to the Performance Center, the results are stored in ALM, too. But what happens instead, the results show a summary report in HTML or a .zip file. But if there was a way in the test lab for ALM, after running any Performance Center test, that the the results could be published in the test lab itself instead of going and opening the particular result (if it shows all the response time and whatever transactional data that we have) in the ALM lab itself, that would be beneficial for us. Also, on and off, we have had some issues with the operation itself where the operation is not able to run the test or something. We have to go back and forth with the vendor and HPE (now Micro Focus) to get this resolved. View full review »
TomDelmonte
Process Architect at a aerospace/defense firm with 10,001+ employees
The main barriers of entry are cost and implementation, especially if an enterprise implementation is the best solution View full review »
QaManageced2
QA Manager at a individual & family service
The canned report site could be improved. You can get your report but you have to do some stuff. If the project doesn't have a good, strong user, they don't get these reports. If we have more canned reports from the ALM site, this will solve some issues. View full review »
SteveLarson
Account Director at a comms service provider with 5,001-10,000 employees
How they organize content could be improved greatly in an out-of-box way, at least as a possibility for the users. The simplistic folder capability for reqs/tests doesn’t lead the users to a very productive method of test management. It would be better to have suggested methods such as storing by subject/feature/functional area and to lead users into organizing this way. Then you wouldn’t run into the need to move things around in folders when release schedules/versions change. Also, the style by which you document your regression tests is more automatic since you stop copying tests to a new folder for each release. View full review »
Lacy Mc Clain
QA Analyst at a legal firm with 1,001-5,000 employees
The product could be more user-friendly. It's pretty easy when you know what to do, but it's not intuitive learning that all the features are available. For example, it’s not obvious that you can update a set of test cases with multi-select cut/paste. This was not available in its previous versions. A lot of people also think all you get is what you see out-of-the-box. A lot of inexperienced users don’t know almost everything is configurable. View full review »
Yevhen Fabizhevskyi
Software Development Engineer at a tech vendor with 501-1,000 employees
The Web UI and the Administration Page need to improve. These are not issues, but areas to improve. Web UI: In some version (I don’t remember exactly the version number, unfortunately), Web UI was introduced with limited functionalities but it was cool in my opinion. Web UI has a lot of advantages and the main advantage is that the customer doesn’t have to install a big thick client on his machine. Web UI is faster, lightweight and easy to configure compared to the on-premise installation. But for some reason, this functionality (all Web UI) was removed in the next release. Administration Page: It doesn’t have any issues. The main idea here is that it was written using old technologies and it would be great to improve/rewrite it using modern technologies. It doesn’t have an impact on the customer, it is more for developers who should support this area. View full review »
it_user566988
Test Manager
* Integration with other open source test automation tools such as Selenium WebDriver. * Dashboard reporting including test plan versus test execution progress (overall and module-wise), forecasting test planning or test execution progress based on the past progress run rate. * More options to slice and dice/analyze defect trends, e.g. open defects count/numbers component wise, open defects count/numbers linked to Test Case IDs, defects linked or converted to change requests (CRs), etc. * For Agile SDLC support, option to define sprints or iterations, effort estimation, release planning and sprint planning and tracking. * Ease of reuse of Test Automation scripts for performance testing with HPE LoadRunner integration. * Mobile Testing support with option to assign/mark test cases for mobile testing with mobile device specification of OS, make, screen size, integration of mobile testing on Cloud e.g. Perfecto Mobile. View full review »
Neeraj Kumar Singh
Managing Director at a tech services company with 51-200 employees
Graphs can be further improved to manage more requirements at a time. View full review »
Caroline Gitonga
Presales Consultant at Oracle
The project tracking is a bit complex. It takes some time to maneuver around it. It would also help if you could export some of the reports generated from it e.g. the Master Plan. View full review »
Vladimir Skrbek
IT Specialist with 5,001-10,000 employees
* Dashboard complexity * Quick generation (for many entities the reports are very slow) * Test Lab is very complex, it should be simpler View full review »
Sarah Kemle
IT Business Analyst at a manufacturing company with 10,001+ employees
There needs to be improvement in the requirement samples. At the moment, they are very basic. They could also improve the usability. View full review »
samahmud
Sr. Performance Engineer, ITQCoE at JetBlue Airways Corporation
The web client doesn't match the quality of the rest of the features of this solution. HP needs to improve it. View full review »
Thorsten Westhues
Information Systems Consultant at a government with 5,001-10,000 employees
I would like to see a better user experience, especially the reporting, the seamless integration of graphical editors and views (not just rich text editor but embedded wire frames and other images and animations; browsing navigation through lists View full review »
John ONeill
Principle consultant at Active Data Consulting Services Pty Ltd
None that I can think of from my experience, MicroFocus COBOL does everything we need it to do. View full review »
it_user2862
VP of IT at a manufacturing company with 1,001-5,000 employees
Integration with test automation never worked properly. We were never able to run test automation on the SaaS platform. We ended up having to use QC 10 for test automation. We went through several "fixes", upgrades, etc., and were never able to fix the problem. View full review »
QaManage231b
QA Manager at a financial services firm with 10,001+ employees
We're doing a lot of agile work and using a number of different agile tools. Agile integration, as right now it does integrate with version 1.0, but I'm not sure about its integration with some of the other agile tools. View full review »
Varun Srinivasa Murthy
IT Solutions Analyst at a manufacturing company with 1,001-5,000 employees
Certainly on the UI part, it has to be improved to make it user-friendly and more presentable. View full review »
it_user568668
QA at a healthcare company with 10,001+ employees
The reporting could be a little more robust. View full review »
Ivana Buljan
Product Development Manager at a comms service provider with 1,001-5,000 employees
ALM uses a waterfall approach. We have some hybrid approaches in the company and need a more agile approach. We have also installed ALM Octane and are trying to see if it fills the approach that we are looking for our company. View full review »
ReviewerB3126
Vice President - Test Management Lead at DBS Bank
Certain features are lousy. Those features can drag the whole server down. There are times that the complex SQL queries are not easy to do within this solution. Micro Focus ALM needs to bring the features of this ALM into the newer version of Octane. View full review »
it_user514626
Test Lead
The technical support from the vendor is weak, as I believe the back end script support for the tool is not easy to access and modify by the customer. View full review »
it_user349722
IT Manager of Operations at a healthcare company with 10,001+ employees
Ganesh Muralidharan Pillai
Assistant Director Quality Assurance at a tech vendor with 10,001+ employees
Agile, Devops. View full review »
Oscar Balderas
Director General at a tech company with 11-50 employees
* They should focus on giving greater value to the IoT and social networks. * Increase the capacity to generate reports, having the tools to do a debug of all that is happening internally. * An area of improvement is to provide tools for the analysis of the logs generated by the solution. View full review »
Yavor Piperov
Founder & Software Solutions Manager with 1-10 employees
* Pure-FTPd WebUI * Single sign-on View full review »
Robert Abbott
Software Quality Assurance Manager at a energy/utilities company with 1,001-5,000 employees
Release management and integration with other tools. View full review »
Domingo Saavedra
QA Analyst with 501-1,000 employees
The QA needs improvement. View full review »
reviewer1043550
Senior Vice President at a healthcare company with 10,001+ employees
Licensing model is awful. View full review »
Vyshali Reddy
Quality Assurance Director at a tech consulting company with 1,001-5,000 employees
Bridge to JIRA and Tableau. View full review »

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