it_user5211 - PeerSpot reviewer
BI Expert at a financial services firm with 501-1,000 employees
Vendor
Low TCO and flexible. But licensing model is complicated.

What is most valuable?

I think the total cost of ownership is lower than other products, it is flexible and enterprise class.

What needs improvement?

The licenses model is complicated. New features are slow to get to market (in comparison to other niche tools).
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user87291 - PeerSpot reviewer
it_user87291Project Manager at a tech consulting company with 1,001-5,000 employees
Consultant

Licensing for on premise might be a bit complicated - agree. Cloud options looks much easier as they are different than the on premise ones. But the features and flexibility that you get with the product are really great !!

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President/Owner at Vassutech
Real User
Scalable and integration-friendly
Pros and Cons
  • "It is scalable and integration-friendly."
  • "MicroStrategy should become more user friendly. It should behave more like Tableau."

What is our primary use case?

Our primary use case for MicroStrategy is reporting, including sales, marketing, operational, and financial. We use it for all of our lines of business. 

What is most valuable?

The tool I find the most valuable is MicroStrategy Architect. I use it for schematic modeling. It is scalable and integration-friendly. 

What needs improvement?

MicroStrategy should become more user friendly. It should behave more like Tableau. 

I would personally like to see more narrowcast features. 

For how long have I used the solution?

I have been using MicroStrategy for six years. 

How was the initial setup?

The initial setup was complex because of the nature of the product. It has multiple components. It takes 12 hours to deploy. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
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MicroStrategy
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it_user807402 - PeerSpot reviewer
BI Administrator at a tech services company with 1,001-5,000 employees
Real User
Reporting, dashboards, and new visualization functions help us realize opportunities
Pros and Cons
  • "The reporting, the dashboards, and the new visualization functions. It is very easy for users to understand their data and dashboards."
  • "We haven't invested in the mobile platform. We want to invest, but the problem is the security. We are in the health domain, so we have PHI data."

What is our primary use case?

We have insurance customers, health customers, in our organization. The performance is good.

How has it helped my organization?

The reporting, the dashboards, and the new visualization functions. It is very easy for users to understand their data and dashboards. The dashboards which we are using in our enterprise, they're very helpful in realizing business opportunities for us.

What is most valuable?

The Dossier functionality. We are on 10.4, but we have a sandbox for 10.10 and we are planning to upgrade to 10.10 next week.

We are planning to roll out self-service to business teams, but we are still working on that. We want to deploy a self-service solution to them but we have not done so yet.

For 2018, we want to use Dossier and visualizations. We have a new Vitara visualization chart. We are now planning to buy Vitara visualizations and we'll be using that.

What needs improvement?

I can't think of anything at the moment.

For how long have I used the solution?

More than five years.

What do I think about the stability of the solution?

Enterprise is very stable. I've been with MicroStrategy from more than 12 years. The performance and the stability has been increasing. It is the best solution for enterprise BI platform.

What do I think about the scalability of the solution?

We haven't faced the issue of scalability.

How are customer service and technical support?

I like them. They have very good technical support.

Which solution did I use previously and why did I switch?

We were using SSRS and we converted that, and SAS as well.

We switched because it is a stable platform and we know the good features in MicroStrategy. We have moved more and more of the reporting solutions to MicroStrategy. We still have some SSRS reports, but by the end of this year we are planning to move everything to MicroStrategy.

How was the initial setup?

It is straightforward because I have been working with it for 12 years. So it's easy for me.

Maybe for newcomers it might be a little bit difficult, but they can easily see release notes or get some technical support. They can easily implement the solution. It's not that tough.

What other advice do I have?

In terms of having the analytic capabilities in a single platform, like MicroStrategy, versus a many-points solution, we are planning to use it like that. We had different reporting solutions, but we are moving everything to a single MicroStrategy BI platform.

We haven't invested in the mobile platform. We want to invest, but the problem is the security. We are in the health domain, so we have PHI data. We have some challenges, so most probably this later year or at the start of 2019 we may be able to get the mobile solution.

When choosing a vendor, the major thing I look for is the technical support; how reachable they are. And stability as well.

I definitely recommend MicroStrategy. Install MicroStrategy and use it for reporting, the dashboards, and self-service. You can use it as a centralized BI platform.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user6837 - PeerSpot reviewer
Architect with 1,001-5,000 employees
Vendor
It is scalable. It is not a bottleneck for leveraging a high-capacity analytical database.

What is most valuable?

Highly scalable: It is not a bottleneck for leveraging a high-capacity analytical database.

How has it helped my organization?

Users can now consolidate data from across the business without reaching boundaries of cubes.

What needs improvement?

Even though self-service capabilities have been greatly improved, the basic reporting layout is still behind similar products.

For how long have I used the solution?

I have used it for 18 years.

What do I think about the stability of the solution?

We have only encountered minor issues from time to time.

What do I think about the scalability of the solution?

Scalability is excellent.

How are customer service and technical support?

Technical support has been similar to other vendors.

Which solution did I use previously and why did I switch?

We have not previously used a different solution.

How was the initial setup?

There is a lot of setup to perform, so initial training is important.

What's my experience with pricing, setup cost, and licensing?

Consider CPU-based licenses, if you have a large user population with highly varying reporting needs.

Which other solutions did I evaluate?

I do not recall whether we evaluated other options before choosing this solution.

What other advice do I have?

The core of your data source (data warehouse) should be star schema, preferably starflake. Then you can attach other data sources around that.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Business Intelligence Engineer at a leisure / travel company with 10,001+ employees
Real User
February 2012 Magic Quadrant report - Biggest MicroStrategy Misconception

That's one of the biggest misconceptions for any potential MicroStrategy implementation.
Business now a days stack it against tableau,spotfire, SSIS,QlikView and other 'newer' tools (previously they used to compare against Cognos, BO,Actuate,SAS BI )..and all in all no one comes closer to return-on-investment when compared to MicroStrategy.

Yes, initial setup cost and resource cost may be higher than most but you will get most of what you will spend. And in most organizations MicroStrategy is rolled as an shared platform which ultimately reduces 'actual cost' for any new project using MicroStrategy as solution.
In other words, which BI platform will give you cube,mobile,clustering,scalability,object re-usability , detailed SDK with one of most power SQL engine ?

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user125418 - PeerSpot reviewer
it_user125418Owner/Principal at a tech services company with 51-200 employees
Consultant

I've followed MicroStrategy for nearly 20 years as an intelligence analysis system integrator for the Federal government. As an analyst, a major strength of MicroStrategy is that when I pull an analytical thread and start to follow it I don't have to worry about falling into the "white space" between cubes and waiting for the IT shop to build another cube to answer my question (if I even remember what it was by the time they get back to me). This advantage is huge, and usually overlooked when decisions are made about the tool to procure. A second major strength is the single metadata database that supports the analysts as well as the administrators seamlessly. Add the additional usability features that comes with building a product from the ground up over a period of 20 years and you have a fantastic product. Granted, learning it can be intimidating and complex, but the same can be said about using the esoteric features of MS Excel. But, the product and its applications can be learned and placed into the hands of a company's major asset, its analysts.

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Director at a tech services company with 11-50 employees
Real User
The Repository enables us to develop something once and use it anywhere
Pros and Cons
  • "The whole repository side of things is beneficial because you develop it once, and you can use it anywhere, in the Enterprise grade."
  • "If you compare it with Power BI with the DAX language, it would be great to put that into MicroStrategy."

What is our primary use case?

I'm a system implementer, so I implement the system for customers. I implement whatever the customer needs at their site. It's generally all the BI information that they have in the data warehouse.

Its performance is very good.

How has it helped my organization?

Users are getting their reports when they need them.

What is most valuable?

The whole Repository side of things is beneficial because you develop it once, and you can use it anywhere, in the Enterprise grade.

What needs improvement?

If you compare it with Power BI with the DAX language, it would be great to put that into MicroStrategy.

For how long have I used the solution?

More than five years.

What do I think about the stability of the solution?

It's pretty stable.

What do I think about the scalability of the solution?

The scalability is excellent.

How are customer service and technical support?

I would rate technical support at seven out of 10.

Which solution did I use previously and why did I switch?

The choice was political: IBM Cognos against MicroStrategy, and due to IBM internal mechanisms.

My criteria for selecting a vendor are, first, that the application software works, and secondly, the support - and local support as well.

How was the initial setup?

I was involved in the initial setup and it's pretty complex, but it's very powerful once it's set up.

What's my experience with pricing, setup cost, and licensing?

Pricing, in general, is high. With Power BI, you get mobile with the license, whereas with MicroStrategy, you have to purchase mobile for extra.

What other advice do I have?

If you're looking for enterprise BI, go for MicroStrategy.

I would give the tool an eight out of 10. The local office would get a two out of 10. But the tool itself is just a good enterprise-grade tool.

Disclosure: My company has a business relationship with this vendor other than being a customer: Consultant-implementer.
PeerSpot user
it_user6462 - PeerSpot reviewer
Architect at a retailer with 501-1,000 employees
Vendor
Deployment and stability has been fairly good but scalability of the product is quite challenging

For how long have you used this product?
- 9 yrs

Which features of this product are most valuable to you?
- Mobile and in general, use of this Software by End Users.

Can you give an example of how this product has improved the way your organization functions?
- Users are getting their answers quickly and acting on their business KPI's

What areas of this product have room for improvement?
- Distributing Reports

Did you encounter any issues with deployment, stability or scalability?
- Few Challenges but deployment and stability has been fairly good but scalability of the product is quite challenging.

Did you previously use a different solution and if so, why did you switch?
- Business Objects. Switched to MicroStrategy for ease of use and Mobility Support.

Before choosing this product, did you evaluate other options? If so, which ones?
- Yes. Tableau

How would you rate the level of customer service and technical support?
- Good

Was the initial setup straightforward or complex? In what ways?
- Being in this technology for more years I'm impressed with the straightforward setup approach of their recent releases.

Did you implement through a vendor team or an in-house one? If through a vendor team, how would you rate their level of expertise?
- In House.

What is your ROI on this product?
- Close to $4 Million, I believe.

What advice would you give to others looking into implementing this product?
- Great Product but requires attention on their individual needs.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user1068 - PeerSpot reviewer
it_user1068Tech Support Staff at a tech company with 51-200 employees
Vendor

Hello

Before settling for Microstrategy, you did look into Tableau. Can you please point out the reasons that led you into opting for Microstrategy and not Tableau. Thank you

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it_user4182 - PeerSpot reviewer
Engineer at a tech services company with 501-1,000 employees
Consultant
A great tool which is serving both big and small clients with equal strength

Valuable Features:

I am a report developer and find it a very useful tool. It has everything I need and with your intelligence you are able to make fantastic reports.

Room for Improvement:

The only problem is report performance.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user8547 - PeerSpot reviewer
it_user8547Consultant at a financial services firm with 501-1,000 employees
Consultant

Gunjan you should check the reports developed as I agree with all the comments and Microstrategy is tool which is capable of running queries on large databases. There are lot of best practices and tuning techniques in Microstrategy which I would suggest you should try to research. All in all the amount of Out of the box features provided by Microstrategy is not provided by any other tool that I am aware of.
In case you have any questions/queries I would be happy to assist. Feel free to reach out to me.
Thanks and Regards
Arpit Agrawal
Business Intelligence Consultant
Email: ArpitAgrawal9@yahoo.co.in

Please consider the environment before printing this email

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Buyer's Guide
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Updated: April 2024
Buyer's Guide
Download our free MicroStrategy Report and get advice and tips from experienced pros sharing their opinions.