Netgate pfSense Implementation Team

Glenn Ace Tenorio - PeerSpot reviewer
Senior Network Engineer at American School of Dubai

I handle all the deployment processes. I am the core manager for the entire infrastructure, so I manage and deploy everything.

I consider how many users and gigabytes we expect on the network and try it on a test network first to validate before actual deployment.

Just my core team members manage the whole deployment, so that's enough for us.

Migrating the old one to the new one took around a month because we have many rules, and the new Netgate was quite different.

From the maintenance perspective, it is not difficult at all. 

While configuring or maintaining pfSense, we had high CPU usage on one firewall, but the GPAC subscription provided a good response. The support team was helpful, and we resolved it in a few hours. So, we had good support because of the support subscription. 

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PJ
Information Technology System Administrator / Director at Legault Joly Thiffault

We did the implementation and maintenance of the solution ourselves.

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JM
IT Manager at Gandia Consulting Group

To set up pfSense, you start by configuring firewall rules to allow the necessary traffic. Once that's done, you can explore and download additional security packages from the package manager to enhance your environment's security. The initial setup is quick, typically taking around ten minutes for a basic configuration. However, if you're integrating features like pfBlockerNG, it may take a bit longer as you need to ensure you're not inadvertently blocking any essential services. Despite this, the task can be managed by a single person, such as an IT manager.

Maintenance tasks, such as checking logs and ensuring updates are running smoothly, are typically handled by two designated individuals. They connect to the firewall periodically to perform these checks. While we do have a management console, it's not fully integrated with the pfSense Manager (PSM) solution. Having a dedicated management console that allows remote management of all wireless devices would be ideal, as it would streamline the process of making changes across multiple devices.

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Buyer's Guide
Netgate pfSense
April 2024
Learn what your peers think about Netgate pfSense. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
769,065 professionals have used our research since 2012.
it_user224304 - PeerSpot reviewer
Corporate Trainer / Systems Administrator at a computer software company with 51-200 employees

I implemented it myself.

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SaeedALi - PeerSpot reviewer
Deputy Manager IT & OIC Head of IT Department (Infrastructure & Operation). at a manufacturing company with 201-500 employees

Regarding maintenance and technical support, we have a team of around 14 technical staff who handle phone calls and work on maintenance when required.

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DA
Acting Manager IT at National Insurance Company Limited
We implemented it through a vendor who had build upon the pfsense open source to create a package titled Xnet firewall. View full review »
TW
Managing Director at Midgard IT

We did not use any integrator or anything like that. We're offering our client's the installation process as part of our services. I find it very, very straightforward, however, that's due to my previous experience with Linux setups. 

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LB
Owner at The Computer Guy

I did the implementation of the solution, it is not difficult.

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RO
CEO at Private

My strategy was to get it connected to the internet first, then apply some rules for forwarding and VPN. 

The first one was very easy to set setup. VPN was not that straightforward but there is enough documentation to get you through it and that helped. 

In terms of time, the Community Edition took very long to install but once installed, to configure, it took around 15 to 20 minutes.

I did the setup all by myself. There is documentation online and that is sufficient. It's good enough, very good support in the documents.

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SB
IT Manager at a marketing services firm with 1,001-5,000 employees

I did the implementation of pfSense myself. The solution does not require much maintenance, we require sometimes to reboot the system.

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AZ
Director De Tecnologias da Information at EPAL-EP

We used an outside integrator to help us and we were pretty happy with the results. 

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SB
IT Manager at a marketing services firm with 1,001-5,000 employees

In France, we have less than five engineers. That's why we try to do everything by ourselves. We chose pfSense because it is user-friendly.

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GC
Chef at a media company with 11-50 employees

I did it on my own with the advice of some of my friends who have much deeper knowledge than me. It is also very well-documented on the web, and there is a big community.

I am also taking care of its maintenance. I don't have any maintenance except that sometimes, the server on which this solution is implemented has issues. Its maintenance mainly involves regularly checking the systems.

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AC
Chief Technology Officer at Xpro Networks

We deploy pfSense for our clients. We have one technician maintaining the whole thing.

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BH
Systems Administrator at a tech services company with 51-200 employees

I did it myself.

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NR
IT Manager & Sr. Application Programmer with 11-50 employees
it_user222798 - PeerSpot reviewer
IT Support Specialist at Tech Solutions

It has been implemented in house and at client locations. If implemented at client locations it does require some care if Snort (The proximity security system) is used as it needs to be fine tuned and touched up from time to time due to newly found vulnerabilities that cause legitimate sites to be blocked.

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PG
Software Applications Manager at a engineering company with 201-500 employees

I handled the implementation myself. I have some knowledge about IP routing.

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OM
Senior System Engineer at a financial services firm with 1,001-5,000 employees

I completed the implementation myself.

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Muhammad_Irfan - PeerSpot reviewer
Sr. Network Administrator at ACMC

I did the implementation of the solution.

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LP
Consultant and Head of Services at ILANZ LLC

I implemented it myself.

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DM
Head of Department of operational and compliance at ACE GABON

I'm very proficient in the solution. I managed the implementation on my own. We didn't need to hire a consultant or bring on an integrator or reseller.

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KV
Network and Office Manager at Belgo Metal CW n.v.

I did not do it alone. I had help from the dealer. Once installed, I can manage now to change little things. For the initial setup, I was involved with it, but I did not do it myself.

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it_user266880 - PeerSpot reviewer
Senior System Administrator at a government with 501-1,000 employees

We implemented these ourselves.

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BO
CEO at In.sist d.o.o.

We are the integrators for our customers and deploy with our in-house team. We have people in the company who are specialized in this area.

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SP
Head of information Techenology at a real estate/law firm with 201-500 employees

The whole network deployment took approximately three days.

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HT
Founder and MD at Smart Solution

We implemented in-house. Not user friendly, but if you want to do anything you can do it with pfSense.

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Ramy Mahmoud - PeerSpot reviewer
IT Support Specialist at SWATX

We did the deployment in-house. 

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CA
Owner and business consultant at networks srl

I implemented this solution.

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EG
Defensive Security & BlueTeam at Global Research CO

As an implementer, our company can handle the initial setup for our clients.

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AO
Systems Administrator at AB Edsbyverken

99 percent in-house implementation and 1 percent Netgate implementation. Netgate has the highest level of expertise you can get.

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FB
Infrastructure Administrator at CFA-INSTA

We did the implementation of the solution and we have five technicians available for implementation and maintenance.

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it_user224253 - PeerSpot reviewer
Network Engineer at TLCWEB S.R.L.

We have become experts in this solution. We installed it in our lab and tested the solution. After that we implemented it throughout our company, and then began using the solution with our customers.

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it_user485088 - PeerSpot reviewer
Infrastructure Manager at a engineering company with 501-1,000 employees

The implementation was internally, clear before in production were made several laboratories

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it_user224256 - PeerSpot reviewer
Senior Technology Consultant Cosmocall/Microsoft at a tech services company

We implemented it in-house.

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JG
Vice President - Engineering & Delivery at a tech services company with 51-200 employees

We did the implementation of the solution ourselves.

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TO
Managing Director at a comms service provider with 1-10 employees

We don't buy the PS from Sophos, because we have in-house training and in-house trained engineers who always handle the implementation.

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it_user511632 - PeerSpot reviewer
Owner with 51-200 employees

The implementation was made in-house. 

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it_user380763 - PeerSpot reviewer
Help desk Support Analyst at a energy/utilities company with 501-1,000 employees

We used a vendor team, Shrike Technologies whose experience was very high.

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it_user277146 - PeerSpot reviewer
IT Specialist at a tech services company with 501-1,000 employees

I implemented pfSense by myself, so I can't rate the vendor team level of expertise.

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it_user224265 - PeerSpot reviewer
Responsable IT & RMQ at a comms service provider with 51-200 employees

I implemented it myself.

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RS
IT Manager at a consultancy with 1-10 employees

I was able to complete the installation myself.

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it_user219480 - PeerSpot reviewer
IT Administrator at Sharif Medical City

I implemented this, in our office, myself.

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AL
NOC Manager at a tech services company with 51-200 employees

We did not use an integrator. I completed it with one of my colleagues.

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SM
System Analyst at a tech services company with 11-50 employees

We had a few consultants and a list of vendors that assisted us in the process of procurement and implementation.

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it_user223011 - PeerSpot reviewer
Systems Engineer II at a tech services company with 51-200 employees

I implemented it myself.

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RG
CEO at a tech services company with 11-50 employees

When doing deployments of the solution we generally average approximately six to eight weeks.

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it_user245433 - PeerSpot reviewer
Professional Internship - System Engineer at a tech services company with 51-200 employees

We used a vendor team who had a good amount of knowledge,

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it_user222801 - PeerSpot reviewer
Technical Program Manager at a healthcare company with 51-200 employees

We implemented it entirely in-house.

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it_user229803 - PeerSpot reviewer
CEO & Founder at a tech services company with 51-200 employees

I did it on my own.

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it_user221874 - PeerSpot reviewer
Manager IT at a energy/utilities company with 501-1,000 employees

I installed it by myself and used Google for assistance.

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it_user79791 - PeerSpot reviewer
Network Admin at a tech consulting company with 51-200 employees
In my case, I buy network appliance from Lanner Inc. ltd (watchguard supplier) and deploy the image depending on the desired size and functionality required by the customer. View full review »
it_user279654 - PeerSpot reviewer
Network and Transmission Engineer at a tech services company

Extraordinary

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it_user225414 - PeerSpot reviewer
IT Executive cum ICT Consultant at a healthcare company with 51-200 employees

It was implemented by a vendor who were 10/10.

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it_user223023 - PeerSpot reviewer
IT Administrator at a tech services company with 51-200 employees

We implemented it in-house.

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it_user499617 - PeerSpot reviewer
Managing Director at a comms service provider with 51-200 employees

Implementation was done in-house.

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Buyer's Guide
Netgate pfSense
April 2024
Learn what your peers think about Netgate pfSense. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
769,065 professionals have used our research since 2012.