pfSense Review

Scalable application integration, offers customization, well priced

What is most valuable?

The solution is fairly scalable when it comes to integrating with other applications and data sets. They have a lot more customization compared to the competition.

What needs improvement?

They could improve their commercial stance and be more agile when it comes to the commercial pricing of enterprise deals.

For a feature update, they should increase the API integrations into decentralized identity platforms making it stronger.

For how long have I used the solution?

I have been using the solution for two years.

What do I think about the scalability of the solution?

In my experience, this solution is able to increase its scalability.

How are customer service and technical support?

Technical support is very supportive. When we are in contact with them, there is no problem at all.

How was the initial setup?

The setup was straightforward.

What about the implementation team?

When doing deployments of the solution we generally average approximately six to eight weeks.

What's my experience with pricing, setup cost, and licensing?

The pricing is lower than some of its competitors. However, If you do not have a strong technical team and are trying to get pfSense to do some of the same functions as some of the competitors such as Fortinet or Palo Alto, It will cost you a lot in professional services to do it. You then lose the low cost-benefit of this solution.

Which other solutions did I evaluate?

I have evaluated Fortinet, their pricing is reasonable for the SME market, but they are not enterprise players. The strongest solutions in this field are certainly SentinelOne and Carbon Black, they outperform everything else.

What other advice do I have?

I would recommend the solution to others.

I rate pfSense an eight out of ten.

Which version of this solution are you currently using?

Latest version
**Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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