pfSense Review

The web UI gives you an overview of everything you want to see​.

Valuable Features

  • Fail-over of between multiple ISPs
  • Firewall
  • Graphs
  • Real time interface monitoring
  • The web UI gives you an overview of everything you want to see
  • For an open-source solution it has performed fantastically
  • OSPF
  • It contains loads of optional packages e.g Snort (IDS), asterix (PBX), network monitors etc.

Improvements to My Organization

We have pfSense across three sites where it manages the VPN and firewalls between them. Also, it has reduced costs drastically and has outperformed its expectations.

Room for Improvement

The load balancing can be improved as it uses tier levels to balance. For it to function most effectively, you often need to have the same bandwidth on the ISPs.

Use of Solution

We've used it for six years.

Deployment Issues

There were no issues with the deployment.

Stability Issues

There were stability issues with certain versions, but fixes were released and the right hardware helped.

Scalability Issues

We do have issues as the right hardware needs to be deployed in order to expand correctly in certain areas.

Customer Service and Technical Support

Customer Service:

We use a vendor team, Shrike Technologies who have been excellent, and once a while I consulted the pfSense cookbook.

Technical Support:

The online forum has lots of answers.

Previous Solutions

We previously used Monowall and switched because we needed more functionality.

Implementation Team

We used a vendor team, Shrike Technologies whose experience was very high.

Pricing, Setup Cost and Licensing

Pricing is fantastic, we have gold subscription which covers on-line backup of device configurations, premium support, webinars and lots more.

Other Advice

Proper planning is necessary in order to select the right hardware and configuration required (rules, services etc.).

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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