it_user69813 - PeerSpot reviewer
Solution Architect with 51-200 employees
MSP
New case management functionalities in Oracle BPM Suite 11.1.1.7
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user736194 - PeerSpot reviewer
CEO at a tech vendor
Real User
A whole development platform used to create your BPM that is well-integrated with WebLogic Server and JDeveloper
Pros and Cons
  • "The default Workspace does not meet all our needs and sometimes you need to create your own custom Workspace."
  • "The default Workspace does not meet all our needs and sometimes you need to create your own custom Workspace."

What is most valuable?

Oracle BPM is a whole development platform (stack) used to create your BPM application. It is well-integrated with WebLogic Server and JDeveloper as IDE is for development. Of course, all of this is quite complex, but once you get it, it is very powerful.

What needs improvement?

The default Workspace does not meet all our needs and sometimes you need to create your own custom Workspace.

Alternatively, you can customize it, but you can hardly find examples for it.

For how long have I used the solution?

More than five years.

How are customer service and technical support?

On par with other enterprise supports.

Which solution did I use previously and why did I switch?

Just standard web applications.

How was the initial setup?

The learning curve is steep, but it is a complex technology.

What's my experience with pricing, setup cost, and licensing?

Oracle has changed its licensing policy and incentivises for you to select Oracle Cloud over other cloud providers, which sometimes might not be what you want.

What other advice do I have?

When starting a project, get at least one super-experienced consultant to draft your architecture and project plan. Once you have the vertical slice, you can replicate it for the different processes you need.

Disclosure: My company has a business relationship with this vendor other than being a customer: We are an an Oracle Partner with a lot of experience in Oracle and Java development platforms.
PeerSpot user
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Oracle BPM
April 2024
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it_user1248621 - PeerSpot reviewer
Business Solutions Director & CTO at a computer software company with 201-500 employees
Real User
Straightforward initial setup and integrates well with other Oracle products, but needs better third party integration capabilities
Pros and Cons
  • "The initial setup is straightforward."
  • "The solution needs to offer better integration with third-party systems."

What is most valuable?

The integration of the solution is very good with other Oracle products.

What needs improvement?

The solution needs to offer better integration with third-party systems.

The solution should focus more support towards new department methods that assist with the architecture of the deployment itself.

For how long have I used the solution?

I've been using the solution for 12 years.

What do I think about the stability of the solution?

From a BPM perspective, the stability is fine, but it depends on how the database is installed.

What do I think about the scalability of the solution?

Scalability is okay, but it depends on the configuration of the setup. We have customers that have users on the system that range from 10-20 users all the way up to 200-300 users.

How was the initial setup?

The initial setup is straightforward.

What other advice do I have?

We use the on-premises deployment model and work with various versions of the solution.

For customers with an already existing market footprint, I'd recommend the solution. For those that don't, I'd suggest Cloud Pack Automation.

I'd rate the solution seven out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
it_user71436 - PeerSpot reviewer
Architect at a tech services company with 1,001-5,000 employees
Consultant
11.1.1.6- Better functionality and lots of bug fixes

We've used 11.1.1.6 in production for SOA/BPM/ADF for over 6 months now, and I'm alot happier with it than any of the previous versions. Struck threads significantly dropped, better functionality, and lots of bug fixes. If you're waiting for the 'perfect' release that's bug free, you may be waiting for some time! For us, this has been a good release.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user740466 - PeerSpot reviewer
Constultant at a tech company with 51-200 employees
Vendor
We have customers generating more than 150,000 processes per day without performance issues
Pros and Cons
  • "It has developmental accelerators, which allow for virtually any customization needs which you may require."
  • "Their Case Management set of features is severely lacking and should be a target for immediate improvement dealing with unpredictable processes inside of organizations."

What is most valuable?

  • Very solid implementation of BPMN 2.0 standards, in all its aspects.
  • It has developmental accelerators, which allow for virtually any customization needs which you may require.
  • That it is Java based is definitely a plus, in our view.
  • It has a rich out-of-the-box feature set.

How has it helped my organization?

We built solutions based on this product in pretty much all domains, from retail to banking and finance, communications and utilities, and various industries (namely, the aerospace industry), as well as public sector, from applications, which deal mainly with approval processes and auditing needs, to a full blown Service Management ERP for a large retailer.

What needs improvement?

Their Case Management set of features is severely lacking and should be a target for immediate improvement dealing with unpredictable processes inside of organizations.

For how long have I used the solution?

We’ve been using this with our customers for the past seven years. We've been using the 12c version for the past three years.

What do I think about the stability of the solution?

We had quite a few problems regarding stability, namely in the 11g version. From 12c onwards, we registered a significant quality hike with the latest incarnations being very stable.

What do I think about the scalability of the solution?

No. We have customers generating more than 150,000 processes per day without performance issues.

How are customer service and technical support?

Technical support is an Achilles' heel for all Oracle products, and this is no exception. It takes forever (several months) to have an issue resolved.

Which solution did I use previously and why did I switch?

Yes, we used Microsoft technology-based process platforms, such as K2 and Captaris Workflow, but they just didn’t cope with standards (BPMN 2.0) and were particularly weak when you needed a full-fledged, all guns blazing solution.

How was the initial setup?

Setup process improved immensely with the 12c version, and it’s very well documented. No issues.

What's my experience with pricing, setup cost, and licensing?

As with all Oracle products, the licensing over VMware is an issue. You have to license the whole hardware, not just the amount of CPUs you actually use. I would suggest to go to Oracle VM if you need to virtualize this platform.

Also, check the current Oracle process-based platform in the cloud (Oracle Process Cloud Service), as it may serve your needs, and it’s much cheaper to start and run.

Which other solutions did I evaluate?

Yes. IBM BPM, Appian, K2, and Captaris.

What other advice do I have?

Get a few guys very good an Oracle’s application server suite of products, namely WebLogic, as well as good Oracle DBAs. They will ensure very good platform health and no technical issues with the product.

Disclosure: My company has a business relationship with this vendor other than being a customer: We are an Oracle Platinum Partner.
PeerSpot user
it_user511731 - PeerSpot reviewer
Deputy project manager with 501-1,000 employees
Vendor
The database access feature is valuable for us. The operations and credit analysis areas need to be improved.

What is most valuable?

The database access feature is valuable for us.

How has it helped my organization?

It has not improved the way we work in our organization.

What needs improvement?

The operations and credit analysis areas need to be improved.

For how long have I used the solution?

We have been using the product for less than a month.

What do I think about the stability of the solution?

We had stability issues. We found several issues in the development and production environments.

What do I think about the scalability of the solution?

Not applicable.

How are customer service and technical support?

I would rate the technical support at a four out of 10.

Which solution did I use previously and why did I switch?

We switched solutions because we wanted a solution which provides agile flexibility in our credit process.

What's my experience with pricing, setup cost, and licensing?

Oracle solutions are highly priced when compared to competitors.

Which other solutions did I evaluate?

We did not evaluate any alternative solutions.

What other advice do I have?

Evaluate any other solutions first. Oracle BPM has a lack of vision and is very complex to develop and maintain. Support is also very expensive.

Disclosure: My company has a business relationship with this vendor other than being a customer: We have a business relationship with the vendor in other related products database solutions, content management solutions, and banking solutions.
PeerSpot user
Buyer's Guide
Download our free Oracle BPM Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2024
Buyer's Guide
Download our free Oracle BPM Report and get advice and tips from experienced pros sharing their opinions.