I am very interested in the return of investment of introducing BPM to a company which isn't working with any kind of BPM.
From my own experience I know the advantages of BPM. Before any company makes the decision to buy any kind of BPM software or system, the DMU often needs to have a business case or wants to know the return of investment .
Is there someone who can help me finding the answer to this question? What has your experience been with the ROI of BPM solutions?