The product's initial setup phase had no issues at all.

The solution is deployed on the cloud.

The initial setup is relatively easy but customization is necessary when it comes to specific details and requirements.

Oracle Fusion Service’s initial setup is easy.

Setting up Oracle Fusion depends on the chosen module and subscription. Suspending service with Oracle is the first step. Some modules, like parallel integration and benefits compensation, might seem a bit complex, but it is manageable when the business requirements are clear. The key is gathering and understanding these requirements well, conducting a gap analysis, and configuring the application based on the management's instructions. With a clear picture of what is needed, the setup becomes easier.

The solution’s initial setup is easy.

The implementation process is complex. Oracle's partner companies charge high for deploying the product. It can take months or a year to complete.

I rate the ease of setup a seven out of ten. The deployment could be done in hours.

Yes.

The initial setup is not complex. We typically utilize an architect and IT engineer to design functionality and then simulate the architecture before deployment. 

The deployment depends on the size and complexity of the project and definitely requires skilled technicians. Our typical clients have one hundred users. 

The setup of Oracle Service Cloud was easy.

The initial setup was complex, but the team went through the training, so they were able to manage it. The goal of the system is to make the operations easy, but the setup is complex due to the nature of the processes.

Initial setup was straightforward. The out-of-the-box functionality and features are very well aligned with reality, making it easier to accelerate deployments

The installation is easy. The product is cloud-based.

The few gotchyas in the initial setup are fairly easy to work thru with an experienced implementer who has encountered the problem.  

When I initially set this up as a customer I had previously learned that you can build big complex lists and choices for users to select from. However, users get overwhelmed and end up choosing "other" just to allow the screen to move forward. Lesson learned: Keep it simple.

Initial setup was straightforward and implementation can be done in weeks vs years.

It is easy to install. It can take anywhere from a few days to a few weeks to install.

Initial setup currently is a bit complex, just due to the multiple locations to log in to determine where the instance is located.

It's straightforward. Prior to working with Service Cloud, I'd seen implementation on other CRM product like Siebel or Clarify. Implementing a product like that involved huge investments for our organization. They had to have at least a couple of database administrators and then they had a couple of front end developers, couple of back end developers, and then they needed infrastructure. It was a huge investment when they wanted to build a CRM application or they wanted to migrate to another CRM application. In terms of the Oracle Service Cloud, some of our implementations have been completed in two weeks with just two developers.

There are small complexities involved in the setup when you want to add a lot of customized features specific to your industry vertical or you want to integrate with your back end application. In those scenarios, the implementation timeline increases, but still, if you compare to other implementations like Siebel or Clarify or any other CRMs, they take a lot of time. With those, implementation takes 7-8, but with the Oracle solution, it can take just a couple of weeks.

The initial setup was a bit complex, not due to the system but down to the business. Other implementations I have worked on have been very efficient and simple.

Initial setup was complex because we needed extensive integrations with an outside system. The admin setup is straightforward.

Initial setup was completely straightforward. Required interface- and site-level modifications can be done easily in the cloud portal with the help of Configuration Assistant.

This is a cloud offering so you don't have to install it.