QuickBase Reviews

We have made good use of the ability in QuickBase to add multiple apps for various departments and purposes, while some apps are shared. The flexibility of setting up reports even for short-term needs has also been very valuable.

QuickBase has improved communication between departments about what's going on with our customers, which improves our ability to work well with and for our customers.

I would like to see better options for producing paper reports from Quick Base, rather than viewing things exclusively on screen. On the other hand, paper reports are not really the heart of what QuickBase is supposed to do for people.

2+ years

Our deployment went very smoothly. Adoption ramped up pretty quickly as people saw and heard others talk about the ease of use and usefulness of the product.

No. We have not had any problems with QuickBase's stability. QuickBase has always been available when we need it, with adequate warning for planned updates and minimal outages.

No. We have not had any problems with QuickBase's scalability. We started out with a couple of users and a single app, and now have multiple apps and everyone in our organization using it with great success and no real hiccups.

QuickBase has good customer service, both for users of the apps and creators of the apps. They offer regular webinar type training, newsletters, built-in help, and user community type support that can answer most questions.

QuickBase has good technical support as well. We have never had a problem that we could not either solve ourselves with the resources QuickBase makes available or by contacting them and getting answers pretty quickly.

Yes. We used multiple different solutions, and we switched because QuickBase offered us the possibility of bringing disparate departments doing similar things that it would be good for everyone to know about into one system.

The initial setup was both straightforward and complex, in that it required complex thinking and decision-making about what we wanted/needed QuickBase to do, while actually setting it up to do what we wanted/needed it to do was relatively straightforward.

We implemented through an in-house team, although QuickBase did provide a vendor team that helped us along the way and got us up on our feet with an initial, basic app before totally leaving us on our own.

I can't give specific numbers here, but we feel that this has been an excellent move for our company, reducing the number of software solutions we have to use and accomplishing more with that reduced number.

We felt the pricing and licensing for QuickBase were easy enough to understand, fair and competitive, especially since QuickBase replaced multiple solutions for our organization.

We looked at Bridgetrack, SalesForce and others, though I don't recall everything we considered, since it has been years since we did the initial research. QuickBase very quickly rose to the top as head and shoulders above our other options.

Get buy-in from as many people as possible before purchasing QuickBase, so that everyone feels a part of things from the beginning. Your largest hurdle to overcome will be getting the people in your organization on the same page, rather than actually getting Quick Base to do what you need/want it to do.

The best part of QuickBase is the ease of use. Its very easy for anybody with some type of programming knowledge or state of mind to jump in and start creating new applications in their software. Its just as easy for users to log in and use these custom built applications.

I work at a small bank and this software has improved our organization and tracking of current projects tats currently happening or will happen in the future and how our internal audit department keeps track of their audit cases and findings.

The only thing I could complain about from QuickBase is when trying to piece together some complicated functionality into their software, it can sometimes be hard to review and troubleshoot issue with this and locate the problem areas.

We've been using this for over a year now.

There was no issues with deployment, set up was as easy and as painless as possible. Intuit host the servers that our QuickBase is on and once we got set up we quickly found our first application that we used for project management in the current pre built applications that QuickBase offers.

I have never encountered any issues with stability from QuickBase. This is a web application and it runs through the web browser. I have tested QuickBase with Internet explorer, Firefox, and I frequently use Chrome.

I have not encountered any issues with scalability with QuickBase. Its easy to develop and deploy out applications that can be used by one or two users or hundreds of users.

I would highly rate the customer service that QuickBase provides. During the initial purchase and setup the QuickBase employee was very helpful with helping us decide on which plan to go with and providing us training resources to use.

I cant rate the level of technical support I have received because I haven't had a situation on which i need to get in contact with technical support.

We did not have a previous solution before QuickBase. This software was brought in too help us organize our projects and make day to day things easier.

I would have to say that the initial setup was very straightforward and easy process. This was made even easier by the sales rep helping us through the whole process.

This was implemented through a in house team. The setup was so easy that we was able to find our first application in a pre built list of applications then customize it then push it out for use with in a short time frame.

I feel like the return on investment is very high. We opted to start with the base QuickBase package and upgrade as we needed to and the starting price for QuickBase is very reasonable compared to the services and features included in the software.

Our company decided to start with the base package QuickBase offers and go from there. QuickBase allows you to upgrade your features and the quantity of users whenever you need too.

Before we chose QuickBase I don't believe that we looked into other solutions other than QuickBase. We was impressed by the price and available functionality that we went with QuickBase after we saw a demo of it.

I would 100% recommend QuickBase to any company that's looking for a easy to use software that can be very flexible in customizing applications to fit a variety and needs and wants.

The ability to give access to data that was previously maintained in a spreadsheet has really changed how the business operates. Rather than people working off of potentially stale data everyone can get the latest data from just about anywhere.

We have greatly improved team to team collaboration. We are able to see where we are in the process and who is doing what tasks.

Increasing the number of native integrations with outside products. Quickbase is already starting to do it but having more integration out of the box with other services would make life a bit easier for new comers.

I have been using the product for 6 years.

We encountered a few bumps in the road mostly people being used to seeing things a certain way. However, because of Quickbase's flexibility we were generally able to work around most issues or remediate them entirely.

None so far. Quickbase is probably one of the more solid cloud platforms that we use here. I think there has maybe been one outage during business hours that might have caused an impact.

No issues so far. We have gone from one app being used by one department to able 50 used across the company. We have yet to run in to any issues.

The customer service is good. I can tell that the people that work there really care about the product and that you are using it to its full potential.

Technical support is good but you need to be okay with entering tickets. Other than that when I have talked to support they have always fixed my issues quickly or pointed me in the right direction.

The previous solution was using spreadsheets being emailed around and edited by a single person. It was not a viable solution going forward.

The setup was straightforward as we already knew how to use the product. This certainly helped us to get up and running quickly.

We implemented in-house. A couple of us had used Quickbase at previous jobs so it was easy to get up to speed. However, our colleagues who had not used Quickbase before quickly became experts.

While we have not done a real calculation, the company moves much more quickly as decision can be made using data that was previously unavailable.

Start out small and see what you need. The pricing isn't bad compared to other cloud platforms. We spend less on Quickbase than we do on plenty of other things that provide much less value.

No we did not. We knew how to use Quickbase and knew that it was more than capable of the task required of it.

I find Quickbase amazingly easy to work in. Once you know what you are doing you can fly around and build apps in hours, if not minutes.

QuickBase is a great tool in that it provides a very stable platform for creating web applications quickly in a low- to no-code environment.

We are beginning to replace processes that involved filling out a paper forms in the field that then had to be sent into the office.

Unless you go to the effort of coding a custom front end, all QuickBase apps have a distinctive QuickBase look and feel. It would be nice to customize at least the color theme to give some differentiation between the apps.

I've used it for eight years.

I wasn't involved in the initial deployment so I am not sure if there were any issues. As far as I know, everything went smoothly.

QuickBase really has been very stable. There have only been a few times when I have attempted to log in and it was down.

We have not encountered any issues with scalability. Each app has its own user base and data. You can add as many as are needed.

Customer service with our QuickBase account has been great. There are many tools available for support and the user base is growing.

There are many tools available for support and the user base is growing. I really haven't needed to contact technical support directly. But the tools that they are providing are great.

The tool that was used most before QuickBase was probably Excel. QuickBase can definitely replace many Excel spreadsheets, but Excel will never go away.

The setup for each new user is extremely easy. It is as simple as providing an email address. The user then just has to set up a password.

We implemented through an in-house team. We didn't require the expertise of a vendor team. QuickBase is really easy to implement, even on a large scale.

It is hard to calculate the return on investment since I am not sure how it is used throughout our enterprise organization.

I would recommend anyone coming in from a big enterprise to negotiate their pricing. I'm sure that with additional users you can get a better price.

I wasn't involved in that initial process. My first introduction to QuickBase was at work where it was already being utilized.

If you are someone who has utilized tools similar to Microsoft Access but would like to have a tool that works on the web, then QuickBase is definitely something that you should consider.

It's highly customizable. We can easily create our own applications in-house to meet our needs. Once you understand the platform, there is no shortage of possible solutions to design problems.

We've been able to automate some workflows and make a lot of other workflows more simple. Since everything is in the cloud, communication has improved tremendously.

There are some clunky things about the options and interface, but they're working to improve them and are highly responsive to customer feedback.

I've used it for several years.

Everything can be improved, and one of the benefits of this platform is that it is fast and easy to implement improvements.

I haven't had any problems or know of anyone who has in our organization at all. QuickBase has not had any issues with stability that I'm aware of.

I haven't had any problems or know of anyone who has in our organization at all. QuickBase has not had any issues with scalability that I'm aware of.

Great, QuickBase is really responsive and always looking for customer feedback. Our rep is also a great go-to person and always responds quickly with very helpful insight.

Great, QuickBase is really responsive and always looking for customer feedback. Our rep is also a great go-to person and always responds quickly with very helpful insight.

Our systems were really old and we were converting from spreadsheets and old relational databases, so we didn't really encounter this. We switched because we were so out-of-date that we needed new solutions.

The initial setup is very simple and straightforward. Once you understand the platform, there is no shortage of solutions to design problems. The trickiest thing is always figuring out which solution will work best. The platform is really customizable so you can do a lot with it and improve over time.

We implemented mostly in-house, but worked with one outside service provider for some content that needed a more elegant solution.

This is not applicable for us. We are a non-profit that needs systems for tracking our work, so the return is not quantifiable.

The price point is very competitive and the terms of the contract are what you would expect. No surprises here as everything is pretty straight forward in my experience.

We looked at a few, but this offered the best customization and lowest sticker price for what we need it to do, so we are not using any other options.

Once you understand the platform, there is no shortage of possible solutions to design problems. Try to train people outside of IT on the backend; one of the big benefits of QuickBase is it's accessibility to new low-tech users.

• The reporting is very powerful and very easy.
• Dynamic form rules allow a large number of possibilities as far as permissions and access.

• Less paperwork and better flow from department to department.
• Better communication and better customer service through reporting and notifications.

Make more programming options for advanced users.

Get rid of the limit on the number of dynamic form rules allowed in one form.

2 years

We encountered no issues with deployment outside of the expected tweaks we had to make in functionality. Tech support has been very very good.

In two years, our application has crashed only once. and the tech support at QuickBase had it back up in minutes. Very stable.

Scalability is not a problem. We use a single application for many transactions, many departments and many different tasks/uses.

Level of customer service is amazing. Not only do they always quickly respond to any problem, they call periodically just to make sure everything is running smoothly.

Great tech support. Between the customer service when there is a problem and the community forum where QB professionals regularly answer questions, you can't beat it.

No, we previously were doing everything by hand and on paper. We grew quickly and it became no longer viable to conduct business that way.

The initial setup is very straightforward. You make an account and get with a representative and then you are on your way.

We developed everything in-house. It is so intuitive that application can be developed, tested and launched by one person with limited programming experience.

Great return. We are able to do more business and more efficiently than before using QuickBase. The cost is tiny compared to what it has allowed us to accomplish.

I would advise others to talk to a member of the QuickBase sales staff. They are very knowledgeable and will get you a plan to fit your needs.

Not many, when we saw all that Quickbase was capable of, we jumped on it. It was just what we were looking for in a business support application.

QuickBase is very intuitive, very powerful and a great way to increase efficiency, productivity and overall performance of any business.

Reports are easy and Quickbase gives you what you need at your fingertips.

Billing use to be a lot of papers from different tech's and now it is all done in Quickbase with no paper whatsoever. Tickets are entered and read the same day not at the end of the month now.

Formulas look like Greek. I need to learn and it just looks so complicated.

4 months using Quickbase.

No issues with deployment it was easy to transition into.

We have had no stability issue's yet.

Quickbase system has the ability to process our tickets no matter how many we use a month. It works great with a few or we have gotten up to 200 tickets a month so far no problems. Love the speed and flexibility of this program.

Customer Service is A+ and they help any where you need them with a friendly and knowledgeable attitude. I love the info videos.

A+

We used paper reports and ticket logs. It was very time consuming. Now NO paper work and it has cut our time in half.

A vendor team set up our system and I am learning to tweak it here and there.

They were very helpful and did everything we ask them to do.

Yes my boss looked at a few programs. I do not know which though.