PeerSpot user
Director of Operations with 51-200 employees
Vendor
TCO for this product is very compelling when fully utilized

What is most valuable?

The reporting feature has to be my favorite. Quickbase provides you many ways to provide relevant reports to keep your team members on task. The mapping field could use a little improvement. There is a 100 record limitation and you can't change the colors of the pins based on different criteria with out going outside QB. You can only have one default report. It would be nice to create a "Drill Down" report to assign to each report so the user sees what you want when they drill down on a specific report.

How has it helped my organization?

With any company that has a lot of silos of data, there are many areas for us to optimize our effectiveness and efficiency. The first improvement we made was the bridging the gap between the acquisition of new customers and the management and development of existing customers.

For how long have I used the solution?

2 Years

What was my experience with deployment of the solution?

I did all the deployment and development. We did not use any outside services. It took a little time, but this product is pretty straight forward. We moved from Filemaker and Excel Spreadsheets.

Buyer's Guide
QuickBase
April 2024
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What do I think about the stability of the solution?

Periodic outages are a concern, but overall they are stable. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user768750 - PeerSpot reviewer
SERS Advisor at a media company with 1,001-5,000 employees
Vendor
An easy to use software which can be very flexible in customizing applications to fit a variety of needs
Pros and Cons
  • "The reporting tool: It helps in data analytics to provide the solution more efficiency."
  • "This rule: The Maximum is 60 rules. We need to provide more in order to improve.​"

What is most valuable?

The reporting tool: It helps in data analytics to provide the solution more efficiency.

How has it helped my organization?

We created a payroll application, which can help us do the following:

  • Facilitate the pay;
  • Manage the paid time off;
  • Manage sick leave;
  • Help managers when traveling;
  • Manage overtimes.

What needs improvement?

This rule: The Maximum is 60 rules. We need to provide more in order to improve.

For how long have I used the solution?

I have been using QuickBase for almost two years.

What do I think about the stability of the solution?

I have not encountered any stability issues at this time.

What do I think about the scalability of the solution?

I have not encountered any scalability issues at this time.

How are customer service and technical support?

They quickly reply and always show the willness to help when asked.

Which solution did I use previously and why did I switch?

No.

How was the initial setup?

The setup was done by the IT Department of our organization.

What's my experience with pricing, setup cost, and licensing?

It is definitely worth it.

Which other solutions did I evaluate?

No.

What other advice do I have?

I would 100% recommend QuickBase to any company that is looking for an easy to use software which can be very flexible in customizing applications to fit a variety of needs.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
QuickBase
April 2024
Learn what your peers think about QuickBase. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
770,394 professionals have used our research since 2012.
PeerSpot user
IT Manager/Project Coordinator/Assistant VP at a construction company with 51-200 employees
Vendor
API and exact forms have helped me grow my database.

What is most valuable?

API and exact forms are the most valuable features. They have helped me grow my database exponentially.

How has it helped my organization?

API functionality has increased the speed of task and project building. Exact forms are used to push data into pre-determined forms for each client.

What needs improvement?

Report size needs to be extended.

What was my experience with deployment of the solution?

I did not encounter any issues with deployment.

What do I think about the stability of the solution?

I did not encounter any issues with stability.

What do I think about the scalability of the solution?

I did not encounter any issues with scalability.

How are customer service and technical support?

Customer Service:

I would rate customer service as excellent.

Technical Support:

I would rate technical support as excellent.

Which solution did I use previously and why did I switch?

We did not use a previous solution.

How was the initial setup?

It was easy to setup. The GUI is intuitive.

What about the implementation team?

We did the implementation in-house.

What was our ROI?

Our ROI is at least two full time salaries.

Which other solutions did I evaluate?

We did not evaluation any other options.

What other advice do I have?

Ask me anything.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Account Manager, Small Groups at a insurance company with 51-200 employees
Vendor
Quickbase is an afforable way to solve real issues

Valuable Features:

Quickbase's fast setup and easy user management makes it a very versatile tool across all disciplines.

Improvements to My Organization:

Used it for HRIS, applicant tracking, accounts payable/receiveable, and CRM.

Room for Improvement:

A more robust mobile application.

Use of Solution:

7 years

Deployment Issues:

More advanced features have a steeper learning curve for admins with less technical skill, but that's to be expected.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Manager of Data Analytics at a healthcare company with 51-200 employees
Vendor
Easy to customize and store large quantities of data.

Valuable Features:

It is easy to import and export large amounts of data and construct data relationships within multiple apps.

Improvements to My Organization:

It has enabled us to automate many reporting and alert functions. We have built apps for other departments of our company without any advanced computer programming training or background.

Room for Improvement:

The reporting is very easy to use but opportunities for advanced customization of layout and summary fields can be limited when compared to other ad hoc report writing tools.  Also, some advanced needs have to be dealt with by using third party vendors instead of internal support at Quickbase.

Use of Solution:

We have used Quickbase for many years.

Customer Service:

Quickbase provides excellent customer service and networking opportunities.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
COO with 51-200 employees
Vendor
If you have the data in excel, you can easily import into a prebuilt QB app.

Valuable Features:

You can easily import old Excel data to a new pre-built app. The ability to customize the the database to fit your own company is endless.

Improvements to My Organization:

Being a small company, we don't have an IT department and love the fact we don't ever need to worry about the database being down.

Room for Improvement:

The ability to add our company branding.

Use of Solution:

We have used QuickBase since we started back in 2008.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Socio at a financial services firm
Vendor
Enables App Creation without coding knowledge or hardware investment

What is most valuable?

The ability to create apps with no programming skills.

How has it helped my organization?

I have implemented automation regarding admin processes, HR, finance, and others. For instance, we manage yearly P&L information by registering all actual and budgeted transactions.

What needs improvement?

Finance, HR, tracking of Legal documents, digital office, and many others.

For how long have I used the solution?

Three years.

What was my experience with deployment of the solution?

Like any other project that involves changes in procedures, user acceptance is hard sometimes.

What do I think about the stability of the solution?

When I started to use QB, during the first year, there was a time when QB was not available for several days. QB was a division of Intuit at that time. No further problems after that.

What do I think about the scalability of the solution?

No issues so far.

How are customer service and technical support?

Customer Service:

Excellent customer service, I always get a quick answer.

Technical Support:

Technical support is fine. There are some minor bugs but problems are always addressed.

Which solution did I use previously and why did I switch?

No, this is my first experience with low-code platforms for building apps.

How was the initial setup?

There is a learning process, but there are enough tools to resolve this.

What about the implementation team?

No, it was all by myself.

What was our ROI?

Not relevant for this case. I am basically a consultant.

What's my experience with pricing, setup cost, and licensing?

Subscription plans are clear, so costs are clear. The only possible extra cost is consulting if needed, but it depends on each project.

Which other solutions did I evaluate?

I found no other options for what I needed, which was to implement biz apps, with no IT involvement, and no hardware investment.

What other advice do I have?

Like any other software implementation, you need management involvement, user acceptance, and understanding of project goals before start-up.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Director of Data and Finance at a tech vendor with 51-200 employees
Real User
Provides the ability to create table-to-table relationships and homepage dashboards.

What is most valuable?

The ability to quickly create table-to-table relationships and homepage dashboards is the product's most valuable feature.

How has it helped my organization?

We've been able to create seamless workflows through making use of native QuickBase features alongside third-party services to produce heavily automated ecosystems.

What needs improvement?

Although QuickBase functionality has improved over time, the aesthetics appear to have changed very little in recent years.

For how long have I used the solution?

I have used it for three years.

What was my experience with deployment of the solution?

Once past the initial learning curve, deployment takes minimal time and effort.

What do I think about the stability of the solution?

We have not encountered any stability issues.

What do I think about the scalability of the solution?

Ease of scaling depends heavily on how the app framework is designed by each user.

How are customer service and technical support?

I rate the level of technical support very high. QuickBase support is always timely and helpful; have always had my questions answered, whether it involves a quick email or a full screen share.

Which solution did I use previously and why did I switch?

Solutions like SmartSheet have vastly more limited functionality and flexibility than QuickBase.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free QuickBase Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2024
Buyer's Guide
Download our free QuickBase Report and get advice and tips from experienced pros sharing their opinions.