ServiceNow Security Operations Scalability

Hardit Singh - PeerSpot reviewer
Advisory Specialist Master at Deloitte

The solution can scale well. You can set up integrations and expand them. 

About 80% to 90% of the company is using the solution. However, not everyone can raise incidents. Maybe only 50% of users could do that.

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Felipe Cunha - PeerSpot reviewer
Knowledge Management Specialist at Celonis

Eventually, the entire company will be on the solution, so the user base may be as high as 300,000 eventually.

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AmanSrivastava - PeerSpot reviewer
End User Support at Genpact - Headstrong

We have around 500 end users using this solution in our organization. 

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Buyer's Guide
ServiceNow Security Operations
March 2024
Learn what your peers think about ServiceNow Security Operations. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
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Chandra Singala - PeerSpot reviewer
ServiceNow CMDB, Discovery and Service Mapping Specialist at ANZ

ServiceNow Security Operations is easy to scale. I wasn't the one who scaled it, and I didn't touch the data from the other tools. Still, it's just a matter of going on a call, gathering the XML files and other requirements, figuring out how the data can be loaded into the different tables, mapping and integrating the data, creating different paths from the map, and loading the data.

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Tarun Singh - PeerSpot reviewer
Deputy Manager at a tech vendor with 10,001+ employees

The solution is scalable. This is primarily due to the ITSM tools. The actual security monitoring or security orchestration automation is done by other products like Splunk, LogRhythm, or QRadar to provide a holistic solution.

We have many engineers in the ServiceNow space. There are approximately 450 people who are dedicated to working on this, and we can ramp up quickly.

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RB
Director Delivery and ServiceNow Practice Lead at a computer software company with 51-200 employees

It's absolutely scalable. We were working on one of the largest implementations in the world.

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LuongHOang Viet - PeerSpot reviewer
Business Analyst at FirstQA Systems Limited

It is fairly scalable. In our organization, we have approximately 200 to 300 users working with ServiceNow Security Operations on the client side.

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Raj Karhale - PeerSpot reviewer
Technical Lead at Vyom Labs

Our client has 20 to 30 instances managed by ServiceNow Security Operations. It is a scalable platform.

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JS
Information Architect at a analyst firm with 201-500 employees

I haven't dealt directly with scaling the solution and therefore cannot comment on it. 

We have 2,000 people using the solution.

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Prem Raj - PeerSpot reviewer
Senior Information Technology Security Officer at alpha

Scalability has to be designed and decided before implementation. It depends on how much infrastructure the client wants to invest in and their future plans. These have to be taken into consideration prior to implementation so that the sizing will be correct.

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RB
Director Delivery and ServiceNow Practice Lead at a computer software company with 51-200 employees

It is very scalable.

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SR
Sr Manager - Delivery Head (ANZ & South Africa) at a tech vendor with 1,001-5,000 employees

Scalability has not been a problem.

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Buyer's Guide
ServiceNow Security Operations
March 2024
Learn what your peers think about ServiceNow Security Operations. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
768,740 professionals have used our research since 2012.