Siebel CRM Other Advice
I rate the product an eight out of ten.
View full review »If it is Siebel CRM, I would recommend it. I would not recommend any other CRM from Oracle.
I would rate it a seven out of ten.
View full review »Overall, I rate the tool a ten out of ten.
View full review »Buyer's Guide
Siebel CRM
April 2024
Learn what your peers think about Siebel CRM. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
769,599 professionals have used our research since 2012.
I would recommend this solution to others. If you have a proper business case and a large enterprise where you need to manage more than a million customers then it's a highly recommended solution.
I rate Siebel CRM an eight out of ten.
View full review »RA
Rawwad Abu Hijleh
Technical project manager at Saudi Telecom Company
Users should use Siebel CRM for its intended purpose. Getting integrated systems is better than taking the system outside the context.
Overall, I rate Siebel CRM an eight out of ten.
MM
MohamedEzz
Development Manager at Dxperia
I'm a user. I've worked with the solution across a variety of versions. We're currently working with 22.7 and 19.2.
I would recommend the solution if it made sense to the business. For example, what size is the enterprise, and how many users does the company have? Each enterprise has its requirements. Medium to large enterprises or telecoms would be perfect for the product.
This is a very popular product with telecoms in the Middle East.
I'd rate the solution ten out of ten. I have been working with the solution for a decade now and have managed many deployments, and it works very well. It's reliable and scalable.
View full review »SF
SyedFayaz
Consultant-CRM at ace
I would rate the overall solution a nine out of ten. I would recommend this solution to anyone who has sales and customer service as their use cases. This tool can make your life easier than any other solution. The tool is very handy and easy in terms of execution and operations support. The solution also has the best industry standard architecture. Siebel CRM is a complete package solution that fits every use case.
View full review »I rate Siebel eight out of 10.
View full review »I would recommend Salesforce over Siebel. This is because Salesforce offers guard rails for development, is scalable and overs a large product ecosystem.
I would rate this solution a seven out of ten.
View full review »NJ
Neelam Jain
Principal Technical Consultant at Tech Mahindra Limited
I would recommend this solution for large enterprises only. For small and medium sized businesses, I don't think it's worth spending the time to complete the customizations.
I would rate this solution a seven out of ten.
View full review »We are a partner and reseller of Oracle.
I'm an architect on CRM. I'm a consultant and my primary assignment is to create solutions or add more functionality to that system.
We work for several banks or retailers in Latin America, part of it is an on-premise solution, and a few of them have part of the solution implemented on the cloud.
The advice I'd give to others is to hire a very good consulting company. It's not a solution that you can make on your own. You have to have people who know very, very well the solution as it's really huge.
I'd rate the solution nine out of ten.
View full review »JJ
Jens Mikael Jensen
Senior IT Architect at IBM
Given all the other CRM solutions on the market, Siebel is not the first one I would recommend to people.
I would rate it at five on a scale from one to ten.
View full review »AK
reviewer1265133
Head of Technology Department at a comms service provider with 1,001-5,000 employees
We're just an Oracle customer.
I'd advise organizations considering the solution to get the right partner to implement the Oracle Siebel CRM for them. The partner will be even more essential if the company decides to go for a cloud-native version of Siebel CRM.
I would rate them seven out of ten overall.
View full review »Buyer's Guide
Siebel CRM
April 2024
Learn what your peers think about Siebel CRM. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
769,599 professionals have used our research since 2012.